Lailan Bento is a true professional , with both the knowledge, and patience, to lead her clients…read morethrough the myriad of steps of either buying and selling real estate, in the unique market on The Big Island!

Lailan and her team have been wonderful to work with in purchasing our new home on the islands…read more Quick response times, always accessible for questions and concerns, offering so many resources depending on our needs.. and all with a friendly, open and accepting attitude. Thank you Lailan and team!

Kami is a wonderful realistate gal!!! Efficient, helpful and all around best realistate agent on…read morethe Big Island. Don't be confused by one yelp review, she is fully seasoned and fun to work with!!!

From the owner: I specialize in helping buyers and sellers with residential homes, vacant land, and acreage…read morethroughout the South Big Island and Ka'u. My expertise includes accurate pricing, market strategy, and strong negotiation, along with clear contract guidance from start to finish. I work with both first-time and experienced buyers, sellers seeking honest advice, and clients interested in unique island and rural properties.

This company and person charged twice for the same survey and refuses to return the second payment…read moreof $1000. I have proof of both payments. He says leave me alone instead of returning the extra $1,000. I've got proof.

From the owner: Edward L. Pare is a land surveyor serving the Big Island of Hawaii.read more

Puka was absolutely amazing throughout our entire home-buying journey! From the very beginning, she…read morewas knowledgeable, patient, and always had our best interests at heart. She took the time to answer every question we had, kept us updated throughout the process, and made what could have been a stressful experience feel so much easier. Her communication was excellent, and we always felt supported and confident knowing she was advocating for us every step of the way. Thanks to Puka's dedication and hard work, we were able to purchase our dream home, and we couldn't be more grateful. If you're looking for a Realtor who truly cares about her clients and goes above and beyond, I highly recommend Puka. Thank you for making such an important milestone in our lives such a wonderful experience. We appreciate everything you did for our ʻohana!

Puka was amazing to work with! Since I was buying from out of state, she went above and beyond by…read moretouring homes, recording detailed videos, and giving me honest insights about each property, the neighborhood, road noise, weather, resale value, and the local area. Her knowledge of the Big Island was invaluable. She was always responsive, attentive, and willing to help with anything that came up, even helping with packages at the house and assisting with my pets' travel situation. She kept me updated throughout the entire process and worked closely with the mortgage team to make everything go smoothly. I truly appreciate all of her hard work and would absolutely use her again for my next home purchase or sale. Highly recommend!

Erika was amazing when it came to selling our home. She was always present and always amazing at…read morecommunication. All my questions were answered promptly and she never left us hanging. We loved her so much we also used her to buy our new home! You won't regret using her as your real estate agent. Very professional, courteous and kind. Thank you Erika!

From the owner: As a resident of South Kohala (both Waimea and Waikoloa) she wants to bring the best of these…read morecommunities to the surface. Her goal is to help people understand the heart and soul of Hawai'i and what it means to be a part of the community here. She is also passionate about helping the local community to own homes, succeed and move forward.

I met Teena in the most unexpected and inspiring way--while she was out in the community spending…read moretime with challenged individuals, helping them experience the world around them. I was immediately struck by her compassion and asked what she did for a living. When she said she was a real estate agent, I told her right then and there, "Shut the door--I'm going in tomorrow to see if I qualify to buy a house, and if I do, you're my agent." And that's exactly what happened. Teena didn't just help me find a house--she guided me through every step, showing me properties, running numbers, and helping me understand what I'd be spending monthly. Her knowledge was impressive, and her patience even more so. But what makes her truly special is her heart. Through this journey, we became lifelong friends. And would you believe it? That same challenged young man she was out helping the day we met--Keith--now lives with her full time. That's just who she is. If you want an agent with integrity, expertise, and a heart of gold, look no further. Teena Genge is one of a kind. You just have to love her!

In my book I would NEVER recomment Teena. I can't speak for Neal because my contact with him was…read morevery limited. I've found Teena ito be all over the map , to lack knowledge, and to frequently lie. There were many concerning actions (red flags) and comments made by Teena while she represented the sale of my home in Hawaii. Too much talk and no action. Her support was directed more towards the buyer than the seller.1) She never did an open house because she does'nt believe in them. 2) She lacked knowledge of the home including the size of the water tank; 3) She did not know if the home was septic or cesspool; 4) She indicated that she had contacted the owners of all the propereties that met up with mine when someone was interested in possibly buying my home plus adjoining lots. She did not contact the owner directly next to me who waited for the contact and who lives2 lots away ; 5) The buyers agent asking that Teena not be present during a private showing. Teena got highly insulted and dramatic telling me when she told her husband he said it's only because "you're so cute!" She ended up sending her husband who seemed to have no problem being there although the buyer's realtor decided not to show. 6) Another incident was for the scheduled inspection she decided the night before I should not be present. I was told "I might answer the wrong thing and home might not sell". I left the home only to recieve numerous calls and text messages asking about the home whereas had I been there I could have answered the questons; 7) During this inspection and on behalf of a prospective buyer she contacted my electrician who was scheduled to do work for me the following week questioning to possibly change the work order to suit the buyer. Note she never told me about this until meeting with me after the fact. During the meeting she told me she had not heard back from him. Ethically he said no about any changes due to his contract with me and "how dare they". She lied to me again, because when he showed up to do my work the following week he showed me the text where he responded to her immediately. In this message she also told him that I was not yet aware of her contacting him. Neal does great marketing videos but does not seem to see or be aware or turns a blind eye to Teena's actions on the front line. In the end my house sold for so much less than even she indicated and although they dropped their 3% commision by .25% I walked away with a lot less than ever anticipated. Finally her immaturity stands out. Once the home sold, she posted on Facebook that it sold and wished the buyer a happy future in the home while wishing her seller nothing. On the same note of immaturity she unfriended me on Facebook.