Went to Leonessa during March, considered to be low season, the owner was present, along with the…read morerestaurant manager, check in process was excellent even though the covid restrictions are Ridiculous, Italy is amazing but will need to get the covid process under control before tourist return. my experience at the bar was great when the boss was present but lacked basic eye contact and pleasantries. The language barrier seemed to be an issue at the bar, the bartenders never asked me if i needed a drink, i had to request service for everything. No service unless you press the issue and approach the bar. sitting at a table leaves you thirsty. Room was great and all other staff was amazing. I rate a 5 star because a few bartenders should not ruin your stay. I sure capo will fix this issue.