My mom and stepfather flew to California to visit me and decided to take a sightseeing trip up to…read moreBritish Columbia. I rented a car for them and they made their way up. In BC the rental car got a flat tire. My mom and stepfather have never changed a tire in their life as it is not common to know these things when you're from Korea. They contacted the rental company who transferred them to another company where the person on the phone was being less than helpful. Dean, from Lane's auto towing saw my parents in distress and drove his tow truck over from a near by gas station to see if he could help. Since all they needed was to have a tire changed, he offered to help and changed the tire for them. He wouldn't even accept money when my mom tried to offer him some. This guy is my mom's hero and she just wanted me to write a review about how awesome he is! Thank you Dean from Lane's auto towing for helping some tourists in need. My mom said Dean is a really good guy and she is immensely thankful!!!