Very communicative and helpful throughout the whole process. I am very happy with the attention I…read morereceived during my visit! Best place to buy gold within the shopping center.

I've been doing business with this jeweler for years, which makes this experience especially…read moredisappointing. I brought in my bracelet to have it repaired and the clasp restored, only to be given a thin, flimsy circular replacement that looked like a quick, careless job. For $40, I expected quality workmanship, not something that looked like it could break again at any moment. I immediately brought the issue to their attention and asked them to make it right. I even offered to pay extra for the quality of work I've come to expect from a jeweler I've trusted for years. The repair was redone, but only reluctantly, and the entire interaction left me shocked and disappointed. It still was horribly done. I was uncomfortable. After years of supporting this business, I expected better quality, professionalism, and customer service. Instead, I left feeling taken advantage of. Unfortunately, I won't be returning, and I encourage others to think twice before bringing their business here. Loyal customers deserve better.

Been searching around and this is the best place to buy a diamond ring for your significant…read moreother! Very professional and they even let us watch them cut out and fit the diamond into the ring. After the cutting and fitting was done, another person (the owner) reinspected the cut. What was even better was that, their diamond has the serial number inside of it that matches the diamond GIA certificate form that they give u alongside with the ring. So through a telescope, the owner let me see that the serial number inside the diamond ring that matches the serial number of the GIA diamond certificate paper work. I was so relieved and less stressed when they let me see the authenticity of the diamond and it's 4Cs. I will definitely recommend this place to my friends and family. Most importantly, my wife is happy and as they say... "Happy Wife = Happy Life"

I've been a customer of Kieu Hanh for over 3 decades and never was disappointed. This is my main…read morejewelry store for all of my GIA stuffs. Dalinda recently ordered a bangle with diamond for me as a gift for a family member and we are so happy with it! Quality diamond and real stuffs you can trust! Highly recommend this st Ask for Dalinda!

A must go to jewelry shop if you're stuck and still looking. Just do it. I came here with my…read moreboyfriend last year since this shop was recommended to us by his friends. We busted down my boyfriend's jade Buddha piece, and my boyfriend also got me another gold chain. For our anniversary, my boyfriend was trying to buy me these Chanel earrings I liked through the stores in California and Hawaii, but they told him they only had it available in Europe. Instead of giving up, my boyfriend went straight to his jeweler, Dustin, and asked for a replica. The earring set turned out so perfect. Instead of using the metals Chanel does, Dustin used real gold. I fell in love with the set, wore it the same day out, and kept showing everyone haha. We'll be recommending our favorite jewelry shop to anyone and everyone. The sky is the limit here.

I don't believe in posting a bad review on small businesses, but this one is worthy of it and…read moreothers need to be aware of where their hard earned money is investing into. Do NOT come here. The owner Tim is greedy and dishonest. A nice guy, but establishing a loyal customer is not his priority as a business owner, unfortunately. I finally found the exact 18K white gold ring that I have been in search of for years to replace the one I have loss. This ring was very special to me because my mom gifted to me 20 yrs ago. My first stop into Phuoc Loc Tho was Tim's shop (it sits in the back of the mall as you enter and it is on the right side). When I saw the ring, I was so thrilled and excited about finally coming across the exact same piece to replace. So thrilled that I made an impulse purchase and failed to verify the price of the gold before I bought it. After I have left his shop, I was still questioning if the price seemed quite high for an 18K gold jewelry. So I then verified the price of the gold and realized that he had charged me for the price of a 24K gold vs what he should have quoted me for the price of the 18K gold on the 18K gold ring. In essence, he has profited at least $100 from me that day!! His greediness and dishonesty aiming for a quick sales is far more important than establishing a loyal customer. I do NOT recommend coming here.

The service was great and the value was spectacular! Phuong walked us through everything, from…read morechoosing the diamond to customizing the setting. Would highly recommend visiting this shop!

I love their store! Very clean and organized, not too many items displayed that get you…read moreoverwhelmed. I picked up a 18K white gold chain and I love it. They sell diamonds and jewelry also. Located near the double staircase, in the corner.

