I have been going to KFC since I was 15, I am now 77 year old. This was the WORST KFC I have ever been to. Customer service sucked, the pepsi was flat, I asked for corn and my container was only 1/4 filled, there was no cole slaw, the chicken was so fatty, I asked for white meat and got only dark, they forgot to give us our Bisquit. The cashier kept messing up everyone's order. 2 customers waited 1/2 hour for his chicken fingers. The bathroom was dirty. KFC/TB RESTAURANT #F685002 2830 N. WESTPORT DRIVE read more

If there was a way to give zero stars, I would give less than that. I went through the drive-through and nobody ever answered it so we went to the window. The window was wide open, but nobody came to it. We looked inside of there and it looked like maybe one person was working, so I go inside. When I get inside, I noticed that it was raining inside of the KFC right behind the registers, the place looked horrible! There's no way I would ever order chicken from a place like this! It I s very unsanitary and it should be closed for service until it is rebuilt. Yall are making KFC and Taco Bell look bad. Of course I walked right back out. I'd rather go hungry. read more

They were nice! Good food! Fast! Over all 8.5 Place was clean! Really good crew! Best kfc so far read more

I really have no clue why this place has so many hateful reviews, the person taking my order was very quick and polite and so was the person who handed me the food. Everyone was very friendly and my food was still extremely hot when I opened it 10 minutes later. The food was delicious too, this is a 5 KFC! read more

KFC - Famous Bowl - Fast Food Near Me - Port Allen, Louisiana

This new manager has a horrible attitude! He has absolutely no customer service skills! Treats his workers with no respect in front of customers! This used to be my favorite KFC but no longer ! The whole crew used to be courteous with a great attitude but now they all seem to be soo miserable! There is only one of the old workers remaining and she still treats her customers well! With a smile and a great attitude! I really hope she keeps her job so some of the customers will get good service! read more

KFC - Taco Bell Menu - Fast Food Near Me - Port Allen, Louisiana

Positive attitudes and respect is so hard to come by in the fast food industry. Loved that. Chicken was crispy and pretty good. This is definitely one of the better locations read more

Under new management is on the sign. Was the old management more inept??!! No original recipe, 3rd or 4th in a row across several states. I come for original recipe not crispy, not 10$ for 2 pieces of chicken that they used to sell for 5$ and throw in a cookie, not for dark meat when I ordered white meat, not for baked beyond recognition mashed potatoes and not for the joint venture. I'm bent yet again. Why would u not carry the original product ur known for? "We don't give a shit" was on display everywhere at this restaurant. Time to add them to the banned list I suppose. Wonder if anyone at corporate or the franchise level even cares??!! read more

The people were so nice that work here. However, The chicken was abominable. Colonel Sanders is turning over in his grave. Original chicken was cooked to a crispness but still too greasy. Normal with the Original flavor you can taste all the spices but absolute not. This was boring. P.S. this is a combination Taco Bell & KFC. Weird. read more

We stopped and ordered chicken wings, but they said they were out and if we wanted wings to go down the street to Popeyes. We ordered the chicken tenders brought them home and they were so tough. You could not even eat them. We had to throw them away. Would never recommend this place. read more

TERRIBLE.. I ordered a large mac n cheese and nugget meal. They told me to pull forward to wait for the mac n cheese. I pulled forward and waited about ten minutes before deciding to go in and check on it. The employee from the drive thru told me that he was about to come tell me that they were out of the mac n cheese and if I wanted a replacement.. No , I didn't want a replacement and had to ask for them to please give me my nugget meal that I had ordered. I was not able to wait for any replacement, because by that time, I was running late to get to work. In other words, I left with no mac n cheese and lost the $6 for the cost of it. $6 is not a lot of money, but the service was so bad and unprofessional that a complaint is warranted. KFC located at 2830 N Westport Drive, Port Allen, LA 70767 read more

The service was extremely poor and slow. I had to pull up and wait on my order. I was overcharged at the register $16.40 something that was supposed to cost $12.99. That's a serious difference. The staff tried to correct me on with the beyond the fried chicken is called. She was incorrect it it says clearly on the sign beyond fried chicken. Obviously better training needs to be done and customer service skills. read more

