Their staff at reception is some of the best I have experienced. Wonderful at making their guests…read morefeel welcome, explaining the hotel policies and facilities. The hotel itself looks freshly renovated, and very clean. They have their own parking garage where for 10 euro a day you get an assigned space with direct access through elevator to your hotel room floor. For electric cars they have free chargers on site. The hotel itself lifts this review to a 4 star, in what otherwise would have been a 3-star rating due to the restaurant and the spa. The restaurant and the spa are not to par. The staff at the restaurant is always in a rush for some reason, particularly at breakfast, any request is met with stress, rushed responses in german (although you were just asked a question in english and we are at a hotel?) and the spa is not worth it. They have a nice room with space for relaxation but the treatments are basic. We got the 50 min massage... nothing special about the actual treatment but also none of the niceties before or after which usually make a spa visit worth it. Bathrobes, tea, etc. Use your time to go to the harbor and get a drink instead.

From the owner: Im maritimen Herzen der Rumstadt Flensburg. In…read moregeschichtsträchtiger Kulisse befindet sich unser modernes 4-Sterne-Hotel im maritimen Herzen der Rumstadt Flensburg. Ein Ensemble aus acht verschiedenen Häusern mit individuellen Rückzugsmöglichkeiten im Hof - ein Heimathafen für Geschäftsreisende, Familien und Städteurlauber zugleich. In 69 Zimmern und Appartements vereinen sich auf harmonische Weise Historie, Design und gelebte Gastfreundschaft miteinander. Unser Restaurant Columbus, die Captains Lounge, der Hofgarten, die Tagungsräume sowie unser Wellnessdeck eröffnen unseren Gästen vielfältige Möglichkeiten der individuellen Aufenthaltsgestaltung.