Our stay not long enough, only 2 nights ! Upgraded to a gorgeous suite, thank you!!! High ceilings, beautiful furniture, soaking tub, sitting area. Stunning building, lots of sitting areas throughout, presidential themes on wallpaper, bust in our room. Friendly employees ( housekeeping, Shawn ( Sean ?) at the front desk), restaurant....fantastic breakfast. Unfortunately our schedule did not permit drinks at the bar but we did have time for a brief complimentary glass of wine as offered nightly. Great location, a few blocks north of the Mall, Metro basically across the street, lots of restaurants and bars abound! Willdefinitely stay here again when returning to the DC area. read more

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We had our company meeting at this hotel. I thought the hotel aesthetics were really nice. While it is an old hotel, I thought the renovation was nice. Some people complained their rooms smelled musty and moldy, while others absolutely loved their rooms so you may want to be aware of this when you book your room. The hotel is in a great location and easily walkable to many great restaurants. read more

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Yuck! There is definitely lots of black in my shower grout. Kept my back turned to it and made sure not to touch walks. Then there is the huge crack in my sink, which shows me a lot about the management and its QA at this Kimpton. And the one who checked me in was just tooo casual about checking me in. Didn't inform me of one thing. I had to ask. Tsk. The mattress is not what other Kimtons are. The towels are higher quality than the bedding experience. I know it's the erstwhile post office But----- there's nothing to be done about the overwhelming super stale smell as I open the king hotel room door? Not the best, but across the street from SAAM PS the tea selection and the coffee bar in the lobby are very good. Ask for a hotel coffeemaker; they do not provide. read more

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Stayed there twice. It's central and convenient. Happy hour at 5 pm (free wine). Lovely (albeit loud) back patio. Rooms with some sort of charm, I guess... But not impressed. I was there for a conference too, still not impressed. Bare minimum, ok (and variable) room service, not really ADS accessible (good luck carrying your heavy suitcase on the those front steps), no consierge. Front desk service variable too. If this wasn't a payed by business trip (where I had to stay at this hotel), I would go somewhere else. read more

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Great location, next to Portrait Museum and Capitol One Arena, not a bad walk to the Mall. The attached resto/bar is quite good. But the hotel itself sucks. We paid them almost $1800 for a 3-night stay and they put us in a BASEMENT room, with one window off in an alcove looking UP to a trash in an alley. We asked for a different room and after much back & forth put us in a same-class room that at least looked OUT on a dumpster. (Then as we were leaving there was another couple in the lobby saying "They put us in the basement??") This apparently used to be a glorious room with a high ceiling but the space has been awkwardly chopped up including a bathroom wall that doesn't go up to the ceiling. And the bathroom had no exhaust vent, so it steams up when you shower and then if you want to see the mirror to shave or brush your teeth you're out of luck. But what was really galling is their note saying that "to enhance our stay" they have charged us an extra $35/day basically for 2 small bottles of Dasani water. Oh that also covers the loan of vintage board games. No coffeemakers in the rooms. You make your way to the lobby and stand in line. The room had a guide to historic hotels. It listed many there in DC that would have been much better. read more

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Location is everything and Hotel Monaco has it, especially for first-time D.C. visitors. Near several Metro stations, bus lines, and Capitol Bikeshare docks, it's easy to get to different parts of the city. Blocks away from the National Mall, you can walk to many museums and monuments. My family and I stayed in one of their Mediterranean suites for a one-night staycation. Here's our experience. 1) Check-In: Checking in around 6pm on a May Friday was easy. There was no wait and within minutes, we were in our suite. 2) Rooms: Our suite was spacious for the city with high ceilings making it feel bigger. The living room came with closets, a TV, and a pull out sofa. The master room was big with a desk, large restroom, TV, and plenty of plugs. 3) Amenities: There's a small fitness room, even smaller business center, and an ornate lobby that serves Compass Coffee and tea every morning. The lobby leads into Dirty Habit, a restaurant and bar. The bar lets your order drinks and take them to your room. There's valet parking. 4) Space: If you love more ornate, older design, you'll love Hotel Monaco. The hallways are spacious and come with grand carpets. A spiral staircase leads to other floors. read more

