I was contacted by phone on about 12/7/2022 by Tori, the owner of Kallis Cleaning, and one of the two people who cleaned my home In Pensacola. The follow up text on 12/9/2022 requested..."if there's anything we can do for you to update or delete the negative review that was left on Yelp we would appreciate it. We can refund an agreed percentage of payment if you prefer..."
I replied by text, " The non-negotiable offer is this, " Refund the entire amount and reclean my home" Tori already had been told in the previous phone call that I was never going to allow them on my property again.
Her reply on 12/13/2022 4:43pm
" Thank you for responding back. Unfortunately, we wont be able to meet your request. We feel as a team that we won't be able to clean up to your high expectations. Therefore a re-clean is not an option..."
How classic is this for a scammer...It's MY FAULT they won't be able to re-clean my home. Do NOT use this company, because all they want to do is take your money and run, and they will NOT warranty their work as they demonstrated above.
My standards to to actually pick up the dirt on the floor, and actually clean ALL the windows, and NOT have me have to constantly ask you to sweep up the visible piles of dirt and dust on the floor. read more