This location is 42750 A Jackson Street in Indio...If I could give this location NO stars I would!! I have NEVER heard of KFC not refunding your money when you asked to cancel your order for taking almost 30 minutes and still NOT ready when you go ask about it! I'm sure they forgot about me, or gave my order away. I called a different location and I was informed that they do refund your money when you cancel your order. Now, I understand why they're having a hard time getting people to work with them. Bad attitudes and unprofessional, sad part NOT one of them employees apologize for the situation! (I only received attitude)I WOULD LIKE MY MONEY BACK! read more

Friendly and fast service! Modern good restaurant. Convenient place, right off the freeway read more

KFC - Chicken Wings Near Me - Indio, California

I came to this KFC and when I pull up to the drive thru they ask what would I like to order. I ask for a family fill up and they tell me that it's a 40-45 min wait because they are out of chicken. This happened to me last Sunday around the same time. I ask for a corporate number and they said that they can't give it to me. I asked for to speak to a manager and she said that he is not there & they can't give me his number. How is it possible that they are out of chicken and they are still open. How is it possible that this is the 2nd time this happened to me on the same day around the same time. This is very unprofessional! Who is in charge of this store? What kind of management & employees do you guys have working there? Why can they not give me a corporate number? I would of gave no stars but I had to give them one! The big bosses should really check on this KFC. read more

Dirty, messy, slow!!! Bathrooms are discusting. It's funny they have a sign that says #coronafree. If I get the virus its gonna be from here. Just gross read more

Dining room still closed, went to drive through. Told operator that the sign was not lit up, actually one of the panels was burned out. She said it was on a timer. Anyway told her I couldn't read the menu but wanted 3 piece dark meat. She asked what drink, told her Diet Coke or Pepsi. Drove to the window. She was busy for about 5 minutes before she opened window. Asked what we ordered? We told her she said we hadn't ordered. She had the order ready for the car behind. I reminded her of the conversation and she remembered but said we had to drive around and order again. I told her No, we would wait right there for our order. I asked to speak with the manager, she said she was the manager. She called someone and came back and said we were harassing her. We finally just drove away. This is not the way to treat customers. Especially with Dave's Hot Chicken opening up a few feet away. read more

There's nothing wrong with the food. But the people that work there are kinda lazy. I ordered my food and I literally waited 20 mins the food to come out. While I was waiting I had to ask someone to wipe down a table because every table there was dirty. It looked like the workers weren't doing anything either and it wasn't busy at all. Then the cashier wiped down all the table but forgot to wiped down the trash area and forgot to sweep what she wiped off the tables. I honestly think you need someone who just focuses on the dinning room area. read more

I've come to expect poor service from KFC and this location did not disappoint. But whatever, we just wanted food on our trip back home. Don't come here expecting to have condiments in stock or friendly employees. But you'll get food, so two stars for that. read more

We were the first ones in after the opened and all of the employees were just hanging out at the tables. There would be nothing wrong with that if the place wasn't absolutely filthy. The floors and tables were all covered in crumbs and drink spills. I went to use the bathroom and it looked like it hadn't been cleaned in days and there was zero paper towels. I noticed when we walked in too that there was a bunch of chicken stored in glass containers which made me weary that maybe it wasn't all that fresh. When we sat down to eat my husband found a hair in his chicken sandwich so that pretty much did it for us. Stay away. read more

This location should have a failing grade for serving old dry chicken. Not right at all. I can bet that this chicken is from the morning.

This is the worst KFC I've ever been to. They are always out of chicken! How does that happen? Good thing their are other fast food places near by, I won't even try going back. read more

Drive thru took forever to take my order and after ordering an additional 4 more biscuits they asked me to pull up to the front and said it'd be about a 4 minute wait. I waited 10 minutes parked outside. read more

This restaurant environment sucked. It was muggy their tables and chairs were sticky! Bad customer service too. Standing waiting for a cup and was ignored! read more

This particular KFC has two things guaranteed: 1) they will mess up your order 2) promotional signage will remain up though they no longer serve the items. The staff here is young and tend to act like it is a high school hangout. You'll often see employees backed into the spaces closest to the front door, texting away on their phones. The lack of courtesy on the outside sets the tone to the lousy customer service inside. Don't waste your time here. read more

Came in the day before they completely messed up my order talked to a manager told us come back we will replace your meal now we are back and they trying not to give us the correct meal we had paid for. Talking about we have to get an okay from my GM before we can give you your correct meal. Like wtf i paid my money give me my correct order. So unprofessional, rude. Do not tell a customer you will fix the issue then give them crap for actually having to fix the issue. The one on highway 111 read more

Horrible service! They messed up our order and made us feel like it was our fault. Rude staff!

