Love this store! I can always find something here. The owners are very friendly & helpful.read more

Apparently Boutique Warehouse in Madison, AL doesn't need your money. When I sent a FB message…read moreabout how I was treated in their store and let them know that they lost future business from me, the reply I got back was a "thumps Up" emoji. That shows me they do not need your money nor do they care about customer relations. This issue is not that I wasn't able to exchange an item, it IS about how I was treated when trying to make the exchange. So if you are shopping Madison, I implore you to choose one of the other boutique stores. They are hungry for your business and will treat you with respect and kindness.

UPDATE: Today is one month since I wrote the five star review. I am extremely disappointed with…read moreWrapsody's rigid policies and customer service. I purchased a Christmas gift for my wife the day I wrote the five star review, and specifically asked during checkout if it could be exchanged if it didn't fit or wasn't to her liking. I was assured that exchanges would not be a problem. Based on this reassurance, I opted for a thoughtful gift instead of a gift card. My wife, a teacher in Athens with an incredibly insane schedule, attempted to exchange the item during her limited free time. Unfortunately, the store was "closed for inventory" that day. Today, 1/21, she was finally able to return to the store, only to be denied an exchange because it was outside their return period (this came from the manager). When I called to confirm this (I had a hard time believing this from a brick and mortar small business), I was told their return period is "generous" as a small business and that they had signage everywhere about the return. (If I had seen the signage, the gift card would've been an easy selection, and I wouldn't have had a conversation concerning returns). The manager added that as a small business, they don't make accommodations for returns because it would harm them financially. Doesn't treating customers with disregard hurt a business financially? I can't believe that a small business would place more value on a shirt that cost them $20 over customer satisfaction that draws continued patronage. It isn't like my wife was returning something out of season. Christmas was less than a month ago. My gift recipient is guilty of not reading the fine print and being a little late based on that. However, I don't see how a small business can afford to treat their customers like this and stay in business. As a customer, I find this inflexibility and insensitivity unacceptable. My gift recipient is guilty of not reading the fine print, and when you mix that with her schedule, random closures (weather/inventory), rigid store policies, and the store's disregard for their customers' circumstances, it left my wife stuck with an expensive gift from me that doesn't fit--and it leaves me embarrassed for trying to give a thoughtful gift that can't be returned and frustrated with the mentality of where I bought it for being so legalistic and insensitive to my fight recipient. They did not represent my intentions well and lost my trust. This experience has forced me to adjust my rating to one star. I will not shop at Wrapsody again, and I encourage others to think twice before supporting a business that prioritizes fine print policies over empathy with perhaps a small amount of grace to gift recipients given the circumstance.

First thing I noticed is that they have quite a selection of gifts for all occasions. They have a…read moregreat selection of enewton bracelets, which myself and my girls all love. So I know I'll be coming back to buy some for all of us. They even carry extended sized clothing, my only wish is that they carried more of it, since I wear xl or 1x in almost everything. Overall I liked the store, and the girls that helped me were very sweet. My girls were very happy with what they found, and I walked away with some nice things as well. I will definitely shop there again.

I came to Off The Rack Boutique desperate for a dress for a same day wedding and Shannon was…read moreamazing at helping me find just what I wanted. She recommended dresses that looked flattering and also let me know what I should pass on, and I was SO appreciative! I'll continue to shop here because it was such a wonderful and personalized experience. I'd spent the whole previous day at department stores frustrated and Shannon was able to square me away quickly. Love the shop and the value is phenomenal for what you get. Highly recommend! The dresses aren't old and outdated either, very current and in great shape, many new with tags. I'll be a repeat customer.

I have been going to off the rack for years for my prom and homecoming dresses and now I get my…read morebusiness casual and sundresses there! They really have something for everyone and a great selection in every size!! I cannot recommend this store enough

I like Shoe Fly. In their "About" section of their website they state: "We operate under the belief…read morefound in Proverbs 31:25 which says: "She is clothed in strength and dignity; she can laugh at the days to come." That's beautiful. I never knew their strong Christian foundation until reading this this morning. The in-store experience for me has been a tightly edited selection of women's clothing and shoes. And when I say "tightly edited" also, the store's footprint is small. I was confused when I first roamed into Shoe Fly because, by the name, I thought it was just a shoe store. No, they offer ladies dresses, tops, bottoms, rompers, jumpsuits, and shoes. They have two brick and mortars, one in Huntsville and one in Madison where you will find "unique items in store that you cannot buy online." They offer everything from t-shirts to denim, embroidered shorts, knit pants, midi and mini dresses, and bodycon dresses. Their prices are reasonable, too! Their online selection looks larger than the in-store selection and shipping is free with a $50.00 purchase. Shoe Fly is a fun place to check out, browse freely and support local!