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Enjoyed the hotel overall. Decent location, even though it is a little far still from the museums. But for the price you can't beat it. Lots of food options around too. It was a little confusing understanding what you get from the mandatory resort fee. We showed up very late at night and didn't get all of that info when checking in. And then the next day, when I asked the front desk how the $10 ride share credit worked, they said we could use it on uber or Lyft, OR a snack behind the counter. I am sure they said OR. So we didn't get food the first two days because we didn't think it was food/bev AND ride share credit. So missed out on $10 there of something "sort of free". Was able to get the full $30 ride share credit though which was helpful to try and minimize the resort fee. Enjoyed the daily 5-6pm wine hour. But in the end, I wish we weren't required to pay that extra $37.10 ($32 + $5.10 Tax) per day. It makes no sense to have to pay that daily just for free wifi (never even used it), $10 snack / Bev / restaurant credit, $10 ride share, a postcard station (like why), free water (which we never got unless they're talking about the pitcher of water in the lobby), free printing services (like my word, probably 2% of people use that), and board game usage. I would much rather have declined the resort fee and stayed away from the "credits" that you're forced into trying to use to somehow lower the mandatory fee. The front desk staff was all helpful except for one night shift lady. She very obviously didn't want to be there and was extremely unhelpful in showing us what food was available behind the counter. I asked if she had trail mix still, and she looked at the shelf and said no. We grabbed something else instead in a panic to leave her alone, but the next morning when she was still there, we thankfully talked with another gentlemen who was super friendly and when I asked about trail mix, he walked to the back to find it for us. So it was clearly there, she just didn't want to take the time to look or restock the counter. read more

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Great location! Clean and the staff is friendly! Nice lobby and close to so many great restaurants and museums.

Fantastic hotel... absolutely beautiful! The grand corridors and staircases are so elegant that I half-expected twin girls to appear at the end of the hall asking me to "come play"... think, "The Shining", but make it luxury boutique chic. Thankfully, instead of creepy tricycles, I found plush rooms, great service, and zero paranormal activity (that I know of). Would definitely stay again... just maybe keep the lights on while wandering those halls at night. Shout out to John Simmons and my other followers from Caroline Ave! read more

Staff are friendly. Try to help as soon as they know you an issue. There is restaurant in the back. In the evening they have a small happy hour. Room was small, I think it was the king essential. No microwave folks so if you plan a week just know NO microwave. Room was on the small side and did have a nispresso coffee maker. Did I spell that right? No drawers place things. There is one big credenza and a work table. Was happy house keeping came everyday, been in places they don't. Breakfast was good but expensive. The restaurant is very nice Room while small was comfortable. read more

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This is a top notch IHG property! Such a unique building. The decor is just spectacular, so classy. We made it with 5 minutes to spare to take advantage of their daily wine hour. The server was even so kind to give us 2 glasses since we got there so late. The location is easy to get to, with valet parking. Walking a distance to many attractions. The building was the first Post office of Washington DC, I am guessing the rooms were offices, high ceilings. We were upgraded to a King Premier room. Kimptons are always gracious to Spire members. The room was just amazing, a view of the courtyard. Huge TV, comfy bed. Our fridge did not work but that was ok. They do have a restaurant on the premise, we did try to order breakfast but their system did not work, so we went elsewhere. This might be new favorite DC hotel read more

Kimpton Hotel Monaco Washington DC - Hotels Near Me - Washington, DC, District of Columbia

If you've ever stayed at a Kimpton Hotel, you're probably aware of their complimentary wine/beer hour because you're an incorrigible drunk, and you sniff out free alcohol everywhere you go. When I checked in at the Monaco, I knew it was going to be a good stay when my friend at the front desk offered me beer and/or wine because I missed the hour, and I must be devastated. When I was also upgraded to a suite because of my clear VIP status, I knew I'd come home. Plus, the place is beautiful. High ceilings, gorgeous historic moulding, a fun Shining vibe in the quiet hallways, and creepy stone heads all over my room...I'm into it. But even though this is obviously an updated old building, they've updated the right things: there are still outlets in the nightstand next to my head, good wi-fi, and the shower works wonderfully. I don't know what genius decided to hang towels in the back of it with a showerhead that doesn't tilt downward, but that seems like a housekeeping issue. This hotel is everything I need (including a great location for me personally, and probably anyone who wants to be downtown - lots of restaurants and more nearby), and nothing I don't. Except for the lion head over the bed. I didn't think I needed it until I stayed here, and now I'm going to have to have one everywhere I go. Sucks for the next hotel I stay at that gets slammed for the lack of lion head. read more

