Had Andrew service our AC this spring. Did an excellent job. Also had him show me how to correct…read morecertain settings on the thermostat that was installed when they replaced our furnace.

It's a good thing there are other heating and air conditioning repair companies in town…read more I called for furnace repair on a Friday and the person answering the phone told me they could be out on Monday morning. That was really no big deal as winter is not quite upon us. I took the day off work to be available for the Monday morning appointment. I phoned Jim and Dudes at about 3PM to see if they were coming out or if I needed to take another day off work. The gal who answered the phone said she would have someone call me back. About an hour later I call a call back. The guy said that he had no idea that I was scheduled to have work done that morning and that he would look at my furnace the next day. At 4PM the next day I got a call from Dave. He said he could come over. He got there by 4:15 and by 4:45 had diagnosed the problem. He said it was an expensive part and that I may just want to get a new furnace rather than throw money and a furnace that would continue to be expensive to repair. He thought that the Draft Inducer Motor for my furnace would be more than $300. He said he would see if they had one at the shop and give me a call. 24 hours goes by... no call. 48 hours goes by... no call. 66 hours later... Dave calls to tell me he has a price for me. I told him that I got sick of waiting for him to get back to me and ordered the part myself online. I think I saved about $165 +installation costs in the process. I will not be calling Jim and Dude's again.

We had an emergency on Saturday and Dustin arrived at 10:00pm to take care of it. Not only did he…read morefix the problem very quickly, he had a great attitude even at that time of day. This is one of the best experiences we have had with any plumbing service. Thanks Dustin. We will call you the next time need a plumber!

I just purchased a gun safe through Sellers Lock & Key, Jeff was so knowledgeable and willing to…read morehelp with anything I required. He took time to correspond through email and phone calls to answer any questions I had through the process. He, and his staff, are so friendly and the value added is tremendous, and made my purchase very easy and comfortable.

Super helpful! Was worried since I ran into my brothers garage while house sitting. Called Tanner…read moreand he quoted me out quickly and answered any questions I had. Although I thought it would be expensive he gave me a fair price and way less than the "big guys". Fixed my brothers garage door quickly! Like nothing happened haha!

I had Renewal by Andersen replace four windows in my home. I'm disabled so I knew I wouldn't be…read moreable to go out and check the exterior side of their work. I told them to just do a job they would be proud of because they seemed like level-headed guys. After they completed the task, I had a friend inspect their work on the exterior. My friend said that the workmanship on two of the windows was decent, but the other two looked like they were done by a ten year old. The next morning, I emailed the photos my friend had taken, to their office in Albert Lea Minnesota. An hour later, I called to see what their boss thought of the workmanship. Their boss said he would send someone out to resolve the issues. Well, it took 7.5 WEEKS for them to send out a tech. The tech has resolved the problems today, but IMHO, 7.5 weeks is unacceptable. Maybe they have so many call backs, that the fixit guys are tied up that long.

Such a wonderful group of people to help with our plumbing needs. They fit us into their busy…read moreschedule to make sure we had a new water heater installed. They were so easy to work with and there were no surprises after they quoted us what it would cost. I would refer them to anyone I know that has plumbing needs!

Really happy with their performance and professionalism…read more Great company! Thank you Appreciate

I am an advocate for using local businesses and avoiding large chains and corporations. That was a…read morebig part of the reason, the main reason, that I went with Christianson Plumbing & Heating to fix our gas fireplace. They were also recommended to my wife in a Facebook group when she asked for a recommendation. They also said that they charged no dispatch fee which was excellent news since we live out in the country. The pilot light wasn't working and I am less than qualified to work on a gas-anything. Their man came out on time with no problems. Nice guy. He determined that the issue was the pilot light fixture and they would order a replacement. After they received the pilot light fixture, our issues with Christianson Plumbing & Heating began. Our original appointment for install was placed on November 4th for November 10th between 12:30pm and 1:00pm. We felt this was perfectly reasonable since they were waiting on a part and of course that takes time. The day came and at 8:15 they rescheduled us for November 12th between 2:00pm and 2:30pm. Missing work for a last minute change like that is very frustrating. On the 11th they changed it again with no explanation. This wasn't a big deal as it was just an hour earlier. Then on the 12th, 9 minutes before our scheduled appointment time, they rescheduled us again for the 18th, again no explanation. They proceeded to reschedule us three more times at different times on the 18th. In between these appointments we called, usually with no answer and no calls back, many times. I'll attach the rescheduling texts I received. Their man installed the pilot light fixture on the 18th and both the pilot light and fireplace as a whole worked. Until he left. After he left the fire stopped working but the pilot light was working fine. When we called about it not working again, the reason for failure changed. Now it was two things. The first was that our thermostat couldn't handle our older fireplace. We needed to install a more basic thermostat that isn't programmed but is only tuned to a specific adjustable temperature and is American made. Second was that our fireplace is over 30 years old (it isn't) and is past its life cycle. We decided we did not want to work with them and risk the rescheduling issues again and so we stopped and received our bill. It was over $600. For a still non-working fireplace. Lo and behold they do charge a dispatch fee, one that was especially expensive since we lived in the country. Obviously we were charged for the part and obviously professional labor isn't cheap, but that was too much to pay for what we received. On top of that he left a part off the fireplace that I needed to reinstall myself. It was an easy fix, but still another thing. I went in person and we agreed to reduce the bill by half. I was thankful for that. They also explained that the reason they were rescheduling me without notice was because others heated their houses solely by fireplace and I was less of a priority...my house is also heated solely by fireplace. The reason for the confusion with the dispatching fee was: "I am the dispatcher and I don't get paid a dispatching fee." I ended up installing a thermostat like they recommended by myself. It did not work so I tried one last thing that I was nervous about trying myself out of fear of making things worse. I looked up the wiring diagram and that was when I saw that every-single-wire was in the wrong place. It took me ten minutes to fix and now the fireplace works perfectly fine. I have a hard time constituting a 1-star review but I don't see how I can post a review 2-stars or more. E.

Fantastic people and service. Highly recommend them for any plumbing or HVAC services.read more

Had them come over and do some work in our basement. Service was top notch. Mikes work is better…read morethan anyone else in Albert Lea and doesn't rip people off like some places in this town...Over all very very good. I am glad I called and will definitely call again.

I had them fix 2 issues. A leaking toilet, having to remove the damaged floor. A leaking kitchen…read moresink. After the bathroom job the toilet kept leaking and I had to replace the floor yet again (not by them, no longer have an issue since). After the sink job I'll have to replace the floor under the sink because you guessed it, it kept leaking. Also had put air in my lines so it would rattle like hell when you use it. The place has 3 listings on Apple Maps, probably to dodge reviews of this type of work.