5 star dentistry, 5 star staff, 5 star office
i have been in miami for last 10 years and i have never had such a pleasant experience with any service providers.
doctor juan llano is a practitioner providing dentistry in endodontics field. once i was diagnosed with a root canal by my local dentist, she recoomended dr llano as someone she considers the best in treating root canal. i live on south beach, his office is in doral so i was skeptical about going there, but since i was in massive pain i was not in a mood of making phone calls and do the research on my own,,,so i called them up and explained how much pain i was in for the last two days and they were able to squeeze me in next day which was a blessing from heavens.
my appointment was yesterday august the 3rd, 2017 at 4:30 and i was on time. i was greeted by front desk personel alejandra with a warm smile and addressed by my name since i was expected at that hour, regardless it was nice and i noticed it is barely happening here in miami to be welcomed with by name. i had to fill out paperwork and was informed to be taken in in few minutes.
dental assistant adelcis was the one that took me to the room and sat me down. she was very attentive and compassionate. the dental char was amazing, i was offered an option with a massage (build in robotic unit) while in treatment. i was asked if i was warm, if i needed a blanket etc, another shocker! so refreshing to have such a service. in less than 2 min, i was approached by doctor juan llano. i was impressed. you can tell by looking and listening to this guy, his practice is his passion. he explained me in details what is happening in my tooth and what steps this treatment will include to get it done.
while in service i was asked several times if i was comfortable, if i feel any pain, if the temperature was ok, i was explained with each step what dr llano was doing and how much time that step would take. i was amazed how painless this procedure was. i was amazed how beautiful, modern and spotless his office was. i was amazed by how i was treated by the whole stuff, how everyone of them understands how much pain people with root canal can be. seems to me like this is the best team of people working together and providing the best of service in miami area, no questions asked.
after i was done with the treatment dr llano informed me that it is possible to feel little pain next day therefor taking 800mg of ibuprofen was suggested, since i was not dealing well with codeine meds prescribed by my doctor to ease the pain, yes codeine works but makes you too "high"in a way, so after 36h of pain it becomes annoying.
payment was taken by andrea, another angel working at dr llano's office. i was told the documentation of the procedure will be emailed to me within next two hours so my dentist will have a proper document before proceeding with build up for crown, temporary crown and final crown.
so today in the morning they called me around 10am to ask me how i was feeling. i was asked if i received the email and they wanted to check if i was going to go with my dentist for the crown or they should forward the documents to someone else.
no now it is less than 24 h since i had root canal done by dr. llano
i can not be more pleased with not having that sharp pain and whats more important, that peace of mind when you know the job was done 100% right and i don't have to worry about that tooth anymore.
i barely ever leave reviews, i believe this is my 3rd one since i moved to miami and the first 2 were to express my disappointment, well here i just could not resist, since the service i received is definitely a 5 star.
thank you dr llano, thank you alejandra, adelcis and andrea for making my day yesterday.
jacob surmanski read more
