Hallmark and Karan Rastall were recommended by a friend and we met Karan at a first time home buyer…read moreseminar she co-hosted with realtor Deb Tomaro (highly recommend attending - it is free!). The entire process has been effortless and the easiest part of the process. Karan gave us a heads up and kept us up to date on what we needed to know, when we needed to know it and really showed us every option in an easy to consider/compare format. She is fast, friendly, and professional and we really enjoyed working with her to knock out the mortgage, but also she is just a really great person and we appreciate everything she did to take care of us. one of the reasons I was interested in using this company is they have a tool called "What IF?" and you can plug in different scenarios to see how it would impact your loan (good and bad). In a year when we are getting married, had to buy a new car and had a parent die, there were a lot of what ifs that came up for us and a lot of situation changes that Karan didn't even blink at and did what was needed to keep us on track. So happy to own our new (and first) home!

Personally I think 0 stars would be more appropriate! Very unprofessional, unreliable, and…read moreobviously not able to read paperwork given to her. Brandie will tell you that she'll have something to you by a certain time and days later you're still waiting. She doesn't feel the need to stay in contact with clients. I will never recommend Brandie Denton to anyone! I shouldn't feel like I'm in a strip club when meeting with my mortgage broker!

Matt Nicholas refused to answer and return my phone/emails. He kept telling me he'll have…read moreinformation for me regarding my loan. He never called/emailed...whenever I tried calling him, he sent me straight to voicemail and never respond back to my email. It has been a month since I last spoke with Mr. Nicholas. I don't understand how hard it is to tell someone what is going on with their loan process. Very unprofessional!

Everyone is friendly. If I have to wait, they will apologize for my wait and are happy to help me…read more Great staff & great service!

I keep savings "in another pocket" here and enjoy going into this bank. I have NEVER had a wait and…read morethe staff are always patient, competent and helpful. Easy in and out with the light at the end of Arlington Rd. There are some truly superb people working for Owen Co. St. Bk.