The worst experience in customer service that I ever experienced was with the manager/owner of…read moreBasil Scaljon Antique Oriental Rugs. we brought a rug in to be cleaned in the middle of June and was told that it would be three weeks. At the end of August, I went back and when I told the manager that I was disappointed, his immediate answer was "I don't care." He must have repeated that half-a-dozen times. We still don't have our rug and this guy doesn't care. If we ever get the rug back, I'll certainly mount a campaign to inform the community what customer service is like with this company. I do care!

Excellent rugs at a great price. Very knowledgeable and professional. An honorable seller you can…read moretrust. Buy with full confidence. When rugs arrived in Florida (one large roomsize and a 4x6 throw) they were exactly as they had been described in words and photos. Professionally packed and shipped. Will definitely buy again. I only wish there were more people on this planet like Mr. Scaljon.

We bought the most beautiful rug here! The inventory is amazing and they have rugs from all over…read morethe world! We have received so many compliments on our rug, and cannot purchase another one! Bobby was wonderful helping us determine the appropriate size for room and helping us pick out the perfect one. We love our selection and are very grateful. Thank you!

bijan tried to rape me on four different occasions while trying to purchase a rug... do not shop…read morehere, store is ran by an aggressive sex trafficker..

My husband and I went in looking for an unusual size rug. We didn't find it, but we will be back…read morefor other sizes, and runners. Nice people, huge inventory, and the one that came close was very reasonably priced. And their guys showed us a ton of carpets, patiently pulling them over from the standing and horizontal stacks.

As a yelper the shortage of reviews gave me pause...not sure why I am the first because this place…read moreis amazing. Friendly, patient, educational and low pressure. But the kicker for me was the selection. I felt badly sorting thru so many heavy rugs but then I saw it, the one I bought 2 seconds after it was uncovered. Very happy customer

Beautiful furniture at a great price! Monica was friendly and very knowledgeable! Great experience…read moreand I will continue to decorate my homes with furnishings from this gem!

Worked with Libby to select, order, and arrange for the installation of my queen size Murphy bed in…read moremy new home. The process was seamless from start to finish. She did a superb job of overseeing the process. Would have no reservations using this company again in the future. A quality product at a reasonable price.

We've been by this business several times and it's never open. Their website clearly states that…read morethey're open the first Saturday of each month, but when we made an effort to drive down there (it's not in a convenient location, nor is it easy to find) they were closed. I'm sure this is one of those small businesses where the owners constantly complain about COVID hurting their business and were probably the first in line for government assistance when it was offered. You know...one of those businesses that are open at their convenience and never put customers first. Admittedly, I've never even walked into the door of this place. But after calling several times and always getting an answering machine...I won't even bother.

Architectural Antiques is a precious resource for anyone working to restore one or more of San…read moreAntonio's historic houses!

In June 2026 Aladdin cleaned two 10'X14" Turkish carpets for me. One was 26 years old and had dull…read morecolors because it had never been cleaned. After the Aladdin cleaning the colors were vibrant and the carpet looked new. The second was a new carpet but had cat staining on it. After the Aladdin cleaning the stains were gone. The delivery men were great to work with. I am very happy and would like to thank the clean staff and management of Aladdin. Great job everyone! Dan

I took our frayed rug to Aladin for restoration. When I dropped it off, we discussed the…read morerestoration and was told it would take about a month to complete which made sense based on previous research on restoration processes. About 3 weeks after we dropped it off, I received an email and text stating the rug was ready for pick-up. But when I went to pick it up, I was told it was not ready and the 'system' sometimes sends out false messages. About a week and a half later, I received another message the rug was ready for pick-up. Once at the store, I inspected the rug and was shocked and somewhat incensed at what I was looking at. The rug was destroyed. Instead of restoring the damaged portions, they cut them off and sewed new binding/edges. Had I known they were going to do that, I would have never taken my rug to them to restore. They blamed it on a communications issue. I took the rug to them to restore based on favorable reviews, their name "Aladin Cleaning and Restoration," and longevity. There are companies in San Antonio that actually do restore rugs, I just chose the wrong one that does not have the capability and capacity to do so. The rug they destroyed was purchased when we lived in Europe and has significant sentimental value ... can never be replaced! Now it is going to cost significantly more to have the carpet restored based on Aladin's actions.

Citrine is a place I recommend visitors to San Antonio go see. Whether shopping for a keepsake, a…read moregift or an accessory for your own home, you will find something you "can't live without!" Now, if you live in San Antonio and are decorating... visit on a regular basis... you'll always find tasteful statement pieces that will pull your house together and earn lots of compliments. Love these ladies and this place!

Everyone at Citrine is so very helpful. Their amazing selection from custom design, to art work,…read moredécor and gifts is phenomenal!! The girls are all extremely helpful and knowledgeable!!

Found this store through a google search. Did find that the location was a little difficult however…read moreit was a great find!! It was definitely responsibly priced and great quality! We purchased an XXL Brazilian Cow hide to help refurbish our cal king bed frame and a circle star cow hide rug for our entry way! Both look great and would definitely recommend to others. Attached are the pictures of the bed frame that we used the cow hide for!

Had an awesome experience here! Letty was so friendly and knowledgable & assisted us with our rug…read moreselection. She pulled out numerous rugs for our viewing and was helpful throughout our entire visit. We ended up purchasing a metallic rug & 2 pillows. We're extremely happy & feel she should be recognized for her rock star service!! We'll be sure to come again.