MAKE DOUBLE DAMN SURE YOU CHECK THE FRESHNESS OF THE PRODUCT YOU'RE BUYING BEFORE YOU PAY!!…read moreThe only reason I stopped in was my regular store was out of the brand of cigars I smoke. I bought three 5 packs of Game Leaf Dark cigars which by the way were $1 more per pack here than my go to store. When I got back to the car, I opened a pack to smoke one on the way home and these cigars were beyond dried out! I immediately went back in to get a refund and he said there was no refunds on tobacco products. I explained how dry they were and told him he wasn't going to cheat me out of my money! He then said I should have felt the package before buying. Really?? There would be no need for that if you didn't try to sell outdated, dried out products!! After a somewhat heated back and forth he finally gave me a refund and said he wouldn't do it next time to which I replied he didn't have to ever worry about a next time!! I will do without cigars if this store is the only one that has the cigars I smoke before I ever step foot inside of this store again!!

These guys are scammers, he didn't charge my card until I walked out and when I saw the charge on…read moremy phone it was $10 dollars more than the cash register showed in store. Don't buy from these guys!

I recommend this store to everyone. All employees are extremely helpful and very knowledgeable.read more

Austin was super helpful from arrival to us leaving! He was so informative, kind and helped my mom…read moreand I find everything we needed . Thanks so much for a great first time experience.

I love the folks there, always ready to help... but the ordering seems to be hit or miss... I've…read morebeen waiting for the Heisenberg Menthol for 2 weeks, and was just told today "we'll try and get it ordered... maybe in November"... if you can't get it, just say so and I'll try to find another go to juice... but if you can get it, order it... hell, I'd be glad to put in a personal order (not for the shelves, but for me). Kind of frustrating...

Every time I come into this madvapes I am greeted with a smile, I am usually served by Sarah and…read moreshe does an amazing job! She is kind,professional and knowledgeable about the products that she is selling! Sarah has Treated me with nothing but respect and is a really amazing madvapes employee! *she deserves a raise*

Great customer service & always have what I'm looking for! best in south end area would recommendread more

Rude staff and limited selection. Asked for 0 nicotine vape. Asked a few questions, very brief and…read morenon interested since they didn't have what I needed. And just hung up.

Very interesting service as usual! The cashier was interested to learn from us what a 510 battery…read morewas, after some explanation she was able to show us one. The place is finally looking less and less like a coverup for something else, you love to see it! And they had stock this time! I still recommend calling first if you want something specific, it's not always guaranteed.

I would def recommend the Vapehouse based on the honest knowledge they have about the products. I…read morewas a first timer but they got me right every visit. Now I'm a regular! Friendly staff. Also love the point system & discounts that don't take forever to accumulate! Affordable products also! You just can't go wrong. Love it here.

Very busy store. The gentleman working was very kind and knowledgeable about the products we asked…read moreabout. FYI they have synthetic urine.

Shop was organized and had a great selection. We picked up some cannabis (delta 8/9) beverages…read morewhich I'm excited about. They had good prices on those and the grinders and papers. The shop associate was very helpful and friendly as well.

just bought my first THCA products from this shop. not only is it clean and the staff friendly,…read moreyou don't feel like you have to kinda duck your head and hide your face going in and out like you used to at the old smoke shops. the prices are competitive and the inventory growing. give them a try and I promise you won't be disappointed!!! thanks Kure, it's gonna be a great day!

The stock and accessories were well stocked and the staff was helpful and provided a wealth of…read moreinformation. I'd go back to this place anytime. I actually wish there was one here in Houston.

This is the best vape shop I have found in the Charlotte area. Like for everything. I use to just…read morebuy disposable vapes and they had the flavor (hard to find) that I liked and then I switched to a mod and it is perfect and the guy (there most of the time) he helped me with it and it's just the best store. My tank busted and he helped me find one he had that fit. Like best delta 8 stuff too!!! Like I'm serious they have best everything.

From the owner: We sell all tobacco products, cigarettes, cigars, classic Cuban cigars, cigarellos, pipe tobacco,…read morechewing tobacco, snuffs, lighters, torches, pipes, nectar collector, grinders, trays, ashtrays, hookah, shisha, flavors, charcoal, Vape kits, Vape juices, disposables, juuls, coils, pods, tanks, kratom, delta 8 THC, hemp flowers, delta 8, 10, THC O gummies, shots, pills, enhancement products, detox products and more for the best prices in the area