I had an argument with my insurance company about my car insurance. I had also contacted other insurance companies, and they encouraged me to contact a lawyer, as this seemed like a case I could clearly win. I contacted Justus in the beginning of April and sent a detailed report of what has happened, and my previous communication with the insurance companies. They agreed to take this case. Then, for one month, I didn't hear from them anymore. I sent several e-mails, tried calling them, and eventually sent messages on Facebook, where they replied. After more than a month I got an annoyed reply that they've got all my e-mails, and I should stop sending messages. After 4 months I dared to ask them again whether they've made any progress. Apparently they hadn't even read my e-mails, but at least they started to work on the case now. They contacted my insurance company, and asked for the same information I had already given them. They also sent me a bill of 100 euros for this service. In the coming months I asked Justus a few times whether they've made any progress. Finally, in the end of October, they replied that there's a chance that I won't win this case, so they haven't done anything. I still tried explain my stance very clearly, but didn't receive any response from Justus anymore, and gave up after wasting 7 months. read more