I'll start I stayed, I love Kimpton Hotels , and this building was reconstructed from the Post Office beautiful building , Restaurant staff great , now the front desk on the other hand one friendly lady but the manager Jordan threatened to kick me out and call the police as he said I was being rude . Checked in with a credit card 300.00 incidentals fee , went to dinner and was not given my card back . Stayed another night and the hotel wanted another 150.00 I explained to Jordan the manager about the card he said "I guess you going to have to find somewhere else to stay. ,because he couldn't transfer that card to my Reward night .Therefore I used debit card, however when I checked my account I have a charge for 225.37 called Jordan and he said he didn't do it , and I would have to talk to his manager on Monday and they if I continued he would call the police because I was being rude to HIM and his staff about my funds, and my concerns which Jordan did not provide a receipt to me . Not to mention upon checking in I had to ask for my Diamond Elite Ambassador perks , now let's evaluate this was I being rude or customer service is just bad , read more

The location is awesome if you want to walk to the mall and see the Washington Monument and walk all the way down to Lincoln Memorial and swing by the White House. This hotel happens to be right across the street from the national portrait gallery. It is just a great location for any or first time in Washington DC, like myself. The room was very comfortable. Happened to have a room at the end of a very long hallway which was very quiet and beds were comfortable. I didn't even think about the pillows or the mattress so I must've been comfortable. I feel like I had a good sleep . The other bonus of this hotel is the room service is so good you kind of almost don't even ever have to leave, anytime of day, and they deliver the food really quickly . Should you get out, there is a great coffee place just one block away and excellent food of many varieties all around you. The staff here is super friendly, cordial and well dressed. Even at 3:45am when I arrived. They have the usual Kimpton happy hour at this place. It was wine and snacks; goldfish, dried fruit, pretzels, etc. which is nice after a day of walking around. Although, my favorite Kimpton is still the San Francisco one, for having warm cookies and milk, but wine and snacks is great too. I would definitely consider staying here again, everything was wonderful! read more

There are plenty of historic hotels in DC -- Hay-Adams, The Willard, The Jefferson, The Watergate, etc. This was our first time staying at Kimpton Monaco DC, aka DC's original General Post Office. Thank you Max, Diondraye & Elena for your gracious hospitality! We truly appreciate it! =D 1 night (Sat), 2BR Majestic Suite #441/443/445 Status: Diamond Elite + Ambassador ~1,500 sqft, (3) separate entrances, (3) full baths ... hide-n-seek was really FUN! Cash price: ~$850/night (incl taxes/fees) (1) king, (1) queen, (1) queen sofabed (3) TVs, (2) mini-fridges, large L-sofa Dining table for 6 bathroom #1: large soaking tub + shower booth bathroom #2: shower/tub combo bathroom #3: shower/tub combo No early check-in available (room occupied prior night) 4pm late checkout (granted!) Seasonal secret password, "The Snuggle is Real" (began 11/25) - spun wheel and scored holiday socks + DC-themed xmas tree ornament. Breakfast Bar (7-10am): hot cocoa, tea (Twinings), coffee (La Colombe) Diamond Elite Hot Breakfast for 2 (voucher) Dirty Habit (Sun Brunch, 9am-3pm) on L2, adj to lobby https://dirtyhabitdc.com/menu Steak & Eggs ($39), Pan Seared Salmon Adobo ($33), coffee, OJ, etc. *Diamond voucher covers (2) entrees w unlimited non-alcoholic drinks (excluding certain specialty drinks), inclusive of tax & 20% gratuity. 18th Annual Holiday Market: 11/18-12/23, 12-8pm (daily) Located directly in front of hotel entrance (on F btwn 7&8) http://downtownholidaymarket.com/ There's an E st exit (although not an entrance, must enter through the main entrance on F st) Fitness Center: (1) Peloton bike, cardio machines, weight machines, etc. Business Center: (2) Macs Tons of restaurants all around (Shake Shack, Jaleo, Zaytinia, Jaleo, Rasika, Daikaya, Busboys & Poets, Farmers & Distillers, A Baked Joint, Unconventional Diner, etc). Def one of the more popular spots in DC, close to museums (Nat'l Portrait Gallery, Natural History, Hirshhorn), Capital One Arena, Chinatown, Metro Center, etc. Do not expect to find street parking right away unless you're used to winning the lottery. It always takes me a while. And every time I leave my spot, there are always multiple cars ready to attack. Meters ($2.75/hr) on Sat go until 10pm. Sun free. Save yourself the headache and use SpotHero to find cheap garages/lots. read more

