over priced food, snacks and drinks. up until yesterday customer service was worth the convenience of the location. went into store to purchase cigarettes had a new employee who tried to tell first tell me they was out of one brand of smokes but I saw them and corrected them after getting them they refused to look in the unopened cartons for the second pack of smokes I needed. after purchasing what I could they tried to tell it was not their fault they was out very rudely. the experienced employee did not bother to even help tel he new employe. on my way out I did not curse I just yelled back because they was very rude I said your not out you just don't know what your doing. I only yelled so they could hear me because I was already out the door when the rude employees yelled at me it wasn't their fault they was out. when I know they wasn't out because she literally picked up the carton but didn't open it to look inside the carton.
This morning when I went in to buy two energy drinks I was rudely told I was not allowed to purchase the drinks that they had the right to refuse service to anyone. when the employees was the ones who was a rude, b who refused to do their job, and c yelled at me first me. you literally had the experienced employee just standing there and the new employee did not know what she was looking for. I seriously already have an issue with the over priced products at this location but tolerated it due to location but after this I will be contacting corporate because employees snapping at customers and than refusing service when the customer never cursed or threatened all I said was your not out of cigarettes you just don't know what your looking for and only reason I yelled it is because I was already outside the door when the two employees already yelled at me rudely when they are the ones who absolutely had no idea what they was looking for and what they was talking about. I literally am in the store everyday teo to three times a day I never had an issue and never ever had them tell me my cogs was out because my smokes are so expensiv. again I knew she wasn't out she refused to check the unopened cartons which are all white per state law. only way for her to know which cigs they was was to actually check the cartons. she literally was holding the carton two mins ago when she was looking for the first pack she told me she was out of. how am I to trust her when I saw the pack she thought she was out of. again I didn't threaten or cuss and only yelled because I was outside the door and they yelled at me and I only yelled your not out of cigarettes you just don't know what your looking for. which is true. I feel as a transgender woman the reason these two employees singled me out is because I am transgender and they r usimg this excuse to discriminate against me. read more
