UPDATE at bottom of this review.
Thank you Mark W. I have been in communication with your department and I received a list of things that are being taken care of from your end and when I can expect to receive communication regarding those issues.
Thank you for your concern for my privacy. Due to what I do for volunteer work it would be absolutely hypocritical for me to remain silent. The only reason I have not publicly posted my test results from the ER on this page as I have done on my own (some wide open) accounts elsewhere on the web is that I feel like this is more of a staff issue than a doctor issue at this point. If I would have had the information I needed from this office I would have not had to go through what I unnecessarily went through at the ER.
Dr. Cheung did try to call me once yesterday and left a message saying I could call or he would try again. Well, I refuse to talk to "A" at all at this point and Dr. Cheung never called me back. I would have no problem talking to Dr. Cheung at all, but "A" needs to be out of the loop.
UPDATE
I have had to downgrade my review to one star. I have never had an issue like this with any doctor. He did try to call me this morning (09/18/2017), but unfortunately I missed the call.
When I first saw him I would have gladly given him five stars because he put on a good show about actually caring about the health of his patients. Shame on me! He still has never answered a question I sent him in writing on 09/06/2017. At this point I can barely work because of these issues. Today I ended up falling twice and when I stood up I was very dizzy and my vision went black and white. At this point any injuries I sustain due to this are on him.
I never did get the documentation I requested more than once from his office, and April told me I would have to order it from the records department. This situation would have never escalated to this point had this office given me the documentation I requested, Dr. Cheung had answered the question I asked on the 6th, had he been more proactive, etc. The Patient Advocate had to end up putting in a request for the documentation I need. Why should the Patient Advocate have to do this when his office could have easily given me this paperwork.
If you go to this office demand copies of EVERYTHING. I would also put everything in writing.
Shame on you, Dr. Cheung! read more