If there was a 0 instead of a 1 I would rate it a huge 0! The owner is very nice her name is Natalie but that's about all that's good here. We came for a family ski trip from Texas and made reservations for our 11 month old here for 5 days. Michelle -who is a manager is absolutely 100% incompetent in doing her job. She told us that from 10-12 it's nap time and if the baby does not want to go to bed /cried to the top of her lungs they will not attend to her because it's her break time as well. Third day of skiing we drop her off at 10am and get a call at 12:30 saying that our baby has been crying for over 45 minutes and we need to pick her up. When I asked if they tried soothing her Michele said "no,it's nap time,we dont hold them even if they are crying"....sounds like child abuse to me! I will NEVER let my child stay here! Don't let your baby suffer read more

I love this place. The staff and the kids there are extremely sweet. Place is always clean. My daughter has been there for 8 years and now the little one is loves it there. The girls who work with the kids here are extremely passionate and caring. read more

Excellent - just what we needed. My husband, daughter (3yo) were in town to ski. We wanted "us time" on the slopes and instead of a nanny, we thought a drop in daycare would work. We never done a one day drop in, so new for us. But - Our daughter is in FT daycare back home, so she gets the routine. We called it day camp and she was pumped. Ms. Nathalie is awesome - so much energy and realistic about expectations when doing a drop in (new environment etc). Safe, clean and our daughter had a blast. She will take kids that have not been in daycare, but she is realistic and parents need to be realistic as well (crying, anxiety etc) so be prepared to grab your babe if they aren't accustomed (she gives 20 minutes or so of crying ). Some kids just can't be comforted in new environments, and will disrupt the flow of the class (ie everyone trying to nap or story time)They may need another day to get the routine. She was extremely go with the flow and we appreciate her kindness, warm personality and hospitality. Highly recommend - and we will see you next winter. read more

I am extremely disappointed. I put money on a tab so I didn't have to pay every time I dropped off my daughter . Every time I tried to use the facility ,Katy the other employee told me sorry we are full . When I tried to get back what was left on my tab Natalie the owner told me my tab was non refundable . I don't recall signing anything that said what was on my tab was non refundable . Very upsetting . read more

The staff was very nice and my son seemed fine at the end of the day and was ok going back the second day, but there were a lot of kids per adult, my son's face had food on it at the end of the day as did his clothes (they didn't use bibs for any of the kids) and it was hard to tell how long it had been since he'd had a diaper change. It also seemed like they handed my one year old his bottle and relied on him to feed himself. Both days they gave me back an almost full bottle . . . he never leaves a full bottle, and his bottle and sippy cup were sticky, so they weren't cleaning his hands after eating. They also did say nap time was 12-2 and did not make adjustments for my son who's still on a 2 nap schedule. They fed him his lunch at 10A and paid no attention to his schedule or my notes. It was fine for 2 days, and as I said, my son seemed fine, but I wouldn't recommend this place. It definitely seemed they have too many kids per adult and try to just manage through the day. If you were leaving your child to go to the gym next door for an hour I'm sure it's appropriate, but they take kids all day which they don't seem equipped to do. read more