I have to say, I have visited K W numerous times over the past 30 years, and this experience was certainly unlike any of the others, which is not a superlative in this situation. I stopped because I needed a quick bite to eat after helping a friend do some yard work. When I got there, there was no one in line, save for one woman in front of me who could not make a decision to save her life, which is no fault of K&W's. But I was trying to get some food, and the associates behind the counter were not being very helpful or attentive. It was near the end of the night, so they were out or low on a few things, and I totally get that, and do not hold them at fault for this- as I came in around 45 to 30 minutes before close. But, I was still able to get what I desired, country-style steak with rice, okra, and mac & cheese. When I got to the register, I was in for a shock as this meal was over $20. Now, I am sorry, but one of the pillars of K&W is cheaper eats. Had I wanted to spend $20 on a meal, I would have chosen a better place to do so. That price point is going to kill them, as no one wants to pay that sorta price for that level of food. I knew what kinda food I was going to find when I went there, but I did not expect to have to pay that ridiculous fee for that dinner. I am well aware that $20 is no longer considered much, but charging over $20 for one person to dine at K&W is absolutely absurd. That being said- he service was great and the employees were nice, and honestly the food was okay- but $20 is to high, and I will not be spending my money there, in the future. read more

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I spent $12.52 on this mess!! They said these were their portion sizes and they didn't even fill up the pockets. Ridiculous! K&W was always known for their hearty portion sizes for great prices. Now they have gone up on the prices and given us less food. read more

K&W Cafeteria - Baked Chicken and dressing - American Near Me - Winston Salem, North Carolina

Went here once. Options were not as good as I was hoping for. I thought it would be like a diner level of variety, but it was barely enough to fill my plate. I did, however, fill my plate, but the food wasn't high quality and it was evident in the lack of seasoning and below par taste of certain common foods. read more

I try to support local businesses. I stopped at K&W tonight for dinner for me and my fiancé. Awful. The cabbage was disgusting! No flavor! The green beans tasted spoiled and the chicken breast and onions were clearly a few days old. The employees were very nice and the service was great. If they keep serving food like this, they will be a thing of the past!! read more

Clean, wonderful customer service, good food, very nice decor. One of the best K&W's I've been to.

Ok, it's fair to say I hadn't been into a K&W in 15 years at least since ours closed down. I don't remember it being this bad. The service was good and friendly..the food was old and had been sitting for the most part..you could tell it had the dried out look on top of all of it..I had the chopped steak...old and no taste even with gravy...I'm not sure if the potatoes where box or homemade they where old and not tasty at all..no matter the butter...jalapeño cornbread was ok...pie was delicious! Fresh chocolate pie and large slice. I am not sure why the food was left to sit like that..only reason I went was out of town with a tour and they announced we would be stopping there..I sure would not pick it again. The place was clean and well decorated. read more

My turkey & dressing meal was only $5.99 (Holiday meal deal), and you get 2 vegetables and bread. Great deal, but only for a limited time.

We used to eat at K&W frequently, but the food gradually changed for the worse. We stopped going completely. On a whim a few weeks ago we decided to try it again. It's now owned by Piccadilly so we assumed the food would be better. It was more than better. The country style steak exactly as it was many years ago. Delicious and freshly made. The macaroni and cheese was incredible, and was just as they used to be. The green beans were lightly seasoned and freshly made. Just like they used to be. The chocolate pie was also just like it used to be thick chocolate custard covered in fluffy whipped cream. Yum. The employees without any exceptions were extremely welcoming and just made the whole experience feel like we were a part of the family. We have eaten there several times since and had the same experience. Excellent fresh made food and service! If you haven't been in a long time. Try it out! This location especially is outstanding in every way. read more

5 stars all for the Sweet Potato Cake. Whenever I'm in Winston I come buy at least 3 slices.. it's a light cake, reminds you of a spice cake with walnuts and cream cheese icing my absolute favorite! read more

K&W Cafeteria - Sweet Potato Cake.. walnuts and cream cheese icing my absolute favorite cake! $2 - American Near Me - Winston Salem, North Carolina

Worst food in the history of K & W.was there 2/8/24. Food was cold, coffee was almost Luke warm, & when got refill, same Luke warm. Sad to say. read more

We like this location of K&W. The staff is great. This is a newer location so the interior is nice. We like to come on Tuesdays for kids eat free night. The food was good and some of our favorites are the baked spaghetti and candied yams. The chocolate pie is one of the best desserts. read more

Back in the day you could expect to stand in line for 30 minutes Not these days and I can see why Prices up and food quality down Choices down I don't think the future look bright for them unless something don't change read more

Delicious food ! We got the grilled chicken, 8 oz chopped steak . Macaroni and cheese was superb! Love strawberry short cake and coconut pie! Really good service ! Server attentive! Can't wait to come back ! read more