Considering the low rating this location has it was really good. I ordered the 4 pc chicken tenders, cole slaw and a Sierra Mist. The tenders were crispy hot and tender with just the right amount of seasoning. the coleslaw was nice and fresh. Not often I make a comment about a fountain drink from a restaurant. The Sierra mist I had was actually ithe best soft drink from a restaurant I've had in a long time. The customer service was exceptional. I wish I would have gotten the name of the young lady working the register and the manager, they were both great. I visited this location August 18th 2019 around 6 p.m. . read more

Wish I could give this place zero stars. Pulled into the parking lot to make a phone call was on the call 5 minute, and no one entered or went to the drive through. When my call was done, I proceeded to the drive through and waited over 6 minutes for someone on that stupid intercom. I was literally the only person there. I then ordered a chicken sandwich. She said "yea, that's a 15 minute wait". NOPE I left and went to Burger King. Was in and out in 3 minutes. read more

Location had no napkins, order was totally wrong!!! Paid for a 3 piece crispy white with coleslaw/mashed potatoes- got 1 original breast and 1 original thigh no Garvey on the potatoes. 2nd order was suppose to be an original breast and crispy thigh with coleslaw/mashed potatoes. What I got was crispy breast and original thigh and no coleslaw. The person that was supposedly manager on duty was out in the parking lot talking to someone and was also on the phone. Then he ran in to fill the orders. Got order all wrong!!!! It really doesn't even rate 1 star. I worked for KFC for 3 years while in college and this to night was totally unacceptable!!!! read more

Got the $5.00 meal box. Waited way to long for greasy chicken and cold mashed potatoes. The cookie was good but not good enough for me to come back for another. Every table was dirty. I should have read the prior reviews and gone someplace else. read more

KFC - Fast Food Near Me - Port Allen, Louisiana

Ordered two piece white & $5 tender box both with wedges and mango tea. I was asked to pull forward. Had to wait twenty minutes for order. It was hot and employee seemed apologetic, but I'd expect fast food to be exactly that. read more

KFC - Fast Food Near Me - Port Allen, Louisiana

Wow these people can't even toast bread and they wonder why they get paid so little .. this is pathetic service here , while they were fast

Horrible service.. never stopping here again, went through the drive through ordered 2 famous bowls, get to the window I received one famous bowl & two drinks. Then I proceeded to ask where my famous bowl is & they tell me i ordered one with two drinks.. so me not wanting to argue anymore simply orders another famous bowl charges me again tells me to pull up. Waits about 5 minutes then they come with just another famous bowl no cookie no drink. Someone please give me a number to call to report this bc i was never even offered a receipt. read more

My family ordered the two chicken little combo for me and ask for no pickles and the people working there couldn't do the simplest job of not putting pickles but of course, there was pickles. I walked up to the cashier and told her that I wanted them with no pickles but just told me to take them off myself and I just agreed with her because I didn't want to cause more trouble than they have already caused. Not only that but we ordered one two chicken little combo and instead received two but we just went with it because we gave the chicken pieces to my dog. There was no Pepsi, the sprite tasted weird, we asked if there was Pepsi in the drive through fountain and it tasted very weirdly. Apparently they had no chicken, or coleslaw and instead we had to get tacos. People should not be eating at this KFC, we had no problems with the taco bell part. read more

This place is horrible! There's 3 doors here and 2 remain locked and runs last door in is hidden, the staff we'll just look at you as you try and get in through the other doors. They won't even show you the other door unless you miraculously just walk to the hidden side door. The staff here except maybe "1" female staff member actually acts like she genuinely wants to work here. The others just have attitude and messy hair. The coleslaw is horrible and they don't care how long you wait at the drive through before they even greet you. Don't come here! read more

January 2019, first visit....not impressed. July 2019,second visit...even worse. Dinner rush and they have NO chicken ready, have to wait 20 minutes! Dirty, uncaring, disrespectful. Went to Burger King for my chicken nuggets! read more