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What a beautiful hotel in the nation's capital. Honestly, every Kimpton Hotel Monaco is always tastefully done and this one does not disappoint. Unfortunately, this was not for a stay, but for an event. I cannot speak of the rooms within, but I can speak to the customer service and overall welcoming atmosphere of this place. The only downfall that I can see here is the sluggish elevator speeds and lack of more than one car per elevator tower. It is usually faster to take the winding staircases rather than wait for the elevator. In fact, I know this as I had pushed the button for the elevator and waited a few minutes for it to never show up. I took the stairs up and ended up beating the elevator to my floor. Another thing was the location of the restrooms for the even spaces. I'm not sure if they are called ballrooms or not, but to use the restrooms in this space takes a bit of a trek. The event spaces in here are quite accommodating and spacious. They are able to configure the space however you need it to be used for. Their F&B can be customized for your event as well. Overall, beautiful building, great customer service, and a welcoming environment for any event you might think about planning. read more

Great accommodations, excellent location right in the middle of everything. Service was excellent as well. Very dog friendly. Be very careful getting out of the showers. They are too high up compared to the floor. Hold is too high that they put on your card but overall a very nice stay:) will definitely stay again. read more

Kimpton Hotel Monaco Washington DC - Lola was grateful for luggage carts since she is getting older and can't walk as far.:) - Hotels Near Me - Washington, DC, District of Columbia

Everything about the Kimpton Monaco Hotel in Washington DC EAS ABSOLUTELY AMAZING! It is located n a great part of downtown DC and close to most points of interest. The customer service was very good from start to finish. They care and it shows! read more

Terrible, terrible experience for over $400 a night. Very noisy room, couldn't sleep at all until 3 AM. Bathroom smelled musty and the rooms are very small. Service was unresponsive And amateur. Stay away! read more

This hotel is located across the street from the Portrait Gallery. The lobby is really cool. There are unique decorations. The couches are comfy. The hotel is pet friendly. There is even a dog bed by the front desk. Dirty Habit is on the ground level, past the front desk. read more

Won a two day stay here from Charity Buzz. A beautifully done repurposed building from an 1800's era Post Office to a modern hotel. Centrally located in Washington D.C., it's just across the street from the Capital One Arena. Coffee and tea service in the lobby from 6:00am to 10:00am. Wine and beer every night from 5:00pm to 6:00pm, so make your dinner reservations at the area restaurants for 6:15pm. They have a fitness center. Our room was spacious, the room thermostat worked, the bed was comfortable and the shower pressure was good. All the hotel employees were pleasant and friendly. I was going to give four stars, but..... Upon check in, I asked if the bill was already covered. They said yes, we just need a credit card from you for any incidentals. Fine. Now, an incidental to me is room service, or pay per view TV, or if I do a Rolling Stones and throw the TV out the window. That's an incidental. So upon checkout, I ask if there was anything charged to my card. Why yes, they said, a "Guest Amenity Fee" of $30 plus tax for each night. WTF. I said that fee should have been added and disclosed upfront, not upon leaving. Since they had my credit card information, they still charged it. And I will fight it through my credit card company and Charity Buzz. So, they only get one star due to aggravation over a bullshit fee. read more