Popeyes is normally my preference driving down the 10 but this KFC in Coachella is worth a look when indulging in such guilty pleasures. Best KFC experience I've had in decades . A little drive off the 10 but worth it if you're near those god awful casinos & need a good value to protect your wallet & restore your sense of self worth. Clean bathrooms, spacious dining area & exemplary customer service; and of course, hot, juicy, delicious chicken prepared properly. Sides all on point too. read more

I haven't eaten my meal yet I bought the five dollar fill up new chicken sandwich comes with one side a cookie and a drink the illustration on TV shows potato wedges but you can get any small side when ordering this I was told I'd have to wait 10 minutes,lettuce slimey -a star. I also got the five dollar fill up a thigh and a drum also with one side drink and cookie I checked the order before I left it look good it's sitting in my kitchen I'm waiting for my wife to get home to eat Had to wait about five minutes for them to take my order even though they were only lightly busy to cars in drive-thru to customers ahead of me when I walked in restaurant fairly clean old style Pepsi drink dispenser I was gave them a solid 3 stars but I deducted one star because they charge $0.50 for all transactions with plastic and they don't put that charge on the receipt like I said in the tip calm that's chickenshit they're the only major fast food chain that does this even Carl's jr. who charges $0.50 for debit will let you run your card as credit with no additional charge KFC will not UPDATE Chicken fillet small lettuce slimy one star! read more

KFC - Chicken Fillet Small & Dry WTF?? - Chicken Wings Near Me - Indio, California

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Shitty shitty bang bang. Asked the crappy server to check to make sure they got everything correct and she smugly said to me , in front of my kids,"I already checked it, you can check it if you want to." Review the tape. I worked fast food as a kid and never would talk to a customer that way . read more

I can't even rate this place. It is terrible We have avoided them for the last 3 months because the only chicken they seem to have, other than strips, are legs and thighs...no matter when you go. Tonight was a new low! They didn't even say they only had legs and thighs like our last visit, allowing us to say no thanks and drive off, they took our $34.71 and we had to find out when we got home. Never again!! Avoid this place at all costs. Popeyes has my business from here on out! read more

I'm still trying to figure out how this place is still open it is so bad on so many levels the fact that they "run out of chicken" and make you wait is just ridiculous. Waiting for over 20 mins and get people are still going through the drive thru and leaving with food. The inside is closed so you cannot go in and ask what is wrong and the phone number is disconnected so you can't even call... you have to go back to the drive thru to ask what the hold up is.... Please shut them down it is just taking up space. read more

I can't Thank the manager enough (Celestino)and the staff at the Jackson location !!!! On the eve of THANKSGIVING they accommodated a special order to help with last minute changes!!! read more

This was okay. Not great. Place could be cleaner and neater, like someone coming around to wipe up tables. But then, maybe other people are slobs or something. The soda fountain area was an awful mess. The guy who took our order had a hard time with it and got it confused, but we did end up getting what we wanted, after some exchanging of things between us. This was our priciest meal for our vacation, but at this point, we didn't want McDonald's and we just wanted some food and get home. Nothing to write home about and we did feel greased out, but what would you expect with fried chicken. It tasted alright, just like KFC style. read more

I was refused chicken around 9:20pm then they close at 10..... there is no excuse. I did call to see if i could talk to a supervisor to see what happened and of course my call was ignored. I hope the general manager get this store together because this place either runs out of chicken in the middle of the day or they refuse to drop chicken. read more

The service here is below average. Staff are poorly trained and take no pride in what they are doing. They don't check the order for accuracy nor do they make sure they have given you the requested condiments, napkins or eating utensils. Strike 3 guys. Next time I'm in the area and want chicken, I think I will go to Popeyes just up the street. read more

