I rarely leave negative reviews because I understand humans are imperfect and no cleaning is ever…read moregoing to be 100% flawless. But this experience was genuinely shocking and incredibly disappointing. For context, I've had house cleaners for nearly 8 years, so I have a realistic understanding of timing, pricing, and what a standard clean should include. My home is a very manageable 2 bed / 2 bath, approximately 1,000 sq ft. I specifically explained ahead of time that I had just hosted guests for several weeks, had new guests arriving soon, and mainly needed the home reset and cleaned thoroughly. The company quoted me approximately 3 hours for $120 and outlined a very detailed standard cleaning list including dusting all surfaces, baseboards, vacuuming, mopping, polishing stainless steel appliances, trash removal, bathrooms, etc. I was even trying to make the job easier: * I told them not to worry about making beds * I told them not to clean the guest shower * Small home, minimal furniture, very straightforward clean The cleaner arrived at 10 AM and spent over an hour in my very small primary bathroom with the door shut. Again, not my place to micromanage, so I left to run an errand. About an hour later, I received a text from the company saying: * the second bedroom was not completed * she "ran out of time" * she accidentally left her vacuum behind and needed to come back for it later At that point I was already confused because this is a small home and basic biweekly cleaning. When I returned home, the reality was honestly worse than expected. Things that were NOT done: * living room surfaces completely undusted * bedroom furniture still visibly dusty * ceiling fan visibly dusty * baseboards not dusted * stainless steel appliances not wiped or polished * interior window smudges untouched * kitchen trash not taken out * guest bathroom not cleaned * visible residue still left in one bathroom sink * couch not vacuumed * second bedroom untouched In videos and photos I sent the owner, you could literally see dust collecting on my finger when I wiped surfaces. Furniture had also been moved around and not put back: * chair left in middle of room * plant moved and left out * hamper removed and not returned Meanwhile, the cleaner left her vacuum on my couch before leaving. What really pushed this over the edge for me was that the company advertises providing all cleaning supplies/tools, but: * she used my paper towels * used my toilet wand refills * used multiple Swiffer cloths because, according to her, she "had not built up her kit yet." Honestly? Fine. I would not have cared AT ALL if the house had actually been cleaned properly. To be fair, the cleaner herself was kind and professional. I also appreciated that she cleaned out her vacuum before leaving. I gave respectful feedback to the owner and even said I felt bad complaining because the cleaner was genuinely nice. The owner acknowledged the issues, admitted multiple areas were "clearly missed," and offered for the cleaner to come back for a "touch up." But this was not a touch-up situation. Forgetting to wipe the microwave is a touch-up. Entire rooms not being dusted is simply not completing the cleaning. I ended up having to clean before hosting guests anyway because I didn't have time to wait for someone to come back and redo the majority of the house. The final insult was the invoice adjustment: after all of this, the company discounted the service by only $20. So essentially: * incomplete cleaning * untouched rooms * my own supplies used * vacuum left behind on my couch * and I still paid basically full price I truly tried to approach this reasonably and professionally, but this was nowhere near the standard advertised or promised.

Great job! Very detail oriented. We will use them again :)…read more Our house was so clean and smelt amazing when they left. Thank you to the team!!

Jose from Roman's Junk Removal has been such a big help with our move from Lake worth to Pompano…read morerecently. This is the second experience with him and I couldn't have been more impressed. He and his helper were having a good time joking and smiling the entire time like they truly enjoy what they do. I pointed to everything that was going to my new apartment and they loaded everything making my move such a breeze. All the stuff I didn't want he took as well. The entire process was easy and priced within my budget making an easy decision for me. I wish him and his helper the best of luck and keep up the good work guys!

I called them last minute for a remodeling job we were on and nobody had any dumpsters. I found…read morethese wonderful people and they were right on time helpful and there the next day we use them all the time for our jobs now

I used the company to pick up an old dining set and chairs…read more Next day service they showed up in time friendly I'd recommend theM

I used Mr. Klean for the first time on 12/12/24 for a deep cleaning of my house. They were very…read morepersonable & 3 people came for a few hours. The next day, I noticed that the cleaning product they used on the vanity in my master bathroom, took off the coating on the countertop where the cleaner was first put on. I contacted them, and they got back to me fairly quickly, apologizing and stating they would come back to try a polish to restore the finish. They said if that didn't resolve it, they would look into professional options to make it right. That was on 12/16/24. Since then, I have heard nothing, despite numerous attempts to contact them by text & by phone. I completely understand that things happen, so let's focus on how to fix it. But w/ it now being over 3 weeks with them not responding to me, I am very unhappy w/ their customer service. So buyer beware.

Would give zero stars if I could! Here's what I wrote to them in an email after my 'move in deep…read morecleaning' which I forwarded to them twice with absolutely no response. Good afternoon, How much was I charged for the move in cleaning that took place this morning? I am not satisfied with the service at all. I'm looking at my cameras and I am seeing they did not wash the floors in any way shape or form. Anywhere I lay my hand there's dust. Every corner of the house has built up debris in it still. They were here for barely two hours for a deep clean move in cleaning. It wasn't even enough time to let the dishwasher run and be emptied.

My Condo was flooded and I had to have water remediation services remove my carpet baseboards and…read moreafter that partial demolition my home was a disaster. In desperation I called several janitorial and housekeeping services. Robert from Dust Busters immediately responded! He was professional and available the next day with the best crew I could imagine. They showed on time with their own cleaning equipment they were so polite and detailed. I feel like I could trust them with my valuables and they moved large appliances and did a deep clean to remove dust and dirt behind and beneath the stove and refrigerator. Before I was retired I used a cleaning service always so I've had many different housekeepers or services over the years, but these guys are seriously better than all of the combined! Not only that but I would actually want to have them over for a barbecue because they are so kind, sincere, intelligent, positive and hard working exactly the people I enjoy being around. If I could give more stars I surely would. Dust Busters go the extra mile and will not disappoint. Attention to detail - check Quality of work- check Top to bottom clean- check Careful with delicate surfaces - check Left no stone unturned- check Home sparkling and smelling fresh- check PS I will use them again!

Profession and thorough service. On time and good communication. Would highly recommend them and…read morewill use them again.

Needed post construction cleaning done. These guys did a great job. Ty was super nice and…read moreprofessional. Will use for future projects.

He was fast...polite...excellent. I highly recommend his services…read more Picked up within the hour of my reaching out

Gomez and crew were professional, reliable and great communicators. So easy to work with and they…read moredid a great job cleaning out my Grandmothers shed with 40+ years of stuff. Would highly recommend.

Rebecca and crew were here on time and removed my old furniture carefully and quickly. Her guys…read moreeven helped with manually opening garage door which I appreciated. Definitely recommend them for hauling away old stuff or if you have to move. Rebecca responded to my inquiries promptly and was great to deal with.

Terrible experience. I was supposed to get moved at 10 am this morning. I received a text the…read moremovers wouldn't be able to get there until two, and then it was four. I had to miss a whole day of work. It took them two and a half hours to move two bedroom sets - just the furniture, no personal belongings. I was supposed to receive a discount for the inconvenience of the movers being 6 hours past their scheduled time but still ended up paying almost three hundred dollars to move two beds, two dressers a headboard and two nightstands.