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We stayed overnight at the Kimpton. The hotel has an old DC vibe with a bit of upbeat hipness. The staff were all very friendly. Our room was upgraded and quite comfortable. We had an event a few blocks away & decided to try it out instead of driving home afterwards. We're were able to bring our dog & he thoroughly enjoyed seeing the city. The location is ideal for tourists. Close to all the museums and the mall. Good restaurants nearby as well. The location was quiet as well, even with our being on street level. We'll stay again! read more

Outstanding property. The hosts are always super friendly and there's even a nice wine hour in the lobby on the weekend.

Kiera, front desk supervisor, was the best part of our stay. She wrote the generic welcome note and was also the kindest person we encountered during the short stay. She asked if everything was okay with the stay. I told her about the tub stopper not working in the suite we were in. Was bummed to discover the tub was unusable because it wouldn't stay filled. One of my favorite parts about Kimpton's are their beautiful spa suites. This one is worn and torn. Staff at check in weren't welcoming nor friendly. Much has changed in ten years. I'll choose one of the other DC Kimpton's next time. read more

Dear Dirty Habit/Hotel Monaco Management - I am writing to express my extreme frustration and disappointment regarding the valet service I encountered at Dirty Habit on Sun 8/11 @ 8/20pm EST. Upon arrival, the valet parking attendant informed me that the parking lot was "kinda full" but offered to give me his spot for $50. This interaction raised several concerns: 1. **Uncertainty About the Attendant's Legitimacy:** I was unsure whether this individual actually worked for the valet service. The lack of any formal identification or professionalism made me question if I was being targeted by a scammer. I could have easily handed my keys to someone who might not even be affiliated with the service, potentially risking the theft of my vehicle. 2. **Unethical and Unprofessional Behavior:** The suggestion to pay $50 for a parking spot left me questioning the integrity of your valet service. The entire interaction felt like an attempt to pocket cash unethically, rather than a legitimate offer from a professional service. Additionally, there was no clarity on the actual cost of valet parking, which further heightened my concerns. 3. **Lack of Courtesy and Problem-Solving:** Instead of being offered a proper solution, I was dismissively told to "go to a garage," without any directions or assistance on where to find one. There were no signs or warning otherwise that the valet parking lot was "kinda full." This showed a complete disregard for customer service and left me feeling stranded and unsupported. 4. **Perceived Discrimination:** As a Black male, I couldn't help but feel that the lack of assistance and professionalism I received was influenced by my race. The valet attendant, who appeared to be of Indian descent, seemed indifferent to my situation, which left me feeling discriminated against. To further exacerbate the situation, when I called Hotel Monaco to address the issue while parked outside the valet stand on Sun 8/11 @ 8/22pm EST, I was told to "speak directly with the valet service manager, as it is a separate entity from the hotel." I asked how do I even contact the manager, to which the hotel associate took my name and number. This response is unacceptable, as the hotel and restaurant have a responsibility to ensure that any contracted service maintains the same standards of professionalism and customer care that guests would expect from the hotel itself. This experience has left me questioning whether I can trust Dirty Habit or Hotel Monaco with my business in the future. I hope that you take this feedback seriously and address these issues promptly to prevent other guests from experiencing a similar situation. read more

Terrible stay! DO NOT WASTE YOUR MONEY. I frequently visit DC and recently stayed here. The hotel lobby and restaurant is the nicest part of the hotel. The room I was provided is on their first floor which is essentially the BASEMENT. It has an unbearable musty moldy smell. My room had "fake" windows...curtains to the ceiling but when you pull them back it's a wall with a sliver of a window at the top. Again it's the basement. I could have endured this but the SMELL WAS UNBEARABLE. I slept in a mask. If you have allergies again do not stay here and definitely do not allow them to give you a room in their first floor. Several guests complained. I requested on day one but was told they were booked. I called in the middle of the night and they said they would move me to animal room in the morning after I return from my day. Upon following up I was told they were completely booked again! (Note: Others report the same in previous posts) I would have switched hotels if knew this before hand and for sure if my stay was longer than two days. Overall disappointed. There are plenty of better hotels in the area. I will never stay here again nor any other IHG Hotel. read more

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The Kimpton had excellent service and it was a clean and beautiful hotel. Love that it was cst friendly.

