Please beware if dealing with this travel agency, Sharita Dial-Gorham or Kristopher Gorham. I…read moreattempted to contact them multiple times starting in December 2018 regarding a family matter prohibiting me from attending the #BullCityTakeover Jamaica trip in June. When they responded they changed our triple room to a double. Two of us had already paid in full making the double room completely paid for. I requested a refund since they were able to change the room and the company would have an extra payment. After no response I filed a complaint with BBB. The co-owner Sharita Dial-Gorham stated the other roommate that had not paid in full could pay me instead of sending the payment to her. Then she said, well IDK about that now because of the BBB complaint (she already knew about the BBB complaint when she offered to have the other roommate pay me). Then she contacts BBB and reports the business as closed. So she proceeded to "think about it" and did not respond to me at all, while telling the other roommate to pay her for the room...remember, the room is already paid in full. She quotes "business policy" although I know for a fact she has refunded money for other patrons and that she has the ability to do so since at the time all the rooms for the resort had not been paid for. I receive messages meant for other travelers, she doesn't seem to know who is roomming with who, just overall unprofessional. I am in the process of gathering all information from various sources because I know I am not the only one. USA.gov also has a lot of tips. I encourage anyone else that is in this situation to do the same. I urge you to stay away from this business and their unprofessional, unethical tactics.

Do not waste your money or your vacation time on 2 Traveling Chicks if you're seeking a…read moreprofessional travel agency. I used this agency for the Falcons and Detroit football game in London in October 2014. We were charged $119 for the game tickets and we were to stay at the Wembley Hilton. Three days before our departure for London our hotel was down graded to The Crown Moran which was a little over an hour trip from the stadium and game events. No refund or explanation given for the change. Then our game tickets were left at the front desk the night before the football game without notice after asking for about there were-abouts and the value was $30-$37.50 in the 500 sections. We were then notified that our travel agent Sherita Vann had checked out of the hotel. People were left at the airport and city tours (part of the package) did not exist. Communication with Torchia and Sherita was a complete fail. DO NOT WASTE your money on this "company". Go with the professionals. FRAUD

We originally purcahsed our ticket to visit Vietnam and Cambodia. Unfortunately we could not go due…read moreto sudden illness of the famaily member. Initially Koren Airlines refused to cancel/extend or even consider making any change to our tickets. After Mr. Kurian talked to them personally, they agreed to honor our amount for travel within one year. The ticket amount was crdited to our travel in 2015. We had a very complicated itenarary going to India, Thailand and Seoul. They not only managed to get all the stops and sightseeing trips arranged, we got right type of meals, seats of our choice, limo driver company name and contact number who was exceptionally polite and waited for our arrival at the airport with our name card, hotel bookings etc...etc. I have no qualms in saying they are one of h best travel agency. They have helped our friends as well with complex bookings and stays. Tip: Give them a flexible date of travel wayyyyyyy in advance. They may even be able to save you a few$$$$. (Our past trip was booked 8 months in advance -- AIT managed to get us business class seats via Qatar airways for a very reasonable price. Once agin this trip was also really great............... Job well done)

There was no follow up as promised to our initial visit. Additionally our phone calls went…read moreunaddressed. We went elsewhere.

Thank you for your response Nadja C. I am actually in need of assistance. I was asking the…read morequestion on here in hopes someone who is dealing with the same issue I am would speak out. I do apologise for reaching out in this way, but I am at a loss of what to do. I have booked a trip through one of your agents and I'm very unsatisfied with the services plus. I'm hoping that a supervisor or owner can reach out to me and be of better help and be more knowledgeable. Is there a direct number I can call to for a supervisor/owner? ( I don't want to put my personal info here) I really appreciate any assistance you can provide. Thank you Carla Scarbrough

From the owner: Finding the right travel agency can be challenging. Duluth Travel is your go-to resource in Duluth,…read moreGeorgia. We provide comprehensive travel management services for corporations, associations, and other organizations with global business programs. When it comes to providing the latest in travel technology, we've got you covered. Call us today for more information about business travel!