Nothing but great experiences! I had my AC fixed last year and then started having some issues earlier this month and they replaced a faulty part at no charge, couldn't ask for better service! read more

Please don't go there if you have a nice car like a mercedes Benz because those folks don't know what there doing and want admit it the staff don't know how to deal with customers and if they are wrong they won't admit it they will tell you to get in your car and get hell away from there thats no way to treat a customer I think it was because I was black read more

The worst place a black person can go to get their air service. They tried to keep my money without working on my car told me to get my car there. I call the police to get my money back bad service don't ever go. Don't waste your time. read more

Kellogg's replaced the evaporator core and the compressor in my 2008 Lexus ES350. In the process they pulled the dash out 4 times. When they put it back together they could not get my car to recognize the key, could not get it out of anti-theft mode and could not get the air bag light to go off for 25 days. I now have it back and the radio, navigation system and trunk release button do not work. They also failed to re-install the center console correctly. They never offered a rental car. Also, I saw tools on my leather seats and the carpet was never protected. While my car was there they admitted that the employee who initially worked on my car stole another customer's car and disappeared. The also indicated that employee was sometimes high. I strongly believe my car did not get returned to me with all of the original parts, but the manager failed to deal with my concerns. read more

TLDR: Fuck this place they lie and are all around the most unprofessional group of people i have ever had the misfortune of meeting. Honestly they deserve no stars but sadly that's not an option. I contacted them a few days ago inquiring about getting the ac on my 2007 mini cooper repaired. They gave me a price and i hauled my car over there. They had it for a few hours and called me back and told me "I don't want to do it". Word for word they told me they didn't want to do it after saying they would. Jared the mechanic i talked to who told me how much it would cost and that it could and would be done, wasted my time just because he didn't feel like it. If they didn't want to do it they could have told me over the phone and not wasted my time. When i got there the receptionist was 30 mins late. The mechanics didn't show up till almost 8 despite the shop opening up at "7" i wouldn't go there unless you want to wait out front for about an hour just for them to tell you 4 hours later they just didn't want to work on your vehicle. Ohh yeah they do not give a shit about your car, there was mud all over the floorboard.They couldn't even be bothered with keeping my car in a half decent state while they didn't work on it for 4 hours. Ohh almost forgot they just parked my car in the next door church parking lot... good thing i got to it before it got towed...... read more

I had my A/C checked and serviced two years ago (2019), at Sears, when they were still operating at St Vincent Mall. The cost was $160. Last year, when summer came around the A/C was not working, sweated through the whole summer. This year, took it to Kellogg, they had for it a day and a half, located, and repaired the leak in the system for less. I highly recommend. read more