I was hesitant on coming here just because I've had bad experiences from previous locations but these employees were so helpful and professional! Food was freshly made and good! Wouldn't mind coming back or recommending to a friend. read more

The one in Indio off of Jackson is great. I like the fact I can call in to order hot wings. And their hot wings always perfect never over cooked. read more

Just like in baseball, 3 strikes & you're out. Never stepping foot in this KFC location ever again. I ordered the $20 family meal with the 8pc chicken & they have me the Chicken tenders family deal. And the gravy was was so watery that it looked like i was poring water on my smashed potatoes. This is the 3rd time they fukd up at this location. I don't recommend this location to any one. (Indio on Jackson St) read more

This place is the worst. I was starving, so i come at 8:30 and there is a sign on the door "we're closed". No freaking reason as to why they are closed two hours early. read more

Took 10 mins to get our "eat in" order which was served almost cold and incomplete.

Their food is always fresh, just as the colonial wanted it finger licking good. I usually a healthy eater but when I need fresh KFC chicken this is the spot. Always fresh and hot. No matter if it's 2 pm, 4pm, 6 pm or just now at 7:30 pm fresh fresh fresh. Clarissa is always helpful and nice, but all the employees are nice and helpful. Thanks all of you - you truly rock. Keep up the great work and high standards of freshness read more

I'd never come back here employees to stoned to remember my order had me waiting for over 30 in front then to come out and tell me they forgot what I had ordered I son was late to his movie payed 35$ for nothing had to come back after After dropping them off all the way in La Quinta at the movies then to still have to wait another 20 minutes for my order to get done I had enough time to download this app and leave this review needless to say I'm not even going to eat this food I'm just going to give it to my dogs read more

The greasiest chicken tenders I ever saw looked so nasty oh my lord. How do you serve something like that like it's cool. SMH never again

First : I Love KFC and have eaten KFC all over California.. Second : This is One of the WORST KFC's in California Chicken is EXTREMELY GREASY and on more than 4 recent occasions I thought it had been saved from the day before and re -Warmed; hence the extra grease! ( I live nearby so eat here often when I dont have time to drive to the next nearest KFC. Also the Green Beans and Corn are Often either OLD and re-warmed? Cold ? or Burned ! ALSO the Floors and Tables are usually Dirty! WHERE is the KFC Regional QUALITY CONTROL Manager? I Bet He or she has Never Inspected this Restaurant or FAKED the Inspection Dear KFC CEO...Fire the manager and REVOKE the Franchise! PS...The Colonel is rolling over in his Grave ! read more

There was a reason this place didn't look busy... This location has caused me not to want to eat KFC for a VERY long time, if ever again!

Very disappointed! I ordered a combo plus an extra side for extra cost. When I checked my bag I noticed they had forgotten to add it, but I got charged for it. Next time, check your bag before leaving! read more

I would put zero star but I can't this place is horrible each time I come here they have me park and wait for my food and it always takes longer to come out then they say also If you chose to go to this dump ask for your receipt Becuase they will over charge you like they did to me read more

I would give it less if I could. I order food and had to wait I sat there and watch the guy in the drive Thur take money then put a order in the computer the he walked over and grabbed a bun out the bag and the grab a piece of chicken and put it in the bun. No gloves. Then served it to some one. I'm not going back. Absolutely gross. read more

Out of all the KFCs I been to this one was probably one of the worst! It about 3pm and I went through the drive through and after ordering they had me pull to the front, not only is that cheating the system and like lying to reports and all that (I worked in fast food so I know) but there was 3 other people here waiting too. It's been about 10 mins now and I finally got the food... what's the point of fast food and drive through if it's not fast enough read more

Terrible! They want to charge me $6 dollars to add their Nashville Hot Sauce to my chicken strip meal order. .50 cents per piece. Unreal! Never heard of a restaurant charging for sauce. Can you imagine McD's charging for ketchup?! read more

The people the work here don't know how to read the menu had to tell the lady three times what I wanted and she still messed up the order they don't know how to speak English felt like I was in Mexico won't be going here again read more