What a fantastic 5 star urgent care. EVERYONE was friendly and caring I am so impressed. I fell and…read moremade a pretty big gash in my leg. Dr Sutton was painless and very knowledgeable. My 26 staples look very good. I really appreciate Dr Sutton and his total team. If you are injured this is a great place to make you feel better and get healthy again. Thanks again.

***Horrible service and billing! Received a bill over a year later for alleged unpaid services. I…read morepaid cash and left in 1/2025, and the Director Angela refused credit the bill. Beware of Heritage VV Medical, if taking test without your consent. They just want to bill for testing unrelated to what you went in for. I paid the bill all at the time. Find somewhere else to go because it may cost you way more, in the long run.

Was seen really fast by Dr Jose de la Llana, and I couldn't have been happier with him…read more He resolved my issue with the right medication, and I am grateful that I chose this urgent care location. I had seen some great google reviews and followed their lead. The office is somewhat hidden as it sits in a shopping center across from Vons Store but behind that big box Louisiana Cajun Restaurant. When your not well and need to go to urgent care I'd 100% recommend you go here.

Refuses to treat my father's gobladder, saying that they don't know what he's talking about when…read morethey clearly do know, they took blood from him and made him lose pounds, but refused to operate on him if they were real doctors and nurses that went to college they would operate him and know what they are doing.

From the front desk to the back office everyone is always polite, friendly and very helpful. Dr…read more Riley takes the time to answering any needs and questions.

Everything. The family practice which is in the same facility and is now open for primary care. I…read moredo not recommend changing to this primary care provider. Before you can be seen you are request to come in a head of time to complete release form. On the day of your appointment you complete the packet and still waited over an hour. Keep in mind I came in early as a courtesy to complete the paper ahead of my appointment and I'm still waiting. Over an hour wait and I came in 30 minutes early. Still waiting.... I do not recommend changing to this primary care. I need to change my mom back. It's ridiculous service for primary and urgent care. You wait way too long. No stars if possible

The office experience is very pleasant with above average staff interaction. This is not my first…read morevisit and, per usual, I received excellent care quality. The urgent care facility provides a wide variety in its type of care.

Worst care and treatment. Staff is rude and disrespectful. Doctors don't listen, speak over you and…read moreinput false information. Don't treat patients, just make them come back for unnecessary test. To charge insurance more money and take copay. Do not go here if you're female or a black female. Be prepared to be dismissed and ill treated.

I had a great experience here with the care that was provided with the surgical team, post op…read morerecovery team and also with my obgyn dr/surgeon Dr. Zand. I also wanted to thank all the wonderful front desk staff at dr zands office. Nelly and Kimberly with their customer service skills...you guys are awesome! I am truly blessed and grateful for the service and care you provided me with. Thank You

I was admitted on 3/7 with chest pain. All of the care I received here was excellent. The staff was…read moreresponsive and attentive. Everyone I met was friendly and genuinely seemed happy. Call lights were answered promptly, and the staff was very helpful and professional. My nurses were amazing, and one even offered to take me on a walk around the unit at midnight when I was feeling anxious. I really appreciated that. I work at a hospital (not this one), but would thoroughly recommend this hospital based on my experience. 10/10 :)

Honestly I'm not sure why they have so many bad reviews. It's urgent care, so it's not perfect but…read morewe have always had a good experience when coming here. You can check wait times online and even put your name down without walking inside. The staff at check in is polite and always understanding. The doctor/nurses are knowledgeable and make every effort to help my kids feel as safe and comfortable as possible. I almost think it's a pediatrician sometimes with how kind they are. I've gone here once for myself and while the treatment was different they were still very kind and patient.

Unsure why this place takes so long! After 2 hours they put me in a room, going on 40 mins waiting…read morefor the doctor to come in. All the staff and probably the dr are just chit chatting away. Ridiculous. They should be focusing on getting patients in and out. The dr sees you for 5 mins, what takes so long? I stepped out and saw the staff and dr eating candy

Don't know anything about the clinic. But as for Sol…read moreradiology, I'll skip this place in the future. It took three visits to get a simple a-p & lat pictures. Staff rated average, facility okay, the finished product so-so. There are better places

slow follow up lack of quality care-staff does not follow through- Member Services needs to be…read moretrained on customer service- If you have a choice- this would not be a wise one....

The ER staff there is without doubt best staff.a d the ER treating doctor is absolutely…read moreprofessional and helpful..she is a great asset to that hospital.... Time in and out very fast... depends on ur injury.. I felt great about getten the whole experience. Thank you...

Dr. Joshua Musson is a great podiatrist. Had to get two ingrown toe nails removed. The staff was so…read morekind, I was only there for about one hour. The procedure wasn't painful at all, I was scared of the needles for the numbing part. Yet Dr. Joshua Musson was super gentle, and held a conversation to take my mind off of it. Excellent service. Thank you to the staff and Dr. Joshua Musson!

Just don't , i'm a veteran and we are sometimes outsource to urgent cares if we're not near a…read morefacility. So I had to do that a couple of weeks ago and this clinic was one of them I could go to. I don't like to highlight too many things that are not necessarily nice. When the Dr came in she sneezed into her hand and remarked, "I'm tired" without washing her hands So just don't

Wait was way too long. There was a poor lady who had an appointment and she said she's been waiting…read morefor 3+ hrs. They did not attend her until she went up and yelled at them. I waited 2.5 hrs for a drug test. Crazy would never go back