We had KC install our system over ten years ago. We had several companies give us estimates and it was not only the price, but the design of our system that made our decision. To this day, we never doubt our choice. When I think of what the other companies were proposing, I can't imagine it doing a fraction of what our layout performs. We actually enjoy watching the way every zone works and the level of control over the lawn and flower beds. We continue to use KC for our service and occasional repairs and they always respond quickly with a high degree of professionalism. Great company to deal with. read more

Showed up (I wasn't home) and left invoice in mailbox without performing service (they did the same for neighbor - verified on surveillance camera). I contacted the company and the agent put me on hold while contacting the person who was performing the job. She relayed to me that the technician said he did the houses on the street but that "he'd come back to check". Upon arriving he told my neighbor that he had to get a shovel to locate the in-ground box and was always planning on coming back (different story from what he told his dispatcher). He came back and hooked up compressor to my system for around 2 minutes and then left. I have 8 zones so this isn't possible. They partially blew out 2 zones in the backyard and no other zones. I asked for a call back from the owner which never happened. I called back a few days later and was then connected to the owner who berated me and then hung up. I called back and was told "he doesn't want to do business with people like me"...said "don't pay then"...said "he trusts his guy over me" and didn't want to listen to anything about the situation. Note - I got this company from a friend and had used them for several years without any prior issues. I had another company come who completed the blow out properly and even the one zone that was partially done still had TONS of water left in it. I wonder how many jobs are "done" without doing any work at all - seems like a good scheme to get work in the spring for broken systems. STAY AWAY FROM THIS COMPANY. read more

Simply awful! Hired them to do numerous sprinkler blow outs on properties I manage, they said they were all done and completed. Found out months later from Nancy that they "forgot" to do one, it cost us over $600.00 to repair the system and I was told by Nancy that the owner would call to discuss this, needless to say it has been several months now and after numerous times to contact them I have still not heard back from anyone. This is disgusting how they treat customers when they made a mistake! Awful customer service!! Will never hire them or recommend them again! read more