Avoid this place at all costs. I came here for what should've been a standard root canal and crown…read more Instead, I endured over a year of delays, pain, repeated crown failures, and ultimately permanent damage to my tooth--resulting in complete loss.
I originally found this office through a mailer and scheduled an appointment. The office is small but appears clean. However, I noticed that even as the first appointment of the day, I waited over an hour to be seen. A staff member even whispered, "he is always late," which set the tone for what became a deeply frustrating and traumatic experience.
From the start, things felt off. The X-rays took unusually long because the nurse couldn't understand why the X-rays weren't coming out, I guess she had a brain fart and realized the machine was pointed at the wall instead of my face.
When the doctor did finally come in, he was cold and detached--not rude, but definitely not someone who made you feel safe, cared for, or comfortable.
The root canal appointment was a nightmare. I arrived at 8:30 AM. The nurse casually advised me to start coming at 9:00 AM instead, since the doctor is "never on time." I was numbed around 9:15--but wasn't seen by the doctor until after 10:20 AM. I sat there in anxiety, shaking and staring at the wall, trying not to cry.
Eventually, the procedure was done. They took impressions for the crown and told me to return in two weeks. I came back--the crown didn't fit. They took a new mold. Two weeks later--still didn't fit. Third time's the charm? Apparently not. It finally fit on the third attempt. But the relief didn't last long.
Nine months later, while eating, the crown fell off. I returned and was told I'd need more numbing and work done on the tooth. I was devastated. I cried through the entire appointment. Once again, a new mold was taken. I returned--still didn't fit. Returned again--and it finally did.
Fast forward to today, a little over a year later, I see a new dentist. I was horrified to learn that:
1. The crown still doesn't fit properly, and
2. The original decay was never fully removed.
Now the tooth is too far gone to save and must be completely extracted. Thousands of dollars, countless hours, and immense emotional stress--for a tooth that can't be saved because of their negligence.
I now cry when I call a dental office. I had to mentally prepare for weeks just to get basic X-rays done at a new practice. This experience has left me with real trauma--dental PTSD--and I'm actively exploring my legal options.
I'm sharing this to warn others. Please don't dismiss red flags like I did. Just because an office looks clean and professional on the outside does not mean the care is competent or ethical. What happened to me wasn't just a mistake--it was avoidable, repeated negligence.
Do better, Dr. Trivedi. People's health, money, and emotional wellbeing are not disposable.
