The office experience from the phone calls to the full consultation was always great. The procedure…read moreplan and delivery of care was excellent.

Going to give this office 3 stars because they are probably the only Gastroenterology office in the…read morearea who actually answers their phone which I thought was a plus, but also giving just a 3 because my appointment got moved not 1, not 2, but 3 times. I ended up just cancelling my appointment all together.

The office was very clean and well organized. Every staff member I encountered was kind, friendly,…read moreand made me feel comfortable and at ease. I really appreciated how professional and welcoming everyone was. My doctor Gloria Sze, was especially wonderful. She was incredibly kind and made me feel safe and reassured before my colonoscopy. After the procedure, she took the time to speak with me and clearly explain everything, which I truly appreciated. Overall, a very positive experience--I highly recommend this office.

Been here a few times now because of some issues I been having for years…read more Both times the meetings with the actual either doctor or head nurse was super quick like too quick I'm here with my legit concerns or thoughts or wanting to ask questions but you feel rushed The staff is all very nice don't get me wrong and I don't have to wait long but given this is a specialist and hard to get into you want to feel a little more like hey I feel this or that or what not without feeling like rushed and sometimes forget your list of things to say or ask Offices are clean and its located across the hospital

After three bouts with bleeding diverticulosis, my Internist referred me to…read more Dr. Yoo. I had to wait a bit for his schedule to free up to see me. He's that popular. After the successful surgery, Dr. Yoo was so comforting to talk to and reassuring. He explained everything about the surgery and how well it went. The post op appointments were more than I expected because he wanted to make sure that I was healing well on schedule. I highly recommend Dr. Yoo. I will miss our post op conversations. Dr. Yoo is the best!

If I were to write a review for Dr. Yoo it would be a five star review. As a Dr. he is stellar…read more As far as the medical practice, I was disturbed by what I was told, not only did I have to pay my copay but I was going to have to pay for the appointment upfront. I don't have a deductable and they insisted that I had to pay that upfront. I understand the reason why. The next time I walked in, I was immediately told my co-pay when I asked about the the credit I have on the account, the girl looked at me really confused, she acted like she had no idea what I was talking about while the girl next to her was telling another patient about having to pay for an appointment as well as the co-pay. I presented my insurance statement showing that it was paid (a few weeks ago) and she walked away somewhat confused. She said she wouldn't charge "This Co-pay" and I couldn't get a clear answer as to when I would be seein a credit on my credit card.

I wish Dr. Kahana can be my PCP. He is very professional, knowledgeable, and very helpful. I came…read morein with plenty of GI issues and questions, and he was very willing and happy to help me with finding solutions. On top of that, his staff are very friendly and go out of their way to make sure that I am comfortable. Another STAR for Dr. Kahana for returning my phone calls seeking for professional help and advice! Again, he is definitely the doctor to go to if you have any nutrition concerns. I highly recommend him! :) Thank you Dr. Kahana!

I can't say enough about Dr. Kahana. He is wonderful and caring. He is taking care of my 9 year…read moreold daughter who was diagnosed with viral pancreatitis. Dr. Kahana was able to explain everything to us and has made our little girl comfortable. He is so gentle and kind which is so important to a child. I feel blessed that he was brought in on her case. My trust in him is 100%. Fabulous doctor!

Dr. Nattiv came highly recommended by our pediatrician. We came to him…read morefor a second opinion, but wish we had come to him first. We didn't realize he did telemedicine which meant we didn't have to drive for over an hour with a child who gets carsick easily. His warm demeanor put us at ease right away. We explained our child's situation and he listened patiently, we NEVER felt rushed. He then explained what was happening based on bloodwork, ultrasound and Tiny health stool test. He cited recent studies, gave us a clear diagnosis and explained it to us in an easy to understand manner that made us feel relieved. He gave us an RX for medication which our old gastro did not. We asked questions and he was just very generous with his time. You can tell he is passionate about his work and his bedside manner and knowledge is unparalleled. He followed up with with an email with the journal articles he cited. We felt so much better after our appointment and glad we found such a incredible doctor.

Dr Nattiv is very patient and very knowledgeable. He took is time and answers all questions with…read morepatience! I highly recommend him he is amazing

Office staff is very challenging. You leave a message and they don't call you back. I've been…read moretrying to schedule an appointment for my husband's colonoscopy for over two months. Find another physician. My husband insist on this particular doctor, Dr. Zaidel He's good, but the staff is awful

Front desk scheduler is incredibly rude. The first time I managed to get through after a very long…read morewait, I was allowed to register, but was told to email my previous colonoscopy report, which is fine. I tested the email and asked for confirmation before sending the actual report--I wanted to make sure I'd copied down the address correctly. I waited two days with no reply. Finally I called again today, waited a long time, finally got through, and although she confirmed receipt of the email, she did not apologize for ignoring it and failing to confirm receipt. I said that's okay, I'll email the actual report now that I know the email address is correct. In the meantime, she began to ask me intake questions, including about a future doctor's appointment with a new doctor I have not even met yet. When I asked about the relevance, she became very terse and said it was for my safety. She then asked which hospital this new doctor was affiliated with. I told her I did not know and would need to Google it for her. She said, "I don't know is not an acceptable answer. Are you prepared to continue answering questions?" Then while I was Googling the doctor's address, she hung up on me! Imagine how you'd be treated as a patient if this is how you are treated on the phone. I will not be rewarding this rude behavior, which I see from the other reviews is a pattern. No surprise that they are partly owned by private equity! (Google it, 2017).

I called for an appt and they told me that Dr Sanford only sees patients virtually. Ridiculous. Bye…read moreBye.

Helped my daughter with various issues after seeing western med docs who just wanted to prescribe…read moredrugs. Highly recommended!

I called and the director schedule an appointment for me to see the doctor. I arrived on the…read moreschedule day and time, but, even though they had me in their system and the doctor was in, there was no appointment and the doctor would not see me. Dangerous place...if the right arm doesn't know what the right arm is doing, obviously not a place I want to have a procedure done. I left.

From the owner: Pain-free Endoscopy, Colonoscopy, Colon Cancer Screening and other gastrointestinal procedures.read more

Had a second colonoscopy with Dr. Munsell. Same very efficient process. Explained differences…read morefrom my first colonoscopy from years ago. With to upgrade review to 5 Stars.

i just called for an appointment i was going to pay cash this doctor wants $1,200 for an office…read moreappointment! i called another dr in torrance theysaid max would be $350!! this dr is obviously ripping people off!

Dr. Fukunaga is a wonderful physician who shows genuine concern in providing thoughtful medical…read morecare to his patients. He even remembers personal things about patients like hobbies or details you share about your daily life. He has always shown the utmost respect and compassion in the care he has provided for me. I do agree his staff are not always the most conscientious and you do need to keep on top of following through on scheduling your own appointments and procedures or there is a reasonable chance they will drop the ball putting you behind on receiving the care you need so keep your calendar handy. Don't depend on them to contact you. If you are experiencing new symptoms or pain, be sure to schedule in person appointments rather than relying on phone appointments to receive adequate treatment.

Dr Fukunaga is an Amazing doctor...cer oersonable and cares about his patients.. He calls you back…read moreeven if it's 8:00 at night! I trust in him completely!