Always hot and fresh food. The staff for the most part are very friendly for the most part. Entrees are somewhat over priced but sides are reasonable. If you're hungry, they don't disappoint. read more

I used to love coming here as a kid! The food is awesome the staff is friendly and helpful for the most part! However I don't want to be stared at by other patrons because of my skin color. It's uncomfortable and going forward my family and I have decided that today was our last day eating here. That's not on the staff you guys do an excellent job! People are going to be who they are and no one can change that read more

K & W has the best chicken and dumplings in the world, and the stewed apples are delicious. This was written by Dave's daughter. I stole his phone:) read more

K & W is a great place to eat depending on what foids you choose and your budget. The staff us 5 Star! My most recent trip I had salmon, Brocolli, Rice, and fruit salad. All was good but the rice, which was so over cooked it had turned to mush. My salmon was delicious and it was $8.00, that doesnt include any sides or the fruit salad. We are all on a budget and I have certain dietary needs. To me the price was well worth it. My family had baked spaghetti which they said tasted more like it had ketchup that spaghetti sauce and my granddaughter had chicken ranch casserole which she said was greasy. Also we have noticed much smaller portions when we visit take out. I think this is unfair as the prices are the same and we must always stand to wait. read more

i dont onow why they have a to go section built or to go parking because they never never never use it . its always closed always . here it is saturday night im starving im alone and the line is out the front main entrance door!! why is the to go section not open ??? this is rediculous i have seen lots of folks leaving right now because of this. will you please tell me why the to go part is not up and going ?? i can understand on a week night it not being ooen but on the weekend ? a new manager comed to mind cause this one obviously aint thinking smart read more

Cafeteria style food in decent portions for a low cost. Of the other K&W's in the area, this one seems to have the best food selection and clean dining room. Expect a cafeteria atmosphere with a serving line of salads, main courses, veggies and other side items, desserts and bread selections, and finally drink choices and a cashier. The cashier gives you a receipt which you take to the exit cashier to pay as you exit the restaurant (after having eaten the meal). For a part of three, our bill was under $20 and we each had a main dish and side items. One thing worth noting, the population in a K&W is mostly 60 years old and above but I understand the appeal. Free refills on most beverages and the staff doesn't bother you with the exception of taking your trays and empty plates. Some people were drinking their coffee over a paper while others were dining with their family. Expect it to be full during peak times but they have a serving line to accommodate it with several servers at each station. For a casual dining experience in a nicely configured cafeteria style restaurant, I recommend it... but I am partially biased because I was going here long before I was old enough to have a say in dining location. At 27, I don't think its a place I would explore to on my own, but if you have multiple people wanting different things, its not a bad place to try. Menu items from today that I remember: Main courses: Cape Whitefish, Stuffed Peppers, Roast Beef, Chicken Pie, Prime Rib, Codfish, Fried Chicken, Beef Stew, others... Sides: Green beans, cheesy potatoes, corn, fried okra, mashed potatoes, steamed broccoli, collard greens, sweat potato casserole with marshmallows, steamed carrots, others... Bread: Jalapeno cornbread, regular cornbread, sourdough rolls, muffins, others... Tossed green salad, potato salad, chicken salad, cranberry salad something, jello, puddings, coffees, teas, water, soft drinks, milks, OJ... read more

I stopped in the K&W one evening last week and I'm still not over the experience yet. As far as that goes I wasn't satisfied with the previous times I'd stopped into dine there and it's getting Longer in between visits and it will be sometime before I go back if at all. Why is it that this place is so afraid to put any food in their spoon ? and give you child portions. So many time I've had to send my food back Because it was cold and when It was returned back it wasn't much better. Upon receiving my check last week I couldn't believe my eyes I could have went right down the road and ate steak, shrimp and chicken for what it cost to eat there. Just so happens, the manager and General manager were at check out desk and I brought up my concerns and of coarse I get the excuse the Prices had gone up and passed on down to their Customers At the cost of 5% and I'm pretty sure The remodeling is being passed down at Customers expense. I sure hope that they found a way to show some appreciation with some hard earn salary increases for their employees. Now I did agree that food prices have gone up for all but they buy in bulk. I can about figure what they pay for a can of corn and they now charge you $ 1.55 for a small spoon full... come on now read more

Service was terrible in the line. Two huge scoops of dressing on a tiny salad. All the way up the line; cane I help you? Five ft. Or more from I'm standing. I can't even see what is offered . I had to leave read more

I suspect this restaurant is much like many traditional American fair places popular with an older crowd - the majority of their very satisfied customers are not tech savy and therefore have no idea they could rate it online. K&W is clean, fast, and delicious. They always have excellent variety. The prices are very reasonable. I love their chicken stew, macaroni and cheese, and yams. I've never had a bad meal here. It may not be the most amazing meal of your life, but it is always hot, fresh, and tasty. The desserts are great, too. You can get whole pies and cakes. There is also a take out option at this location. Eat here, respect your elders, and enjoy. read more

