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Joy Tobacco

5.0 (1 review)

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2 years ago

Very well impressing night shift. The lady on night shift does an amazing Job with her job and customer service.

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Piedmont Tobacco Company #2

Piedmont Tobacco Company #2

1.0(1 review)
6.7 mi

2 Reviews in 1!: I…read morehave been a customer here for over 8 years. I have never given business to any other tobacco store within that time period. In the past two visits to this store, I have suddenly become a very disgruntled customer. Around two weeks ago I enter the store for my tobacco and tubes. I silently go get the stuff I came to buy, set it in the cart my dad had to count the prices out for him and as soon as I got the stuff in the cart the guy yells at me several times to where I had to address him before I showed the prices to my dad. He was telling me that I couldn't put it in the cart but to put it on the counter. I had to stop and slowly explain my actions and proceeded to keep it in the cart and show him the process as he had asked me to do earlier. The guy at the counter was mad. I put it on the counter after a few seconds and proceeded to have him ring it up at the cash register. I had given my dad coupons for the tubes and we had left them in the car. As he was halfway to our vehicle to get them the woman of the couple that was running the store said, "It would have been quicker for you to go get it than to make him." Well, lady, I thought to myself, I'm not lazy. I answered her in reply, "Yes mam, it would if I didn't have blood clots (DVTs) in my leg." I paused for a minute or two to make sure I wanted to continue shopping here and I decided that if I couldn't be treated any better as a customer for over 8 years then I would take my business elsewhere. I stated my thoughts out loud and the man of the couple running it told me that it was just fine for me to take my business elsewhere. Dad and I left. Thursday I went to pick my dad up out of the hospital which he had been in for his heart. I had to stop by and get tobacco again which I did. My dad had pleaded with me to keep getting it at this store for convenience and I stopped again to once again buy it. When I walked into the store the same couple had the most ridiculous expression on both of their faces - as Satan had walked through the doors - and the lady of the couple ran away into the back room. The man only stood at the door of the room and I got the impression that they would refuse to check me out. I sat the tobacco and tubes on the counter and walked out. During the whole process, I did not speak a word. All I asked in the first place is to be treated as they treat the rest of their customers. I did not cause trouble. I spoke the truth about my feelings as for how they treated me in the first case and left it at that. I didn't even give them a bad review the first time. Now I see that I should have. It was this second instance of their poor behavior to my mere presence that made me decide that it was time that I traveled around the Internet to find review places so I could make their other customers aware of my situation. If the father of the son and his wife is leaving this business to them and they keep acting like this and treating regular customers like this, then the business won't be around long anyway. NOT GOOD BUSINESS!

Joy Tobacco - tobaccoshops - Updated May 2026

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