Excellent Customer Service…read more Had the most polite telephone enquiry with this company who eventually came on time and on the money quoted to pick up my mum's friend after an evening out. Highly recommended!

A very good service with friendly drivers, good cars and fast service…read more Friendly proprieter and very good pricing (especially airports!).

Want to say Thanks for a wonderful service provided by Croydon Cars to Gatwick and return. Both the…read moreoperator and the driver was friendly and professional. The driver Chi upon our return was very patient and waited for us for about 45 minutes. I highly recommend your services and will be using again.

From the owner: This guide aims to introduce you the services provided by our company. Express Courier Cars is a…read morefully licensed minicab company. We provide professional minicab hire services on short notice with in the Central Croydon and all its surrounding areas and pre-booking for all over London. We offer a wide range of services including - airport transfers, long distance trips, train station pick ups and drop offs.

The car requested with 24hs advance did not show up at the hotel. We had to take a regular taxi…read morewhich costed us twice the price. In addition, they did not refunded me for the journey they failed to deliver. DT

Booked a cab to pick us up at 11.45pm, received a message at 11.28pm stating cab was on its way…read more Went outside at agreed time (11.45) no cab in sight waited for 10 mins and then telephoned office who advised the car was just turning into the road and would be with us shortly. Car did no arrive until 12.15 i.e half an hour after pick-up time. Would not recommend unless you are happy to stand around for half an hour.

Great service. Turned up in good time, even late at night. Friendly and helpful driver. One of the…read morefew cab firms not to fuss over child car seat. Large, comfortable car with lots of space to accommodate everything we were carrying. Good price and value for money. Highly recommended.

Reliable taxi service offering good value for money.read more

I've been a loyal Clock House cars patron for years, however in the last 6 months I've been growing…read moresteadily more and more dissatisfied with their "service." A month ago I was left to wait over an hour for a taxi when they sent my pickup to the wrong address. Today I had an emergency dental apt. and booked online the day before and was left stranded with no pickup. Even when I specify a standard car they send a 12 person van to pick me up. No apologies for their ever increasing mistakes either. Just avoid Clockhouse, it isn't worth the aggravation they'll cause you.

Appalling and rude taxi company. Offering a school pick up service which was an absolute joke -…read moredrivers don't turn up and my 12 year old daughter left waiting for 20/30 minutes on every occasion and they take no responsibility or appear to care. She often arrived home in tears as the drivers had shouted at her for not being in the right location - even though they were never where they said they should be and consistently late. The "management" never called me back to apologise or discuss my concerns. How this company can call itself a "taxi" company is an utter joke. Avoid at all costs.

HORRENDOUS. The owner, Ashraf Sidiqi, fails to respond to…read morethe complaints about the dangerous driving on the part of his firm's drivers. They also regularly misadvise as to their driver availability and length of wait time. I submitted the following complaint twice - on 08/12/23 and 04/01/24. I have had no response to date. ''TWIMC First, Ash told me that a car would be with me in 10 mins instead of 20 as the controller advised. I could have gone with another firm or cab company but, based on this information, I chose Galpins. The cab took 20 minutes to arrive. The driver then sat somewhere on the street. I was waiting outside for him at the main doors to the school and he was back and forth with me about where the main entrance was. Once over the flyover, the driver turned right into Albion Road and I had to advise him that he was unable to go left at the end of the road as he would get a ticket. He then attempted to do a three point turn in Albion Street - A ONE WAY STREET - again, I had to point out to him that the road was one way. I then had to direct him to avoid him getting a ticket , direct him back down towards the flyover roundabout and back up Mitcham Road. I'm typing this complaint in the car- my whole experience of getting from point A to point B was needlessly complicated and was exceedingly poor from start to finish. At times, the driving standard was unsafe. I am not at all happy. Not a word of apology or thanks for me enabling your driver to avoid a ticket. He turned down Sutherland Avenue , stopped to read a road sign, muttered something about how he could not drive down this road beyond a certain point. I advised him to turn right into Fairholme. He didn't. He kept driving and we had to turn around AGAIN and finally go down Fairholme as I advised. At that point I called Galpins Office. I paid the driver and exited the cab. I've been home approximately 3 minutes and a journey of 15 minutes has taken nearly half an hour excluding the wait time of twenty minutes which , Ash told me would be ten. Unacceptable.''

I always use stationcars cabs serviceread more

We reserved cabs in tooting for a windstorm tour of London…read more He picked us up at our building and will not are a lot of pleasant. taxis in tooting driver listened to what we have a tendency to needed to examine and educated us on his fine town on the approach. Don't hesitate to book with him. We have a tendency to definitely can once more.

Relatively pricey for the black cabs around the corner of East Croydon Station…read more Have waited quite long before due to the high demand for taxis in this location. However once in the cab the journey is quick and easy and the drivers are friendly and talkative.

I come to London often and this was the first time I used Airport Transfer. The communication and…read morebooking process was online and super smooth. The pricing was very reasonable. Upon arriving in London we found our driver easily. He was very courteous and the car was clean. Would use them again!

This is my first time booking (on-line) for a Chauffeur Service, to a foreign country (UK), for…read morerides between Heathrow Airport and my Hotel in London. Booked an arrival and return pick-up, for a total of 98 British Pounds. Not bad at all for a two way ride! ( A Black Cab will cost over 100 Pounds one-way from the airport) My driver called my cell phone at pre-arranged time, upon landing at Heathrow. He greeted us at the arrival exit, with a placard with my full name on it. The driver was very courteous and helpful with our luggage to the car. Bottles of waters are available in the car. On our return trip to the airport, the assigned driver arrived at the hotel early for pick-up and gave me a call. No stress and no-frills impeccable service! Highly recommended for travelers arriving in London with spouse/family and a lot of luggage! I cant imagine people travelling any other way!