We always enjoy going to Dzalbay. The drinks, music, and food are a good way to enjoy spending time.read more

Aug 2024 * Friends As far as I'm concerned, this place is…read moreit. If, while in Mérida, you can't find the "there" there, you will find it at Dzalbay Cantina. Everything is top-notch: food, drink, MUSIC, ambiance. Note: the other night I was there, had a few and departed quickly when my Uber arrived. I forgot my wallet! The next day, it was there waiting for me. Nothing had been taken. Where else in the world could that happen?

On the 17th floor, the Regency Club is an exclusive lounge you get access to if you book a Regency…read moreClub room (higher floors). Your room key is coded for so you can use this lounge area. For us, that means we had to purchase only one meal daily since our room included the breakfast buffet, and we ate dinner at the Regency Club. You pay more, but you get your money's worth, for sure. The breakfast buffet, the food quality, and quantity, are second to none. I don't usually like buffets because the food on them tends to be blah tasting, not here though. There is a lobby bar that's VG with friendly, attentive bartenders. Everyone we came in contact with was extremely helpful, from the doormen, wait staff in restaurant areas, front desk, and the person cleaning our room, #1510. In spite of me knowing almost no Spanish, we found a way to communicate. Most of them spoke some English, and 1 bartender allowed me to practice using my translation app with them. Room 1510 is large with a mini fridge, small safe, and coffee maker. No microwave. Ice machine every other floor, and you are offered plenty of bottled water. You don't need an HDMI cable for the TV. We cast our Netflix account to the room TV using the provided instructions. The pool is on the 3rd deck, small but adequate. It's a few blocks away from Ado bus service. We used Ado to get to Cancun, a significant savings over paid private auto service. Look for their App.

Wonderful four night stay that started with a pleasurable check-in experience with Alejandra (see…read morephoto). Large, welcoming lobby area with a nice bar, tucked off in the corner and a very accessible restaurant. The best buffet breakfast I have had in 10 or more years. Absolutely phenomenal breakfast, with an egg/omelette bar, 5 to 10 hot dishes, all kinds of fruit, all kinds of meat and cheeses, juice, coffee, a truly amazing set up. Club level and club level benefits were excellent. Basically, you could eat dinner at the club level/membership if desired to do so. And, great service. Good size room with a nice view (although windows need cleaning). Good size bathroom with welcoming shower, good water pressure, products, and hot water. Entire staff very friendly. Well equipped fitness area. Pool area large and nice size pool. No hot tub. Good location. Recommend this hotel!

The food here is nothing to write home about but it beats sitting in the waiting area among the…read moremasses. This is a small lounge with not a ton of seating. There's also only one unisex bathroom, which is not in the greatest shape. But the WiFi works fine, there are plenty of outlets and a lounge employee served us a complimentary drink. Not sure how many are included, or if there is even a limit, but I'm not complaining about free booze. The Priority Pass will get you in.

Friendly staff... but not much of a VIP lounge. Better than…read morenothing though. Maybe COVID has restricted services. Very limited drink selection and the only food was a wish sandwich...a slice of ham, a slice of cheese and two pieces of white bread...

It was lovely inside and reasonably priced. If you like brunch, it is great. My companions were…read morelooking for lunch and they don't serve that until one so they left. I had a combo of a meal with espresso. The Chilaquiles were not really my thing because they were fancy and not too heavy and had a weird ham on them, but the ambience was great. The servers also were very nice. I think it is worth going here if you'd like a fancy looking brunch without the ridiculous price. The tablecloths had nice linens, so I don't see this as a "bar". Maybe at night it's different but at noon it was absolutely a lovely brunch..

Five star review for the design hotel. Very step of the way is a piece of art. Truly a gem and…read moreenjoyed our short stay.

Don't come here if you don't know the people, especially if you don't know any Spanish. They are…read morenot welcoming at all. We were told free drinks with a cover charge than charged for every drink. They will talk about you and stand in between you and the band.

From Chicago, first time at HX today. Here are some thoughts:…read more -We bought a day pass, which gives you access to the pool all day plus 600 pesos toward food and drinks. -The heated pool is beautiful, and our 1.5 year old grandson loved it. -We came on a Sunday and it was not crowded, only a handful of other people at the pool. -The service from the wait staff was excellent, very friendly, but the kitchen was below average. -Overall, cool experience, but not worth the price of admission.

My husband and I stayed at Hacienda Xcanatún due to our friends getting married at the resort. It…read morewas a very nice location roughly 20 minutes outside of downtown Merida, and 20 minutes from the beach. Visiting at the end of March, meant the weather was extremely hot (close to 100 degrees Fahrenheit each day) and very humid. Keep in mind the weather and amount of mosquitos (there were a TON) when planning your trip! The service and speed at which food came out at the restaurant was quite slow, but we visited during the off season, so they seemed to have been short staffed. During the week you can order from a full breakfast menu, but during the weekend they just have a buffet. Even though the service was very slow, the wait staff were still extremely nice, helpful, and willing to provide recommendations for places to visit in the area. There are three total pools on the property, including one large heated, olympic sized pool, and two smaller unheated pools. There is a good sized gym with modern equipment, as well as a tranquil spa on site where you can get everything from facials, to massages, to body scrubs. They offer daily activities such as yoga, meditation (both at an additional charge), and even a chance to feed the local and quite adorable animals living on the property called coatis. Our room was stunning, with extremely high ceilings, an expansive bathroom with separate shower, an extra large balcony, and even an outdoor bathtub! We loved it! The wedding that took place on the property, was absolutely beautiful and had everything from a exquisite dinner table set up with twinkling lights and lanterns, to fireworks, to even a massive dance floor and raised DJ booth. Overall, we had a wonderful experience and would definitely recommend Hacienda Xcanatún to anyone planning to visit Merida!!

Newer small lounge at MID, now post security. Staff at the entrance were very helpful. Bartender…read moretook my order for a beverage and then promptly forgot about it. Just as well since, once received, the mezcalita was really bad. Bathrooms are all private rooms with their own sinks. No windows in the club. Hot food consisted of spaghetti, a pork dish, and some weak looking vegetables. The gate information screen stated that flight announcements were not made in the club. But they were in fact announced in Spanish and English. The small space with four leather chairs behind the check in desk had the best temperature in the lounge.

Very petite but clean business class lounge. Great service and the server will come and bring you…read morefresh drinks. They make good cocktails. Food looks ok; I stuck to cookies, which are amazing.

What an amazing restaurant! The chef is Mexican but he studied for years in Japan and it really…read moreshows. Even my Japanese wife was impressed. The agedashi tofu is especially tasty. You owe it to yourself to check this place out.

Fantastic Japanese Food. Sushi, Sashimi, and Rice Bowls. The gyoza was on par with some of the best…read moreI've had in the 3 years we lived in Tokyo. Prices are reasonable, fish is fresh and the decor is lovely, soft, and intimate. One note is the music could be a touch louder to give guests a bit more privacy.