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    JT Boba House

    2.9 (365 reviews)
    Closed 11:00 am - 10:00 pm
    Updated over 3 months ago

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    Business Info

    JT BOBA HOUSE ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for working
    Outdoor seating
    Good for kids

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    Desi C.

    I came here with my family for a little time to get out the house. The establishment itself is a smaller spot. The menu itself is super big though. I got a hocus pocus drink that only comes in the large size. You also have to pay extra to even get boba added to your drink. I will say the hocus pocus drink was good at least. My boyfriend got a coffee lovers drink. It tasted nasty and he didn't like it either. However, there is a no refund sign on the wall so we left it. My daughter got a strawberry drink that she did not like. Considering the no refund sign, I just asked if we could switch it out since she didn't like it and I could pay the different for any other drink. But they told me I needed to just order and pay for a whole new drink. So we threw it away. This establishment doesn't seem worth the visit and doesn't seem to care about customer satisfaction. All the signs and tactics within the menu make it seem like they only want the money. I am perfectly fine not returning. The facility also does not have restrooms for customers and has a whole section of the shop closed off so the guests can't even go near the restroom area.

    Milk tea... tiramisu flavor , big hit but next time I'm ordering a slush. Enjoyed the lush vegetation!!

    No customer restrooms

    My son wanted boba for his bday so we came straight after school. He really needed to pee after waiting in the long pickup line and when it was my turn to order, I asked for the key to the restroom. The employee told me that it was for employees only. I asked her where the customers of a liquid-centric business are supposed to go and she told me that we could go across the street to a DIFFERENT food establishment. I had to pay for a water bottle at the next place so that my son could use the restroom. Mind you, I had already paid a CRAZY amount for one regular-sized drink! Who charges 9.33 for a regular boba drink and has the audacity to send us to another shop for a child to pee?!?!?! Due to the terrible service, lack of customer consideration, and pricing, we won't be going back and I'll be letting my family know about this as well.

    strawberry almond milk tea with blueberry boba & mango coconut milk tea with cherry boba
    Karen U.

    Delicious milk teas! A lot of varieties to pick from, friendly staff, they also have phone number reward points for each visit. The inside could use a remodel.... because this definitely is a hole in the wall type of place. A must try and definitely coming back!!!

    Here a pic I took the girl behind wasn't friendly
    Jessica S.

    Just got here because I usually come this place often they even give me free birthday drink I like but today I came because I had a notification on my phone telling me that drinks were %50 off I was like cool I came here to just the see a sign saying "pint system down sorry "so it means we can't get drinks half off which is sucks really I asked her are you going to honor it she said she can't do it well I order drinks anyways which I paid with card how is that their system wasn't down for the payment I am so confused it's not cool to do that the girl is on the back with the boys flirting the whole time not a great customer service I am never coming back here again

    Megan M.

    Quick service with tons of flavors to choose from. At one point there had to have been chairs for guests to enjoy sitting, but no more. Prices are higher than competition but milk tea is good! I ordered a Thai milk tea in large with boba and it was about 8.50. It's located in a busy strip mall so perfect for a quick stop while shopping.

    Of course no regular boba

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    4 days ago

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    Michael K.

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    6 months ago

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    Michael K.

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    3 months ago

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    Michael K.

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    1 month ago

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    2 years ago

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    1 year ago

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    Michael K.

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    5 months ago

    Great food and drinks ,wonderful customer service as well the restaurant was nice and clean

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    Michael K.

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    5 months ago

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    1 year ago

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    5 months ago

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    11 months ago

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    1 year ago

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    Michael K.

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    2 years ago

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    1 year ago

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    2 years ago

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    3 years ago

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    3 years ago

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    1 year ago

    Love there environment & drink+snack plus always discount when you sign up kids and fam fav spot

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    4 years ago

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    2 years ago

    Place sucked. The cashier didn't know anything and they did not have all the flavors available. Was also very expensive.

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    5 years ago

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    2 years ago

    I am not paying to have Boba put it n a drink at a Boba establishment, the drinks are already costly enough

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    2 years ago

    Excellent boba if you stop by in person. If you order online, then they'll cancel your order over an hour after you've sent it.

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    2 years ago

    They won't let customers use a restroom. Why would I sit and play games and I can't even pee if I need too. Place is trash

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    5 years ago

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    7 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    9 years ago

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    4 years ago

    WOULD GIVE ZERO STARS IF I COULD. Staff was unbelievably rude and a single drink ($10 also) is not worth it. I will never be back.

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    2 years ago

    This place is always spotless and feels so clean! Great staff and delicious jobs with so many flavour options. Highly recommend!

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    6 years ago

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