I had such a great experience at NQ Jewellers! This location is truly a hidden gem if you're…read morelooking for custom jewelry made exactly to your vision especially while staying within your budget. I came in looking to create a custom pair of east meets west oval diamond earrings and Cô Thủy attended to us quickly and was so so kind and helpful!! The exact style I wanted was actually difficult to find ready made anywhere because I had such specific details in mind like wanting it to be two toned, with a particular hoop size for my ears, and the right proportions overall. After Cô Thủy helps you find your diamonds, she hands you off to a very knowledgeable jewel maker who assessed how big the hoops should be based on my earlobes, how the earrings would sit when worn, how comfortable and easy they would be to take on and off! Even though I knew what I wanted it to look like, they gave advice on details I wouldn't have even thought to consider myself. You also don't need to go with some recommendations and they don't push their own ideas onto you if you want to keep it simple! If you have an inspiration photo or even just an idea in your head then I highly suggest you bring it to Cô Thủy! Her and the jeweler will work with you to make your vision come to life and they're very mindful of your budget throughout the process. So happy I came here instead of settling for a ready made pair that wasn't exactly what I wanted. The entire experience felt personalized. Also, they custom make your pieces FAST. They said it would take a week to make but they finished in 2 days and called immediately because they know how nowadays people don't want to wait long. I would absolutely recommend them for anyone looking to create a custom piece!

Cô Thúy greeted us right away and helped us pick out our wedding bands and we had a great…read moreexperience with her! I came in looking for an infiniti band but we didn't like how it looked w/my engagement ring. She found the PERFECT half-Pave band (with additional side diamonds) and i knew immediately that was the one. We had visited 3 different jewelers before NQ and couldn't find anything worth writing home about, so i'm glad we made NQ our last stop. CT was very honest with her opinions and we never felt pressured. She is hilarious (if you get her humor style) and kept roasting me in vietnamese for being so indecisive. She cleaned my engagement ring and offered another free cleaning session before the big day. This was our 2nd time here and coincidentally she also helped us pick out diamond earrings the last time we were here. Both experiences were great! will definitely be back for future purchases

Battery change was fast and affordable. Friendly and a good guy. Gave us food recommendations too.read more

On June 28, 2025, we visited this store to have a broken chain fixed. While we were there, the…read moreowner, Danny offered to clean our rings for free. We appreciated the gesture at the time. However, that evening my sister noticed something unusual with her ring. One of the melee diamonds no longer sparkled and had a visible line across it. She was able to clearly see the damage with the naked eye, and she sent me photos where I could immediately identify the broken stone. When I saw her ring, that broken diamond is very obvious. We took the ring to a reputable jewelry repair shop for a second opinion. He confirmed the damage and provided a written estimate of $80 for the repair. We returned to speak with Danny in hopes of understanding what might have happened during the cleaning process. Unfortunately, he was dismissive and insisted that my sister must have caused the damage herself. This explanation didn't make sense to us--she wears this ring daily, did not take off her finger only when she tried to examine the diamond, and it has never dropped it or exposed it to anything sharp that could cause such damage. The diamonds are high-quality and were in excellent condition prior to the cleaning. We also asked to review security footage from that day, but Danny told us all the cameras in the store were fake, which raised further concern. The ring was out of our sight for approximately 20 minutes during the cleaning, and we believe the damage may have occurred during that time. While accidents can happen, what was most disappointing was the way the situation was handled. We felt dismissed and disrespected when all we wanted was a fair explanation. We're now left with a damaged ring and no accountability from the business. We have reason to believe the damage was not accidental, but the result of improper handling or even worse intentional damaged by Danny. I'm sharing this to caution others who may consider using this store for any jewelry services.

The owner is really nice. Small jewelry place. Very accommodating. They can alter some of the…read morejewelry about to fit your liking. We stopped by to get a ring repair, price is very reasonable. I'd come back.

Store owners are straightforward & friendly grandpa & grandma. Brought my baby there for piecing…read more They recommended us to get piecing from another place right across. After piecing and shopping around, we decided to return to this store for a pair of earnings. We paid less for nicer earings here comparing to two other stores in the same plaza.

The shop owner, Cindy- was attentive and informative, she was just opening shop and gave us ample…read moreattention and did not come off pushy at the slightest. I was able to find a jade bangle, and we bought my son a jade pendant. With how warmly she greeted us and upfront of costs and production she was, we will be coming strictly to her when we need future jewelry needs.

I stopped at this stall today because their selection of jade bracelets caught my eye. They carry…read moretreated jadeite, grade A untreated jadeite, and grade A with lab certification. I think they have one lof the best selections in the mall. The owner was lovely. I explained to her that I wanted to gift jade to a friend who has been having health issues and she took her time to help me find a beautiful bangle. Her mother was also very helpful. Great experience and will happily visit again.