It's been about a year since we had the fireplace installed. Logs were installed incorrectly which caused soot thur out house. Had to repaint ceiling and walls. Troy came to home to see what happened. I asked him what a fair deal would be since I had to repaint. I asked that he pay for the paint. And I would do the painting at no charge. I have texted Troy several times but no response, to get fireplace checked out. This is the problem with Troy he doesn't respond to messages. My Wife has contacted him with the same response no communication. read more