A very poor experience this employee yelled a profanity and flipped me off because I asked for his name after he told us we couldn't use the dolly when we were leaving because we forgot to bring it downstairs. They also seem to treat you badly if you don't look rich. read more

Kimpton Hotel Monaco Washington DC - The employee who yelled a profanity at me and wouldn't give me his name - Hotels Near Me - Washington, DC, District of Columbia

I'm always nervous about staying at a boutique hotel because you never what to expect. But I was pleasantly surprised. Complimentary glass of wine at check in prior to 5 PM. Free coffee and tea at breakfast time. Only complaint: rooms are a little smaller than expected with the hotel having total of 4 floors. TIP: Request a room on the 3rd or 4th floor. Lobby is on 2nd floor. Rooms on the 1st floor don't have windows which make the small rooms feel even more claustrophobic. TIP: Park at the iparkit parking garage on 616 E. St Don't use their valet parking which is $54 per night. There are plenty of parking garages within walking distance that cost $35 per night with free in and out access prior to 11 PM. Download iparkit app to use a $5 off coupon code. You can reserve your spot in advance and you'll get a scan code to get in and out of the parking garage. TIP: Check out the hotel bar at night especially the outdoor fire pit read more

Kimpton Hotel Monaco Washington DC - Lobby - Hotels Near Me - Washington, DC, District of Columbia

Oh my gosh, if you're in the heart of DC you have to stay here! The most amazing staff out of any hotel. Did you forget something? No worries, John will take care of it. Need help navigating a new city? No worries, John will take care of you. The most respectful and responsive staff from anywhere I have stayed. I cannot say enough about this place. It's worth the sometimes more expensive choice for the type of treatment they provide. read more

Kimpton Hotel Monaco Washington DC - John- AKA, the most amazing person. - Hotels Near Me - Washington, DC, District of Columbia

Do yourself a favor and book elsewhere especially if you want to sleep. Loud parties in the courtyard all weekend and all night long. Horrible beds, horrible service. I have had better nights sleep at a budget hotel. This place used to be nice but not anymore!! Book elsewhere, you will be happy that you did!!! read more

Lovely hotel. Excellent service. Beautiful, unique decor. Great location, near lots of sights and restaurants. Right across from the Portrait Gallery. Recommended. read more

Plus: Instagram worthy lobby, warm staff, nice bed, quiet and location made fora comfortable stay. Could be better: can see and feel it isn't a newly built despite the modern fixtures, but that can also be its charm Building was built in 1839. Was once the General Post Office & Tariff Commission. Was renovated and opened in 2002 but has kept many original features throughout like wide hallways, tall ceilings, the original wood & cast iron windows and the marble & cast iron staircases. Check the hotel website for more original features that can be found. Centrally located walking distance to many restaurants, Chinatown, The Mall & museums. Almost equidistant between The White House and The Capitol Drinks -Daily Wine Hour in the lobby. We were was able to have a glass in the lobby before dinner. -Did Happy Hour at the on-site restaurant The Dirty Habit (3*) -Ask the front desk if they have NightCap Located -on F St NW between 8 & 7th St NW -couple of blocks S or Chinatown, few blocks just N of The Mall and museums, ~6 blocks NE of The Capitol read more

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Checked into this IHG property today. Great area, lots to do. Had high hopes, but will not return. Front desk reception was awkward and uncomfortable. Corridors and room have a dank, musty smell that suggests management neglect. Upgraded to an expensive suite, but regret it now. Don't feel the carpet is clean so we called down for slippers. We were told that the hotel is out of them, can you believe that? How does that happen in a high end facility? Later, a staffer brings up a pair, with attitude! Room phone doesn't work. Call the desk to report it, but no one shows up. Shall I go on? Staying in an expensive hotel shouldn't make you feel like you are a burden. Certainly not at these prices! read more