I have always loved this boutique since I was in Highschool but as everyone knows sometimes you…read moregain some weight after highschool. I used to fit in a majority of their tops but now I don't fit in most of their clothes and when I asked if they had a larger size the sales girl acted almost insulted and told me they don't order anything larger than a large. I wear a large in target and kohl's and other brands like that but I can't seem to fit in the large at Shoe Fly. I had a great and helpful experience at the Madison location but still didn't find anything to fit. I'm not fat I'm just curvy with a little tummy but walking into Shoe Fly makes me feel like a hippo. What was once my favorite store is now the number one place I avoid because of how it makes me feel. I wish they were more helpful towards people who don't have tiny model bodies.

I am so happy I found this place. I went shopping for a white dress for engagement photos…read more Definitely found the perfect one here but also met people that were very helpful and happy for me. Went into two other stores before and got a cold shoulder. I will be coming back to this store not only are the clothes cute and a nice quality but the vibe was extremely welcoming and comfortable.

Was traveling for business and the airline lost my luggage. I was looking at a full work itinerary…read morefor three days and had only the clothes I wore on the plane. I had 20 minutes to find 3 outfits that fit and went with the only pair of shoes I had. The GM at the 106 Joseph hotel recommended Elitaire, right around the corner. I was worried because I can take 20 items into a dressing room and have nothing fit. Kendall came to my rescue! From the moment I described my itinerary she began pulling outfits together. Not what I would normally choose, but I was desperate. Grabbed a few items myself...Kendall's choices fit me better and looked better than what I had chosen. With a minute to spare (before my event and before they closed), I walked out with pants, a skirt and 3 tops that could be mixed and matched. My colleagues could not believe these were "last minute" purchases and were sure my luggage had arrived. A huge thank you to Kendall for her kindness, expertise and saving me and Elitaire for having a great selection of stylish clothes. I hope to return to Huntsville and will definitely return to Elitaire Boutique!

Great customer service! Also have great gift ideas for everyone. Clothes are great quality and they…read morehave a little bit of everything.

Enjoy shopping for Gifts and Unique items for all ages here! I can always find something! They…read moreare kind and have great customer service! Some prices are higher but they almost always have some sales going on and have a rewards program as well! Wish they had a few Plus sized items, but I will keep getting my gifts and special occasions items here no matter what! Highly recommend! Check it out!

This is a legitimate place to purchase authentic goods of the luxury variety. I stopped by the…read morebrick and mortar store and the younger woman who helped me (not the owner) was very nice, but I wasn't overwhelmed. Just a note: this is also a store where, once you get inside (it's locked, understandably) the owner will come out, see if she knows you or you look rich enough, and if you don't meet inspection she goes into the back. The good: If you're into YSL, Balenciaga, Valentino, Alexander McQueen, Prada, etc. they've got you covered. They get the goods in new and the prices seemed about right. I have no idea how their online marketplace(s) work, so I'm not sure if the recent review about that is accurate. I was mainly wanting to replace an Hermes wallet that has seen better days, but their selections were limited in the "not covered in logo" variety. If you like flashy things, again, this is your spot. The ehhhh: I'm not into flashy stuff (see above), though I do have some McQueen. I was more interested in their Hermes and Chanel, which they only carry used (along with Vuitton and some others). This became a bit of an issue, because the sweet lady trying to help me seemed clueless about the inventory. I was also curious as to how they did consignment, given that I have several bags that I just don't use. I didn't ask, however, because I wasn't super confident in getting a correct answer. I will say, sellers probably do alright because they have a monstrously overpriced Birkin in there that has bald corners and needs a spa visit (when I mentioned this to the salesperson, she looked at me like I had horns or needed meds--obviously, she had not heard of the Hermes spa). You can get the same Birkin on The Real Real, in far better shape, for $4k less. Overall, I probably would have had a better time I had trotted in with my Kelly bag...but I shouldn't have to do that. I'm giving them four stars because they carry authentic goods, but make sure you fit their idea of a customer before you pop in.

Bought my fiancé a bag here for Christmas and she loved it. The owner was super helpful throughout…read moremy search and price was better than online.