I switched insurances to Delta Dental and I'm so glad I found Leung Dental. The whole team is super…read morepersonable, professional, and knowledgeable. Most recently I had to schedule teeth extractions and wanted to have them done as soon as possible but the next appt wasn't until a few weeks away. The receptionist told me she would let me know if there was a sooner opening, and usually I feel like they just say that and never get back to you. But! I got a text a couple days later asking if I was available for a closer date, which worked out well for me. As anxious as I was about getting teeth removed, Dr. Kat made me feel comfortable and ensured I was numb every step of the way. Everything went smoothly, I didn't feel a thing. Even got to keep my teeth as a souvenir lol. I can't recommend them enough :)

The best dental office I have ever been to. Dr. Leung and his daughter are so nice and they really…read moretake care of you, so are their staff and they are very easy to reach out to when you book an appointment. The place is also very clean and convenient, there is good parking and their service is good. I have never had a bad experience at this place, so I can recommend this place to my family and friends.

We've had Dr. Lai as a dentist for20 years. He does great work, pain free, at reasonable prives.read more

Our friend visiting from out of state had a bad toothache and we were worried it was an infection…read more Upon the recommendation of our friend Echo, one of the staff here, we called Dr Lai's office and the receptionist Shirley got us in for an emergency check at 8:30am the very next morning! When we came the next morning, Shirley was super nice and helpful and got our paperwork all taken care of. Then Dr Lai did a checkup and a round of x-rays. He confirmed it was an abscess tooth and offered to drain it to relieve the pain. Then he gave us an antibiotic prescription to have the infection treated asap and gave a referral to a specialist nearby to do a root canal. He also sent a thorough email diagnosis with the X-rays to my friend's email and a copy to his own dentist. So professional and thorough! And since my friend's insurance wasn't going to cover this and we had to pay ourselves, they gave us a special discount which was very reasonable for all the work Dr Lai did! We loved this whole experience and I'm even switching my dentist to Dr Lai now!

Had a great experience for a late appointment and walk in the doctor and staff are great and…read moreknowledgeable for sure you would see me again soon. Love me cleaning and X-rays and evaluating done very honest and recommended. Thanks staff and doctor see you soon

I went to this dental office for three times recently as a new patient, worst dental experience I…read morehave had. My dentist was Dr. Sheryl Lansangan. First time: for tooth filling. After the procedure I complained about the sensation from the newly filled tooth. Second time: for teeth's cleaning and Dr. Lansangan tried to figure out why I still felt sensitive about the tooth. She was confident that there was nothing wrong about the newly filled tooth, she suggested my sensitivity was from other teeth nearby. So she did two more teeth filling procedure for me, even though I did not feel any discomfort or sensation from the two teeth. Afterwards I still felt sensitive from the same location of the first filled tooth. I went to different dentist office for secondary opinion. The dentist from this office identified the sensitive spot from the first filled tooth. He said the filling procedure done previously did not cover the sensitive area fully, he suggested to redo the filling procedure. I called Highland dental about the secondary opinion from other dentist. The assistant from desk lady said you should report to us instead of going to different dentist. I responded, I did report to Dr. Lansangan, but she was not able to identify and resolve the problem. Then the assistant agreed to make an appointment with me with no additional charges. Third time: this time the dentist was Dr. Tran. He was not friendly, even a little angry, apparently because I went to different dentist office for consultation. He reluctantly admitted the problem, but eventually he agreed that the filling material from the first filled tooth was falling out, he redid the filling procedure. They are care about their own reputation more than care about their patients. On the other hand they are not very skilled dentist.

Tooth Cleaning, Having A Cleaning It's Like Having Tooth Massage, Not Painful, Just Brighter…read moreAfterwards, She's Got Massage Chairs While Your Teeth Are Getting Cleaner Clean, Best Dentist I Have Ever Been To, Thank You Doctor Dentist Kiran, Two Thumbs Up

Valley view dental is corporately owned. They are NOT a private practice. I did some digging since…read moreI felt like my daughter was being "picked on". We brush her teeth twice a day and floss every day. I'm personally very careful with my own teeth so I am with her as well. Literally every time we take her in they say she needs something new put in her mouth. I knew something was off about this place and yes it turns out they have a partnership with MB2 dental. Stay away from these places they are money driven!

