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    Keller Williams Central

    3.8 (4 reviews)

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    Clark Hill - Pinnacle Estate Properties

    Clark Hill - Pinnacle Estate Properties

    (49 reviews)

    Northridge

    The entire neighborhood knows about Clark. When I was ready to leave the State, I had to find a…read morerealtor willing to help sell my house when I found the right job out of state. He came on board months before I was ready to list. He worked with me and my wife to prepare the house for sale. He checked in constantly and always made sure we were comfortable with everything going on. He gave us incredible advice on what needed to be done. When we were ready to sell, he worked tirelessly to get the house ready. His advertising and videos were AMAZING! Even then, he made time to make sure he answered every question we had and ensured we were ready for the next step. Clark is a great person and the best realtor I've ever known. He is the most knowledgeable, patient and informative individual I ever had the pleasure to work with. If you need a realtor that will always answer your questions, respond to your calls and stays in constant communication, Clark is the realtor for you. Even after the sale is done, he still took the time to check in and made sure we were happy with his services. He is the ONLY realtor I will ever recommend. Thank you Clark for helping us.

    From the very first conversation with Clark, we knew we had chosen the right agent to sell our…read moretownhouse. He was professional, knowledgeable, and always on top of every detail throughout the entire process. His communication was excellent--we never had to wonder what was happening because he kept us informed every step of the way. Clark made what could have been a stressful experience feel smooth and seamless. His expertise in the market, strategic approach, and dedication truly made a difference. We highly recommend him to anyone looking to buy or sell a home. Thank you, Clark for your hard work and for making this such a positive experience!

    Cricket Yee - Coldwell Banker

    Cricket Yee - Coldwell Banker

    (100 reviews)

    Encino

    Cricket Yee is the real deal…read more Buying a home is stressful. Cricket made it feel manageable - and even exciting. She is responsive, sharp, organized, and incredibly calm under pressure. Whenever something unexpected came up (and in real estate, something always does), she handled it immediately and strategically. She fought for us during negotiations, kept everything on track during escrow, and explained every step in plain English. We never felt lost or unsure about what was happening. Beyond the professionalism, she genuinely cares. You can tell she wants her clients to win, not just close. If you're buying or selling in LA, call Cricket. Period.

    I worked with this agent to list my rental properties in Winnetka, CA. My properties were not…read moreadvertised correctly on key platforms, including Apartments.com, Homes.com, and Zillow, which are among the most important channels for marketing rental listings. This negatively affected visibility and inquiries. When I raised these issues and requested corrections, the agent declined to address them, stating that it would take too much time and that technical personnel were unavailable. As a result, the inaccuracies remained unresolved. When I continued to follow up regarding these issues, the agent terminated the agency relationship, which caused delays in marketing my properties. She also suggested that my listings be transferred to more junior personnel within her brokerage rather than handling the matter herself. In addition, I gave clear instructions to restrict access to a separate furnished studio unit with valuable contents and specifically requested that the lockbox code be changed so contractors could not enter. Despite these instructions, after termination of my agreement she willfully made the key accessible to the contractors. In my experience, her conduct was unprofessional, including failing to correct listing errors, not following clear instructions regarding property access, and terminating the agency after concerns were raised. Based on my experience, there were significant lapses in responsiveness, follow-through, and adherence to client instructions.

    Pinnacle Estate Properties

    Pinnacle Estate Properties

    (18 reviews)

    Northridge

    We contacted Mike Volante to sell our house. We met with him within a week, walked through our…read morehouse and ADU got his opinion on what we needed to accomplish before we put it on the market. We used construction workers he knew and they were efficient and reasonably priced. Also met with a partner of his Steve who was great to work with as well. Long story short Mike kept us informed throughout the process and represented us extremely well. We got over asking price and sold in the 1st week. I give Mike and Steve 5 stars each and would recommend them to anybody buying or selling their house. Thank you Mike! You did exactly what you said you would do.

