My wife and I are both grateful to be patients in Dr Kramer's practice. Despite practicing in a high-volume system, she is that rare combination of great bedside manner and outstanding clinical skills. Many physicians in large, insurance-based systems are understandably depleted and disengaged. Dr Kramer is genuinely interested in her patients on personal and professional levels. In addition to considering the specific reason for an office visit, she evaluates the patient as a whole and shares helpful insights on issues the patient may not have recognized. Dr Kramer is the best dermatologist in the Palo Alto area. read more

Have been a patient of Dr. Kramer for many years because she is knowledgeable, kind, highly skilled, thorough and really listens to her patients. She has time to answer all my questions and explain procedures and options. Being very fair in complexion these visits are critical. Best dermatologist I have ever seen. read more

I went for the first time to Dr. Kramer's office and she is absolutely amazing! She is not only very professional, but also caring and thorough. She spent a great amount of time not only checking for the reason I had gone for a consultation, but she also did a complete check up to see everything was fine. I did not have to wait at all and the nurse that took me into her office was also very nice and professional. I absolutely recommend her, she is a great doctor! read more

Dr. Kramer is an exceptional physician! She is very competent, knowledgeable, thorough. She has medicine at her fingertips and a pleasant and positive vibe too. I went to see her even though she is out of my health insurance network and I paid out of pocket for my visit. I highly recommend Dr Kramer to anyone needing a Dermatologist. read more

When in need of a excellent Dermatologist look no further. Dr Kramer is so very thorough and professional she'll always succeed in the diagnosing of whatever it is you may have scheduled your appt for. read more

Being fair complected and having sensitive skin, I am prone to dermatology issues. My regular doctor referred me to Dr. Kramer a few years ago and I have consistently been very pleased with her treatment. She has solved myriad dermatology problems for me. Since she is part of the PAMF network, she can take a more complete approach to treating me. By being in contact with my Primary Care Physician (PCP) and having access to all of my medical records, she is aware of any other health issues I have and how they might be related to my dermatology needs. The only catch is you will need to have a PCP with PAMF in order to see their specialist doctors, but it's definitely worth it. She is attentive to details, extremely thorough, and very nice. I highly recommend her! read more

Been seeing Dr. Kramer for many years. Overall excellent care. I have several skin conditions that require ongoing care and she always seemed spot-on with amount of time to listen and examine, and then with the treatments. She also offers modestly priced cosmetic treatments (e.g. removal of a spot via laser or cold treatment) - incredibly easy, cost-effective in-office procedures. Highly recommended! read more

Dr. Kathleen Kramer is amazing, skilled and simply one of the best dermatologists I've ever been to. By accident, I went to see Dr. Kramer since my main dermatologist was on vacation, and within 2 minutes of being in her office, she has already begun taking care of my skin issue with such confidence and professionalism, it was astounding. Now, others had taken a more conservative approach, which is okay for some, but her "Let's take care of this right now" attitude is in-line with mine, and I loved it. Thanks to Dr. Kramer, my skin is finally normalized again. She's amazing... I guess I already said that. :) read more

Absolutely amazing! The ONLY dermatologist you should see in this area. I'd drive over 100 miles to secure an appointment with her. She's professional, thorough, energetic, and a real pleasure to be around. The ONLY negative thing I can say is that it takes 3+ months to get an appointment with the dermatology department. However my need for a dermatologist isn't very high so I would definitely travel to have only her. read more

Dr. Kramer is awesome! She explains conditions thoroughly (she even drew me a step by step diagram!), and is so easy to talk to. Super nice, down to earth, and amazing dermatologist. read more

This review addresses both Dr. Kramer and her office. Dr. Kramer herself is amazing, as most other reviews here have noted. She's easy to talk to and I love her explanations (with printouts) for her treatment plans. I would give five stars to the practitioner herself. As for the overall dermatology office that she works at within the PAMF network, I did not have as pleasant of an experience dealing with the system or staff members; well, staff member to be exact. Dr. Kramer has patients schedule appointments two months apart since acne cycles are generally two months long. As such, I did as suggested and scheduled my appointment for two months later. However, three days before my appointment, I get an automated call reminding me of "my appointment," which was changed from the original scheduled date to two days earlier, at an inconvenient time. I was surprised; how was the appointment rescheduled without notifying the patient beforehand? The next morning, at around 10am, on December 5th, 2012, I call the office to tell them about the reschedule, and was met with an unprofessional front desk staff member by the name of Jessica. I asked to reschedule the appointment because it was set an inconvenient time and further inquired as to why was I rescheduled without prior consultation. Jessica proceeded to tell me that it was probably because they could not reach me and were not authorized to leave a phone number at a home phone. She said that they did not have my cell phone number on file. My question is, how is that possible when I got the automated call to my cell phone? I have my cellphone on me at all times; it is unlikely that I had missed their call if they tried calling me earlier to ask about rescheduling my appointment. She could not answer my question, but rather insisted that they did not have my number on file and that it is not her fault, it is an automated message that was sent out by PAMF. Instead of saying sorry on behalf of her office's mistake, she started to get angry and basically said too bad, we can't do anything about it. I have worked the front desk at doctors' offices; when your office makes a mistake, you say sorry. The point is not that you can't do anything about what has happened; the point is that you are sorry, and that the mistake should not present itself in the future. I found that both the reschedule without prior notification and the response of the front office personnel regarding the incident was highly unprofessional. There are many other offices, I do not have to go to this one if they do not care about my time enough to ask me before scheduling my appointment. read more

I have seen Dr Kramer for years to manage my many moles some of which have been questionable. She often opts on the side of caution and removing them, but always does a good job. Her dept is run well, organized and I never wait too long. Friendly staff. Dr Kramer is one of the doctors I will stay with at PAMF. I cant say that about all of them but she is great! read more

This was my first visit to Dr.Kramer and my first dermatologist appointment in nearly 10 years. In short, she is awesome and makes you feel extremely comfortable. She explains everything very throughly and in a way that is easily understandable. Will definitely go back to Dr.Kramer any follow up appointments. read more

I downloaded this app specifically to write a review for this physician. I had taken my mom to 3 different hospitals trying to figure out what her condition was. They would just gawk at it and say they have no idea. Give her a shot and 5 day steroids and nothing worked. I even showed them pictures of what I thought it was and still nothing. They said go to a dermatologist. Finally I just Googled and found Dr Flanagan. We had the appointment today and she IMMEDIATELY recognized my mom's skin condition. She didn't make it seem like it was something nasty or contagious (its not.) she fully explained what it is and the outcome as well as sympathized with my mom about her condition. The nurses were very friendly. The doctor was amazing. We were in and out in an hour including the lab tests. I highly recommend this doctor. We left feeling confident that this will get better. No BS, no embarrassing looks. If you were not sure, please read this and try her out. I'm very picky and protective of my mom so I have high standards. Oh and the visit was under 100 bucks! read more