I had such a great experience at this dental office! Mayhew Yuen is truly the best! He was very…read morekind, professional, and took the time to explain everything clearly. He made me feel comfortable and cared for throughout my visit, and I really appreciated how patient and attentive he was. The staff was also friendly, welcoming, and helpful. It's clear that they genuinely care about their patients and provide excellent service. I'm so glad I found this dental office and would definitely recommend.

I had a recent bad experience with this dental office, with less integrity. Multiple incidents…read moreoccurred. I went to this office for a secondary opinion about my recent tooth filling done by my regular dentist. when I called to make appointment with the advantage dental, I was told that there would be another call from them if there was a cost after checking my insurance. No call. Then before the visit, I texted the office about the possible cost, no response. When I was in the office, the staff did not say anything until I was brought to a patient room, just beginning of the consultation, a staff came to tell me that we just found out your insurance would not cover today's visit, the cost would be $413. Of course I was not happy about this " late information ", telling the staff I would leave without the consultation. Then the staff said the cost would be $148 to keep me staying. After examining my teeth, the dentist Matthew Yuen said he knew that a filling job will be needed to redo on the tooth I concerned. He offered to do the procedure by himself, but I declined. He promised ( said three times) to give me a diagnosis note not later than the evening. I believed in him and paid the fee. On the following day, I messaged to the office to remind them about I have not received the note yet. No response from them for many days until I asked my credit card to withhold the payment. Only this time the dentist sent me the diagnosis note. Apparently Dr. Yuen did not feel he needed to provide a full service of the consultation after I chose not to do the tooth filling by himself.

I've been coming to Creative Dimensions for a year and a half now and everyone is very kind and…read morewelcoming. Dr. Kevin, Dr. Ellie, Walter, and their team took amazing care of me and is in the process of sorting out my teeth/gum issues. They're very thorough and provide great recommendations for your problems. 10/10 Creative Dimensions Team! Thank you!

Had an "overdue balance" of $136 billed from a replacement filling. Dentist told me that the…read morereplacement would be of no charge to me because his initial screw-up was the reason it needed to be replaced. After confirming with the office multiple times that the $136 balance was improperly added and would be erased, 2 years later, the office is threatening to sell my "overdue balance" to credit agencies which could massively defect my credit score. I paid the sum to avoid the harsh result, but I will not be returning to CDD.

I've only been going to doctor young for about a year now. She is great and caring. I had a…read moretoothache, 1 day, and I called and she got me right in there. To check it and she said that I'm going to need a root canal. And she called her associate, and he took me in the same day. Also, he did a root canal. Now I'm gonna go go back to young and have A crown put on, they said, they can do it in 1 day. That's amazing. I had my teeth cleaned yesterday. And she did a great, great-great job. My teeth can breathe again. Thank you for caring.

Just had my first appointment and rushed home to leave a 5 star review as soon as I could! Dr…read more Young's office is amazing-- professional, accomodating, and I felt so cared for and trusted their work. From the very first call inquiring about their services, to the receptionist finding a way to fit me in even though I had called so late, to my hygienist Ophelia being the gentlest and most thorough hygienist I've ever had, this office is what I've been looking for. I've struggled to find a office in the Castro Valley area that I liked for the past years and was finally recommended this place. I will be coming here from now on and no longer dread my dentist appointments! I also have TMJ, and Dr. Young immediately gave me a referral to see a specialist. They are all incredibly kind. Grateful for this amazing dental office!

