So pleased with the service and customer service at Koffer-Klein! Elke was an extremely gracious,…read morehelpful sales person. She gave me very frank advice about the wonderful Rimowa line and guided me to an IATA-sized Limbo carry-on that I already LOVE. This is the sort of shop to which I can imagine giving much repeat business over the years. As an added bonus, Elke was adept at managing the Tax-Free Refund process. With her coaching, I ended up receiving something like 17% back by returning my stamped form to the store rather than using the intermediary service at the airport and getting only 10%. Much appreciated. Very happy with Koffer-Klein and with Elke in particular. Highly recommended.

Although the store professionals were helpful, this store ran my AMEX card and told me it was…read moredeclined. The charge went through. They asked me for an additional credit card which I gave them and so I have been charged twice for the same exact item. This happened at one other merchant in Frankfurt, with all the other stores I shopped at not having a problem.

This darling boutique is dangerously close to my high school…read morebestie's apartment. By dangerous, I mean it is so close that shopping daily is hard to avoid. Norwegian lost my luggage and thankfully this shop saved me. Their buyer has fabulous eye for style and modernly chic clothing. They were so kind to ensure that I had what I needed for my bestie's wedding on Saturday and rehearsal dinner on Friday. I will definitely be back! Thanks so much to the staff for their help and hugs!! Xo See y'all next year when I'm back in ! Signed with love of and , @TheOriginalCharlestonian @CSLEW_IS

THIS PLACE CLOSED OBER A YEAR AGO!!! Of course it really deserves Zero stars but I couldn't post…read morethis w/o a star