If I could give this place a ZERO rating I would. This is definitely the most disgusting places I've ever been to. First off, we got here, went to restroom. The men's is out of order, so Men were using the ladies restroom. I get in there, and there is NO toilet paper in either stall. I walk out to my friends, who were waiting in line. It took 30 minutes for 9 people to place an order. More than 50% of the menu was unavailable. Staff really didn't give a shit about service. The trash cans were overflowing with trash. 50% of the tables were dirty, food and trash on tables and floors. Do not go here. This place needs to be shut down! read more

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Walked over from my hotel ordered, got back to my room zero napkins, zero spoons-forks not good!!! Have not eaten at KFC in years.... will not ever again!!!! Horrible service read more

This is the filthiest bathroom I have ever smelled and seen. I almost puked. Worse than a portajohn. The employees are lazy and felt it was more important to give away free food to a friend than wait on us. We were there 25 minutes just to get food. KFC I expect higher standards from a restaurant with your name on it!!! read more

This was the worst experience I've ever had at a KFC. The cashier was more intent on sneaking a free meal to his friend than providing service to paying customers. Order was incomplete. Paid for specific pieces and didn't receive them. Chicken was too greasy to eat. Tables weren't clean (covered with crumbs and grease from prior customers). Ice machine in dining room was out of ice. Bathroom was in deplorable condition (complete with what I hope was standing water at the door to the women's restroom) and absent locks on stall doors. Rest assured, I will never make the mistake of eating here again!!!! read more

Came in on a Sunday morning while traveling with or infant. Jequincy was very professional and courteous. Was extremely helpful and made our stop wonderful. Was very nice to have this experience. read more

Do not eat here! 1. It is extremely dirty! 2. My meal came with a cookie. They didn't give me one. When I asked about it, they said they would have to cook more. I said that's fine. I never got a cookie nor did I get compensated for not receiving one. Any other decent establishment would have told me about the cookie situation up front. 3. There is not a changing table and the high chairs were filthy! They looked like they have not been cleaned in months. 4. Bathroom was dirty and sink did not drain properly. Dirty water was sitting in it. Overall, I am surprised this place is still open. The manager needs to be fired for not keeping a sanitary eating establishment and honoring their menu. If the manager is okay with what customers can see on the floor, imagine what the back looks like. read more

We stopped here on our way home from vacation and was extremely disappointed! The food was OLD and cold. The restaurant was extremely dirty. Stay away! read more

Worst place ever. Always out of stuff, the employee forgot his name and store number. Save yourself a trip and go anywhere else.

This place needs to be shut down! It was 6:00pm when we walk up to this KFC you could smell the full grease trap. The building, doors, and Windows are covered with dirt, bugs, and grease. Walking in more of the same. It took five minutes for someone to come from the back to take our order. I proceed to ask for a chicken sandwich and she threw her hands in the air and walked to the drive thru and took orders. She returned several minutes later and said it was going to be a while for a chicken sandwhich because he was dropping the grease. We turned around and walked out of there! Almost feeling relieved...... read more

i'm on my dad account so this a girl not a guy but the cashier at this kfc was SOOO FINE jus so u know

Disgusting horrible restaurant that needs to be deep cleaned. We stopped here to eat during a drive to Florida from Texas and this was the nastiest restaurant I've ever seen. It was so dirty in the bathroom, management should be ashamed of themselves. No soap, toilet paper all over the floor, broken doors, bugs crawling. Won't be back to this piece of crap KFC! read more

Food ok. Bathroom was SO COMPLETELY DISGUSTING. I sure hope they clean their kitchen better than they do their bathroom. Locks on the doors would be nice too. read more

I stopped at this location and was completely disgusted. the employees were playing on their phones. they said several times that they couldn't hear us give our order in the drive thru. drove up to find out that the employees were standing around. When we asked for a manager the employees wanted to fight. We asked the manager for the number to their store and she lied and gave us the wrong number. We filed a complaint after researching which store it was. They need to level this place fire the employees and build something else. read more