They were thorough with a level 4 dog bite. Friendly and…read morecalming toward me. Explained everything prior to care. As an out and f town patient I appreciated them.

We continually have problems with this clinic / hospital when it comes to billing for things…read more You all know how time consuming and frustrating it is trying to get medical coding for billing corrected. Last summer I went in for a colonoscopy screening, which is covered 100% by my insurance, Even though I talked with people at the hospital to make sure it was coded as a "screening", they coded it as a "procedure". It took time and effort to get this corrected. Just recently we learned that when the doctor's office does lab work, they Code it as going through the hospital, even if it was done during an office visit. My insurance covers office visit lab work 100%. But when they code it through the hospital, I have to pay for it. The billing department refuses to bill any lab work as "Office", therefore I don't get to use my benefits properly. I don't understand this practice by the Clinic. If you are looking for a place for medical service, I'd try somewhere else. WE are seriously considering finding new doctors. We like our doctor, but it is becoming to frustrating to deal with this billing department. We live 35 miles away from Clinton, and could just as ealily go to Harrisonville or Belton.