Two years into our home, thousands spent to fix cosmetic issues never repaired. I still have kitchen drawers that won't open or close, a gap in the front door seal, crown molding falling off, cracks where countertops were poorly fabricated, holes in the vinyl siding, doors that won't shut, missing grout in the shower...etc. etc. etc. Their make ready crew was incompetent at best, frankly much worse. Simple things, given a sheet of felt bumpers to stop cabinet door noise, the crew meticulously installed the bumpers over the handle screws. Downright stupid. We had multiple poorly scheduled, poorly managed warranty visits, consisting of their employee working 8 minutes, resting in his truck on his phone the other 52 minutes of each hour. We've had lots of things fixed out of our own pocket. The ceiling texture was horrible. We had three experts look at it and say it had to be completely removed to make it right, then retextured. We paid for the scraping and are saving up for the new texture. Frankly, the rough scraped drywall looks better than what was applied. We paid over 175k 2 years ago for this house, and when the closet rods fall out of the supports, I can't open kitchen drawers, you can see light around the closed front door, (which one of their idiots fixed with a piece of Styrofoam instead of fixing the weather stripping) and knowing how much we've spent to fix umpteen problems so far, we understand the meaning of getting screwed as a consumer. read more