There are three rules that seem to form Chrissy Frazier's approach to landlording: 1. Spend as little money and effort as possible; 2. Admit no faults under any circumstance; and 3. Tenants are only vessels from which to siphon money.
In the house, the blinds were not measured for the windows at all. Some were laughably longer than necessary while others weren't long enough to even cover the whole window. Chrissy's response was, "You are welcome to install rods/curtains if you would like over the windows." In other words, "I am not going to admit fault, but you can certainly spend your own money to fix the mistake I won't acknowledge."
The baseboard trim was full of nail holes, and not a single one was filled. It was a lazy, amateurish job with no care for detail, and Chrissy didn't even acknowledge it when I pointed it out to her.
The water & ice dispenser in the refrigerator did not work at move-in. Despite the rental agreement specifically saying that the "refrigerator...[is] included in the rental of these premises," Chrissy claimed that the "water dispenser and ice maker are cosmetic extras for rental home use," and she suggested that we pay $75 out of our own pocket to fix an appliance that she provided and was not 100% functional.
She made sure to point out the string of lights over the concrete pad in the backyard, as though it were a lovely selling point, and sure, it was nice, but the string is routed in front of the kitchen windows which open outward. Every time you opened the window, it bumped the lights and pushed the whole string near the plug. At move-in, I mentioned one of the lights was out, and she assured us there were a couple of extra bulbs available. Great! And then she ruined it by saying that the lights were "a cosmetic extra." Yeah, I know light bulbs are on me, but this is the state at move-in. She's already the dog snapping at your hand as if you're trying to take away its food, or in Chrissy's case, her money.
The "deck" on the house was an absurd joke. It looked like a bunch of attention-deficit 12-year-olds from a middle school wood shop class came by and slapped it together out of scrap wood in an afternoon in exchange for pizza and ice cream. Chrissy always referred to it as the "deck," but there was only room for two adults to stand next to each other or one adult in a chair. It was little more than a wooden stair with mistaken saw cuts, undriven screws, splinters, gouges, knots, warps, and uneven board lengths. It looked like garbage, and we were assured that, as a new wood deck, it just needed to "season" for a year. Gordon Ramsay couldn't season that thing enough to make it not look like they built it blindfolded.
The city of Lenexa came out to inspect the "deck" for permitting purposes and had notes for work to bring it up to requirements. Chrissy said someone was coming by to do the required work. I worked from home, was there all the time, and no one ever came by to do any work. To my knowledge, there was never a permit granted for it for the 14 months I lived there.
The lease agreement stated right up front that if no one gave any written notice to end the lease, it would automatically continue under the same terms on a month-to-month basis. When the lease was coming to an end, Chrissy refused to honor the month-to-month option. We were given a choice of renewing for a new 12-month lease, a 9-month lease which was given as a concession for taking away the monthly option, or getting out. Her excuse for not accepting the month-to-month option was that she couldn't offer it with only 30 day's notice despite the lease agreement specifically saying month-to-month is AUTOMATIC in the event NO NOTICE is given.
The final walkthrough was the first time Chrissy and I were in the same place specifically to interact with each other. Despite renting from her for over a year, I had never formally met my landlord. At the one and final chance we had to formally meet, Chrissy didn't even bother to introduce herself. She showed up, asked a question about settling in at our new place, and ran through the most silent and cursory walkthrough I have ever experienced. She didn't even so much as look out the window to the backyard.
As long as this review is, this is the short version. Chrissy is a vulture inserting herself as a middleman to monetize and exploit our basic human need for a place to call home. Her lack of care for the property or her tenants and her disregard of contractual agreements and ethics are appalling and infuriating. Chrissy Frazier is an aspiring slumlord, and nobody should rent from her. read more
