I have gone to UT family medical since I was a little girl. Everyone is so friendly, there is…read morehardly ever a wait, and the office is very clean. Almost every time I have called they can get me in for a same day appointment. I will always use UT medical as my family physician.

This place is HORRIBLE! The staff was too busy on their phones laughing and joking around with each…read moreother to deal with the patients, When we made the appointment we made it very clear that we were self pay, the lady we spoke with told us they would work out payments with us and scheduled our appointment. The doctor acted like she was too put out to see us, and we were wasting her time, she then referred us to a self pay clinic and sent us on our way. I wouldnt even take my dog to this place!

The provider we see is great with my kids . She really listens . That's where the positivity ends…read more The office staff is just plain awful. For starters they sent my child's medication to the wrong pharmacy that we have never used . That pharmacy didn't have the meds in stock . I called up there first thing and was told they would send it to the right place . I get to the pharmacy and they don't have her script . So I call back . I'm immediately put on hold for 20 minutes and then it hung up on me. I call right back and no one answers . No , I could not leave a message because the mailbox is full . So I call again and talk to reception AGAIN. I'm immediately placed on hold for another 20 minutes . Finally someone gets to the phone and says "they sent the script" I said no , the pharmacy does not have it. Can you please go make sure because my child really needs their meds. Finally comes back to the phone and says okay they're calling it in now. An absolute nightmare just to get them to fix their own mistake . Every time we go I have an appointment and every time we still wait at least an hour to be seen. Walk in's should not take priority over people who made appointments. I should not be waiting close to 2 hours with my young kids to be seen every single time. It should not be this hard to get a human being on the phone and for them to follow through when it comes to sending in prescriptions . An absolute nightmare

The staff were awesome. They were patient with me. Very attentive and professional. The doctor took…read morethe time to explain to me what was going on with me in words that I could understand. I'm usually nervous in the doctor's office but everyone made me their priority. If I need help,this is where I'm going.

From the owner: Affordable healthcare for all ages and ailments including pregnancy care, prompt care, ultrasounds,…read moreand procedures. We accept all insurances, underinsured, and uninsured patients. Walk-ins accepted!