K&W Cafeteria - Best mac and cheese anywhere! - American Near Me - Winston Salem, North Carolina

I am so sad the K&W cafeteria closed near me. We used to go there regularly and sometimes JUST for the Mac and cheese. Anyone know a good copycat receipe? I've the the cottage cheese one, but it's not it. Or anyone know the receipe?? read more

This establishment gets high marks because of execution. It's southern no-frills food in a cafeteria setting. It's not a gourmet restaurant, but they do what they do really well. Chicken fingers are really good, chicken pot pie is the same recipe they used 30 years ago. It's great. Broccoli with cheese is a good side, also, get the okra and the greens. Any vegetable is going to be pretty good. You don't go here trying to avoid greasy goodness. Don't even think of finding tofu or cous-cous at this place. This is southern working class fare here. This is the most ethnically diverse restaurant you'll ever go to. Btw, get a freaking dessert. You've already screwed up your diet with everything else. read more

Very rude lady at the to go pick up counter! And her smirking co worker! I will not be back! And this was my first time doing an online order and my first time buying food from here. Never again. Sad too because my elderly mother really likes the food. read more

The people in charge should taste the food they have. There is flavor lacking-especially in the mac and cheese & strawberry cake, the defrosted corn is rubbery. If there is a person in charge of quality they missed. The Chicken including the fingers are good. Available in the K & W To Go is a nice set up they don't tell you everything, so remember to check for cole slaw, and desserts in the refrigerator. read more

Nice cafeteria and wonderful employees. Prices are good and portions are large. While not as nice as the one on Holden Greensboro, this is a nice place to dine read more

I used to eat here 2-3 times a week & today... I finally had it! This is the 3rd time that I've been standing in line for a take out order & had the server (negro) totally ignore me & go to the lady behind me--also a negro. After I leave this review, I'm going to call & inform the manager. But honestly--it's not just white people who can be racist. I've seen it here way too often. The irony is I'm not white either--I'm mixed & evidently the servers have a problem with that too. I won't be going back. The food has gotten pretty bad over the past few weeks as well as the service. read more

My wife and I received a gift card so we thought we'd give it a try here. It's a cafeteria style restaurant where you pick out your food and pay for what you grabbed. The service is pretty bad. You have to ask someone to serve you if you see something you like. If you manage to get their attention they are rather grouchy about it as if you were bothering them. The food is the greasiest thing I've ever tried. My wife soaked up ten napkins trying to save her fried chicken, then ten more trying to save her mac and cheese. We literally went home and tried to purify our digestive system with fruit smoothies. I'm pretty careful with how I use my superlatives, but I feel comfortable saying this was the worst dining experience we've ever had. Not sure what we'll do with the remaining $13.94 on the gift card. read more

The food is always good. You have be patient during the busy times, but the staff is always nice. It's worth it. Give them a try.

The serving staff alone should get five stars. They are the most attentive and friendly servers I've seen in a long time. Worth a big tip every time we go there. The food is consistent and good, but not fabulous. I think they are catering to older people's palates, the food seems bland. The portions are generous. As cafeterias go, I'd say the food is average and the serving staff is exemplary. read more

We visited K&W on Hanes Mill Road Friday night at 8 pm. Our 10 year old wanted a kids plate but they were out of Chicken Tenders and Chopped Steak which were one of the kids meal entree options. The Manager was unwilling to substitute a chicken leg which is not normally an option. Very frustrating that we had to pay $10 for our 10 year old to eat at K & W when he could have eaten a kids meal for less than $5. Spoke to manager and he he hardy any words. No apologies! He did not seem to care about losing us as a customer! BAD CUSTOMER SERVICE from the MANAGER!!! ( front line staff and cashier were nice; however). read more

my son took me out to dinner for my birthday, the food was real good i will be coming back.

I have always liked the food at K&W but something I've seen multiple times is the amount of food that's given to some people. The last time I was there about two weeks past when I passed the vegetable person I asked for green beans and I she (a black lady) gave in a bowl slightly rounded beans including plenty of juice. I accepted the beans without comment finished selected my food and found a table. Close behind me was a black lady customer and two white older men and she had also had green beans but her bowl was different than mine. Her bowl had been packed down with juice drained and rounded up and wouldn't hold another bean. At least 2 1/2 times more than my bowl. Now I really don't mind if someone gets a little extra once in a while but this time it's been bothering me since then. I've seen instances where a older white man and woman clearly in need of help and no one would offer to help and at the same time break their neck to carry a black persons tray who looked able to carry their own. You know it's going on. I just want everyone to be treated fairly! read more