One year ago I had a dental emergency that was causing my blood pressure to go real high and I…read morecould not sleep so I called a dental referral agency who recommended me to this place. I let them know what kind of insurance I had. Unfortunately my insurance covered very little and I needed something done immediately. The receptionist named Katherine was made aware of this fact upon my arrival and took down all my info via the paperwork. I worked with a dental specialist named Dr Mehndiratta who took a look at the problem area and discussed payment options. I had told them that the amount to take care of my dental issue was a lot but they worked with me on a payment plan to do the work the same day and let me pay it over time. Everyone was so friendly with me and I told them, that I had went to their other facility in Livermore and expressed the nervousness I had during the pandemic. Everything was done before my medical ride arrived to pick me back up and I went home the same day with anti-biotics ordered and instructions for care. Really loved the whole experience when visiting their offices. Would suggest Castro Valley Smiles for sure to people I know.

I had a good experience with customer service, the staff's friendliness, and the skill of the…read moredoctor who performed my implant. The biggest reason I'm giving them 2 stars is the lack of transparency and what appears to be deceptive pricing practices. I was clear about why I wanted a consultation. I wanted to know the procedure's steps and the pricing of that procedure. Once the receptionist checked my insurance, she told me the total cost would be $2,000, and my portion would be $1,000. Then she said that I could do the procedure immediately. I asked if that $1,000 was the total out-of-pocket cost, and she said, "Yes." After the procedure, when I paid, the receptionist said I owed $1,690. What happened to the $1,000 cost? The receptionist made me feel like I was crazy, stating, "I must have been confused in the excitement." I asked for the itemized invoice, and the implant procedure cost $1,075 and an additional $615 for "Second Stage Implant Surgery." The receptionist should have discussed this additional charge! Furthermore, she never allowed me to read the invoice before the procedure or when paying; I asked to see it, and she just told me to sign on the digital device. I shouldn't have taken her word. Also, she told me that the consultation would be "no charge," but on the invoice, you're charging my insurance $256 even though I didn't pay out of pocket for the consultation. I don't understand. Be upfront about pricing and let customers decide, instead of using a shady bait-and-switch.

Updating my review because they are still amazing! The team at Hayward Dental Arts answered all of…read moremy concerns regarding my pregnancy and constant throwing up, which had me worried about the health of my teeth. The dentist made me feel completely at ease, did a very thorough check, and reassured me that everything looked okay. I did need a deeper cleaning, and he explained that I had a little more bleeding than normal, which is common during and slightly after pregnancy. I really appreciated how informative, patient, and understanding everyone was throughout the visit. Overall, 5/5 service. I will definitely continue coming here and recommending Hayward Dental Arts to all of my coworkers and friends!

I have super sensitive teeth so even a routine dental cleaning would be anxiety provoking for me. I…read moreshared this with Dr. Tsai during my first visit and he was super gentle and patient with me. I've been seeing him for about three years now, and my anxiety has improved by leaps and bounds and I'm no longer thinking of new and creative excuses for canceling or rescheduling my cleanings lol.

I had to have 3 cavities drilled and filled with dr. K. I have a very pronounced phobia of needles…read moreand so the process was bound to be very traumatic as it required several anesthetic shots in my gums. Dr. K knew this and so he took extra care to make sure I was as comfortable as possible; we talked about the procedure and he was communicative and checked in with me a lot. He told me several stories of his time in Vermont to try and relax+distract me. I have never had such an attentive doctor. As far as super unpleasant dental procedures go, this one was as bearable as possible. I am super grateful for his willingness to put in the extra work to make dental procedures much less scary. In follow-up fillings and similar procedures, he has handed me a mirror so I could have the option to see what was going on, if I wanted, and also always tried to do it without anesthetic shots when possible. In terms of dental hygienist, Mai is great. I like that she is a pleasant conversationalist but also very straight to the point. She lets me pick what toothbrush color I want :)

If you enjoy lack of follow up within a timely manner and lack of customer service contact them…read moreRebecca will do an awesome job. Just lost a patient plus the ones I referred. Place went down hill not sure who she is as first time speaking with her but she lost my business for good