They are good but they are expensive. it's never the same price you're are quoted. there has to be a more inexpensive option.

Their receptionists are very nice and professional. Excellent care will definitely be back!

Years later and I am still furious with the lack of professionalism exhibited by this place! Brought adopted kitten in due to URI. They kept her for 2 weeks and so roughly intubated her she cannot meow. Then took 3 cats in for wellness chk and the tech cut the top of the same cats ear off! They proceeded to put in a couple stitches and CHARGED me for it and no discounts given for their pitifully poor service. Run fast and far from these idiots! read more

Let me start by saying that I have used this veterinarian office for 20+ years (both locations)without the first problem until last year. My wife and my self brought out Yorkshire terrier (macie) into the office to have emergency surgery due to her eating a piece of plastic and it being stuck in her digestive system. Due to it being unexpected and expensive Dr. Bennitt broke the payments up for us. I made the first and second payment with no problem and for the third I asked the front office worker what the balance remaining was , she stated 400.00 dollars. I then paid it. Several months later My wife had to take our daughter's cat in to be treated for an unknown illness and sadly had to be put to sleep, payment was made before leaving. A couple of months later we adopted another cat for our daughter and brought him in to be declawed again payment was made. Approximately 6 months later I receved a call from a collection company advising me that I owe Kees Park Animal Clinic over 200 dollars for a payment that was never made, I advised the collection company that there had to be a mistake and I would contact the Animal Clinic. I called the animal clinic approximately 3 months ago and asked about the issue at hand . They stated that they didnt know but would call me back, but never did. I called them again several weeks later and was advised to talk to their book keeper , I did and she advised me that she didnt know how I owed them any money but i needed to speak with Dr. Bennitt . I tried for several more weeks to contact her. No response. Then last week I called again ad was advised that i didnt owe a balance at all. I asked the employee that i was speaking to , to verify and inform me as soon as possible. Several days later with no response I contacted the Office again and was advised to speak with a lady name Pam at the alexandria office . I tried to contact her but she wasn't there , however she returned my phone call this morning. Pam stated that the 200 plus dollars stemmed from a 90 dollar balance the was left over from my final payment of Macy's surgery. I advised her that was never disclosed to me , that I asked how much was owed when I submitted payment and that's why I paid 400 dollars because that's what was stated. I also advised Pam that we have been to their office several times since then and nothing has been said about a balance and payment for those visits were made when service was rendered. Pam stated that she was sorry, I went on to explain that I haven't receved any phone calls, letters or any correspondence of any kind about this matter. I advised if I would have been advised that I paid exactly what the front office worker requested that I pay. Pam became rude and began trying to speak over me with a condescending tone and stated that is just what it is and now since it's in collections there's nothing that can be done . Now I have to pay over 200 dollars for a charge of 90 dollars that was never disclosed to me. This matter was handled very unprofessionally and I'm left with the consequences of the situation. I want to add that Dr. Fitzgerald is a great person and he is the reason why I began and continued using the animal clinic for so many years but since he retired the level of employees has gone down hill. Before he retired you would have never experienced this level of unprofessionalism with any of his employees. I will not , nor will my family ever give this place any of my buisness again. Sorry for the long post but I hope it helps in trying to locate a good veterinarian office in pineville or alexandria because this is sadly not the case this office any longer. read more

Maybe change your hours of operation online. I had no idea you are no longer open on Saturdays. I did double check online before I loaded up my 150 pound dog to bring in for his shots. If you sent a letter informing customers of the change I missed it. So to anybody seeing this review-- THEY ARE NO LONGER OPEN ON SATURDAY. I'm gonna give 3 stars because I've never had any issues with the clinic when it is open. read more

This clinic was recommended because it served "exotic pets". There is one clinician who services these animals. I brought my child's fancy rat to the clinic and it was determined she had a mammory tumor and it needed to be removed. The veterinarian decided it could be removed, although the rat was already a year old. Knowing the life expectancy of a rat is a couple years, she still talked my daughter into the surgery (she's 16 and loves her rats). I called that afternoon and was told the rat was doing fine after the surgery, moving around. But when they went to check on her after I called,they told me she had died. Yes. It's a $10 rat. But I was still charged $263 for a surgery that wound up with a dead pet and broken hearted girl. Doctor was too busy to talk when I claimed the body and just said she was sorry and didn't know what happened. What made worse for my daughter, they put her rat, Angelica, into a ZipLock bag and put it in her cage. Who puts pets in ZipLocks?! read more

I take our pets here, because the techs and vets are kind to the animals and the environment is clean.

We have used this clinic for our dogs and cats for over 25 years. The veterinarians are always kind and professional. We had a Siamese cat who lived to be 21 years old and Dr. Benton saved his life by doing surgery on his urinary tract. I wouldn't use any other veterinary clinic. read more

I took my dog here for the first time for a rabies shot and to check out the clinic. Being in a hurry, I was extremely grateful for the clinic's efficiency. I did not have to make an appointment - just walked in for the shot. It was an unbelievably great price ($14.71) and there was no wait. The staff was extremely friendly. I'll be back soon for a full annual exam. read more