Today was my third time at the Sushi Shop on Saint-Dominique. While the place has cutesy boxes and…read morepackaging, we're there for the sushi, and let's face it, the place has mediocre sushi at best. However, it's close and convenient for pickup and sometimes when you're feeling for a roll and want it quick, you're willing to sacrifice a little on quality.
Well, today I've decided never again. The last two times I went there I requested a little "spicy sauce" on the side -- you know, that tasty little dish of orange, spicy mayo -- and they gave it to me no problem. However, today, when I asked for it with my takeout order I was told by the cashier that he doesn't have the authority to give me any. I told him that I would happily pay for it, but he said that money wasn't the issue, he just could not make the decision to give me a little cup of mayonaise. I asked him if there was anyone in the entire restaurant who had the authority to make a decision and he said "no, no one here is able to make that type of decision"... even though it was lunch hour on a Friday afternoon.
The straw that broke the camel's back was when I finally returned home and looked in the bag, they had messed up my order.
If this place had wicked good sushi I could suffer management's incompetence, but couple that with mediocre sushi and I'm the idiot for giving these people any more of my money. From now on I'll go around the corner to Ave. Bosquet where there are family owned sushi places where the owners and employees actually try to make customers happy.