1. Keith W. Strausbaugh, DMD

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    Greenville, SC

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    Keith W. Strausbaugh, DMD

    5.0 (1 review)
    Closed • 8:00 am - 5:00 pm

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    7 years ago

    I've been under Dr. Strausbaugh's care for 10+ years and have always been very pleased. Staff is great!

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    Southern Laser Dentistry

    Southern Laser Dentistry

    2.3(3 reviews)
    6.2 mi

    We were longtime patients of Southern Laser Dentistry and truly trusted this office, which makes…read morethis review disappointing to write. Our concerns began after an appointment where I observed several troubling hygiene and patient care issues during my daughter's visit, including staff placing bare hands in her mouth without gloves, lack of cleaning between patients in the X-ray area, and improper handling of protective equipment. As a parent, these issues were extremely concerning. In addition, our family has now experienced multiple fillings completed here that later fell out and had to be redone by other dental providers. Having to pay for additional treatment elsewhere and put our children through repeat dental work has been frustrating and disappointing. After these issues, we contacted the office manager to request refunds for the failed dental work that had to be corrected elsewhere. We were told they would not provide refunds because "the work had been done," despite the fact that the work did not hold up and required additional treatment. I brought my concerns directly to the office first because I wanted to give them the opportunity to address these issues privately. Unfortunately, after continued problems and no meaningful resolution, I no longer feel confident recommending this practice to other families. I'm sharing this review because infection control, quality dental work, and gentle pediatric care matter. Especially when children are involved.

    I don't know what's going on with this company but clearly everyone is not on the same page. They…read moreare listed for taking My insurance which is exactly how I found them. I called scheduled my appointment with no issue called a few weeks later after my appointment to schedule appointments for my children and was told they don't take that insurance at all. Even though I literally just had an appointment there with the exact same insurance they have. Even when I went to my appointment the lady that was there said someone else just used the same insurance and she had to figure out how to put it in the computer again for them to bill them. So unless they just recently stop accepting our insurance then someone needs to update their staff! She even said maybe I was meaning to call another company that was at their old building smh I wasn't even about to waste my time telling her I know I have the right number and company and that they do take the insurance! I'll just keep looking for another dentist!

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    Keith W. Strausbaugh, DMD - orthodontists - Updated October 2026

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