    If you are a homeowner considering working with Debi or John Durzi and Pinnacle Estate Properties,…read moreI strongly recommend you think twice. I hired them to help sell my home, expecting professionalism, support and a hands-on approach. As a first-time home buyer now planning to sell our property, they came in and it seemed to start off well. When we first met with both Debi and John to discuss potentially hiring them and they toured our home, they had positive comments and feedback about our property. After we signed the Listing agreement to work with them, we followed their recommendations to prepare for showing the home. Debi came for one open house. John came for a 2nd open house. Aside from one private showing conducted by John representing a buyer who did not have their own agent, neither of them came for any of the scheduled, private showings. They just passed on the info of the potential buyer's agent to us in each case and left us to do the showings. Debi and John thus disappeared from the scene. All the showings (about 20 of them) that went that way, after which Debi advised us to do a sizeable price reduction. When we did not feel that was the right move and didn't agree, Debi then went on a verbal and email campaign of negativity about our property. So aside from the initial setup of the house for sale, we realized that we had no real representation - i.e., no one there actively selling our home to prospective buyers. And now, after the same person (Debi) took a negative approach to push us into a profit loss, we decided this was not the relationship that would work for us on selling our property. I thus requested a cancellation of contract by both email and phone with Debi. When I requested the cancellation over the phone, Debi's defense was that we "made it difficult for her to do her job." Keep in mind, that this is after we made ourselves available for, and held, all the showings timely (aka doing her job), sometimes with only a few hours' notice. Right after this call and my email requesting Cancellation of Listing, is when the long emails with further negativity came in, also with threats of mediation. When that didn't work, Pinnacle Estate Properties' Broker, Kent Palmer, informed me that they will be holding onto our listing until it expires in several more months and warned me against action if they find slander in any reviews - because they monitor reviews. Pinnacle Estate Properties followed up immediately with an attorney letter to me officially refusing to cancel the listing and it included a warning that leaving public reviews could violate California defamation law. These tactics are not how a client-focused professional behaves, they are how someone covers for falling short. It is shocking how fast it went from me asking to part ways, all the way to them escalating to written legal threat. I felt we were drawn in with positivity, then when the property did not sell on its own with minimal effort on their part, their tune changed to negative in order to push a profit loss, which when talking of percentage, always affects the seller much more than the agent. So honestly, it feels like we are now being held hostage and our free will and rights to choose who to do business with has been stripped away by this practice. I am not a real estate expert. I am a homeowner who hired agents to make this process easier. Instead, I have been overwhelmed with legal threats and pressure when it mattered most. If you are a potential buyer or seller reading this, take it seriously. This has been one of the most frustrating and disappointing professional relationships I have dealt with. Do not make the same mistake.

    Dana Frank Homes - www.DanaFrankHomes.com

    Dana Frank Homes

    (119 reviews)

    Woodland Hills

    Dana Frank is a pleasure to work with - efficient, proficient, reliable, and resourceful. She…read morehelped me sell my condo faster and for more than I expected. I'm beyond pleased and look forward to working with her again.

    Dana, my home was BROKEN into on YOUR watch and you never even bothered to tell me! My neighbor,…read morewho was thankfully on the ball, let me know. You also refused to cooperate and talk with the police. Your text back to me said your hair was wet, so you couldn't answer the phone. After that, you kept saying you were too busy to tell the police what happened. Why? Why didn't you let me know about the break in? The police said you put my life in danger by not telling me, because I could have shown up there with them still inside my house and/or they could have come back. You also didn't tell me that the keys to the french doors were also stolen on your watch, so I know that when my house was shown, no one was able to go out onto any of the balconies. You didn't bother to make any flyers to let people know about the extra parking, which is important on a tiny cul-de-sac. Most people would leave thinking a house doesn't have parking for visiting friends and family. The stagers also left boxes in my neighbor's driveway. My neighbors can attest to this. They also left boxes in front of my front door. They had been out there for weeks before I came to the house and discovered them. Most realtors would want a clean entryway. You also said you didn't have time to do an open house. I have photos of what the painter you hired did and the paint all over. I have photos of the horrible staging. You can't discount facts Dana. You then said you wanted to list the house below the market price because then you claimed there'd be a bidding war, which there wasn't. It sold for way too little. My dad was 80 something at the time and things got past him but not me. I tried to fire you because I was the one seeing that you weren't putting in the effort other realtors I've worked with have. They all had open houses. My dad is old and lives 6 hours away, so he didn't see what I was seeing firsthand. He didn't see with his own eyes the smashed windows at the front door, the bad painting job, the weird staging job with strange contemporary orange furniture that didn't fit the style of the house. That there were no flyers made for the potential buyers to take with them after to show the park nearby, that it's in a great school district, that there's extra parking, etc. You didn't bother doing this. Yelp is here so people can post about their experiences with businesses and so this is exactly what I'm doing. This was mine and my father's personal experience with you.

    Keller Williams Central - realestateagents - Updated May 2026

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