Went here for evening happy hour. The hotel is located in Penn quarter. The hotel is located near various museum which I loved. The national portrait museum and and Ford theatre are within walk distance. When you enter the hotel the green lobby catches your attention, very elegant, tranquil and very beautiful. You greeted I. The entrance by the door personnel and guided to the lobby for check in. You can do valet parking or street parking which was more convenient for me. I went to the happy hour area which can be elegant it can a little loud if trying to have a conversation. The hotel has various area which are worth to see the spiral staircase and the many decorative hallway throughout the hotel. The hotel was a general post office building and right now is one of the historic hotel in Washington DC. read more

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Gorgeous, great customer service, solid rooms, great location, tunes and happy hour in the afternoon, and home to the restaurant Dirty Habit. What else could you need? read more

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What a beautiful historical hotel located in downtown DC near China Town. This hotel is a part of DCs history. It is over 200 years old. It started off as a Post Office in its infancy. This modern-chic hotel creates quite the ambiance for entertaining and relaxation. I happen to be there meeting some baddies in town but I would definitely stay there if i was going to be visiting DC. read more

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The hotel staff here have had to be the worst I have ever encountered. They provided no hospitality, reassurance or any solutions to the issues. Basically where my company was supposed to pay the bill I ended up having to invoice for it, which fine whatever it it came as a surprise and they didn't care to help resolve the issue or find out why things had changed. Cool I took care of it, and when I got home, they had run my card again, and told me over the phone laughing that they didn't see the charge on their end. So I confirmed with my bank that it was in fact a charge coming from them and would be filing a dispute and they finally reversed the charge. I would recommend staying from this hotel. One night the management was just walking through talking so loud, I poked my head out to ask the guests if they could keep it down. But they had hotel name tags. read more

Kimpton Hotel Monaco Washington DC - The room also smelled of mold, so it was a rough 9 days - Hotels Near Me - Washington, DC, District of Columbia

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We were spending a weekend in DC and booked this hotel through expedia. This is going to sound strange, but one of the reasons we chose to stay at this hotel was the bathroom. I knew we were going to be doing a LOT of walking in DC, and was so excited to be able to soak in the tub at the end of the day. Yah...no. As you can see from the photo, the bathroom looked NOTHING like what was in the photos when we booked the room. The tub was old. Really old. So old that the stopper didn't even work properly. I had to press and twist the stopper until finally I got it to stay down. And it gets even better...there is no hot water tonight. I wanted to soak my feet because they are killing me from over 10 miles of walking, and I couldn't even do that. The only reason for the 2nd star is that houskeeping and room service employees are very nice. Front desk employee on the night we checked in was quite rude. Overall, I'm not impressed. read more

Kimpton Hotel Monaco Washington DC - What the bathroom looked like vs. what was advertised when we booked the room - Hotels Near Me - Washington, DC, District of Columbia

So our check in process and the staff here were all great and wonderful. Thing is- in the middle of the night someone entered into our room... it was around 2:45ish AM when we woke up to someone who had a key to our room. I obviously screamed and the person left and closed the door without saying anything. We called the front desk after 5 mins (we were trying to collect ourselves after the brief freak out) and notified them that someone entered into our room. The front desk said they'll send someone up- about 15 mins or so later, no one came so we called again and they said they had sent security to check it out but he said he'll come up personally. After 2 mins or so, the front desk arrived and we explained the situation to him and he assured us that he can switch our rooms and deactivate all the keys. Since it was in the middle of the night, we chose to just stay in the room but made sure we bolted the door. In the morning we reached a call and it was the front desk notifying us that bc our room was connected to another room- they were going to make sure to lock the connecting room. However, the unknown person entered our front door with a key and not the connecting door. Not sure if it was a hotel employee that acted in bad faith or if there's some serious security issues at the hotel/key issues but it was very scary. Of course, they handled it the best they can and it was more so we were confused as to what happened and hope that it wasn't going to happen to someone else in the future. Besides that, everyone was extremely friendly and the staff was friendly and hotel was very clean. Great place to stay with pets! read more

Kimpton Hotel Monaco Washington DC - Hotels Near Me - Washington, DC, District of Columbia

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