If you have a chance to go to any foot locker anywhere else in the area do that because this foot…read morelocker has possibly the worst customer service I have ever experienced in my 40 years on this planet. The selection is fine I suppose and the prices are what foot locker usually charges but that has nothing to do with anything. Avoid this location at all costs. Especially if the store manager Geraldine is there. And I hate saying this about my own people but she fits the stereotype of an angry black woman, that got a little bit of power and loves to abuse it. I've never been so insulted in my life. I hope she doesn't behave this way in her personal life ... Horrible human

juwana and damarcell is very much rude came in to get a pair of shoes and it's taking 30…read moremin just to see if they have a shoe . it's like they wanna clock out so bad , customers can't even receive help while still on the clock . ridiculous. mecca & pretty dark skin girl with glasses was very helpful she was trying but couldn't execute what in a timely manner . she kept asking her coworkers for help / assistance, and they just kept ignoring her . i can't believe it . she was asking them questions asking for assistance in no response was given to her so she took it upon herself to go in the back to see what shoes sizes were available. I wouldn't recommend coming here because I just don't like rude customer service when I'm paying my hard-working money for an item. Employees here need to do better.

Stopped by the Coach store at Citadel Outlets while browsing for potential birthday and Valentine's…read moreDay gifts for my boyfriend, and it was a solid visit. The store is big and two stories, which was nice since it gave us plenty to look at--even though it was a bit busy. We skimmed both levels, and despite the crowds, everything was well organized, simply displayed, and very clean. The employees were super helpful, answered all our questions, and made the quick visit feel easy and stress-free. Although we didn't stay long, I saw lots of pieces I genuinely liked, and I'll definitely be back when I'm ready to shop more seriously.

jasmine was so kind to us!!! i knew i wanted a bag today and was 100% walking out with one. Besides…read morethe fact that the first 3 employees at the front might as well been statues because they didnt say hello AT ALL..... lol not a care in the world to stop their conversations. This location has such a wide variety that i almost walked out with multiple bags !! jasmine saw my indecisiveness and immediately helped me out. definitely look for her if you ever come in !! Absolutely love my bag by the way!!!

Adidas is one of my favorite outlets at Citadel…read more 4th of July weekend had great sales! It was pretty packed, but not uncomfortably packed since it was the holiday. There were plenty of great deals with sneakers and all kinds of FIFA jerseys. Staff here were always very helpful and offer bags for your shopping experience. I found many running shoes and lifestyle sneakers on sale for 50% off and great affordable pricing overall. I've purchase many items here over the years and this weekend had more quality finds for me. Adidas is must visit while at the Citadel Outlets. ( ^_^)b

My husband and I love shopping here whenever we visit the Citadel Outlet. What keeps us coming back…read moreis their streetwear and ongoing deals. So when they have what we want, we take full advantage! On our recent visit, we were looking for an outfit to wear for an upcoming retro-themed birthday party. While we were browsing, we were told there was a Mother's Day deal on women's attire and shoes. All accessories were discounted as well. Score! I bought a new jacket, shirt, and a pair of shoes. My husband also got a new jacket, a bucket hat, and a crossbody bag. All items plus the discounts came out to be about $210. What a successful trip! The store is organized and can get hectic. It's always busy so it's best to have an idea of what you're already looking for. The staff are always friendly and ensure every customer is aware of their current promotion. Overall, we love coming here and will continue to keep shopping at this location.

Greatest store in commerce they do price match and the staff is extremely helpful, manager went out…read moreof her way to make sure we were helped in every way. They had everything I was looking for whatever wasn't available they did help find it online and order it for me. Even though we went at the busiest I've seen it everyone did their part to make everything great!

I normally don't write reviews but I had an uncomfortable experience at this store today, I walked…read morein and was greeted, as I was making my way to the men's section an associate asked me if I needed help. I let the associate know I was okay, although I had told the associate I was fine, they followed me throughout the store during my entire shopping experience and made me feel uncomfortable and discriminated. To management please do better this looks bad on your part.

I love this Nike Factory Store!…read more This location at the Citadel Outlets is big. It's two floors and always packed no matter what weekend. They have such a huge selection of items at this location. The bottom floor is the Men's and the Women's section is the top floor. We came by on 4th of July so the deals and prices had more discounts. The staff here are all over the store to assist those looking for particular apparel or shoes. I've found great deals on tees, hats, bags, shoes and shorts over the years. This location from time to time has good Jordan Brand sneakers and Kobe sneakers at big markdown prices. We always make sure to check out Nike because we make find some deals that we just can't pass up. Nike Members can also use their accounts during check out. Great deals all the time! ( ^_^)b

This is easily the largest Nike factory store I've ever been to. The selection here at the time…read morewasn't super great for adults (the way I judge this is if there are retro Jordans in the clearance section). But you can't judge the store too harshly for that, as factory stores by nature are a bit of a treasure hunt and can change completely from one day to the next. However the toddler section was the best I've ever seen. Ended up leaving with 6 pairs. Only reason I give this location 4 stars is how busy it seems it is. I probably waited 30 mins in line to check out.

I bought shorts here, but when I got home, the security tag was still there on my new shorts. Due…read moreto the mistake of American Eagle and this employee who did not take it out during checkout, I had no choice but to drive to another location that can help me remove this security tag off my shorts. When I got to the other location, this employee helped me, but did not offer any free bag or anything free since it was their mistake. Seriously American Eagle, please do better.

We love american eagle for their good men's polo selection. My husband likes the polos made out of…read morethe softer material and AE has some great color choices. We were welcomed right away when we came in and it was busy but someone still asked us if we needed help by the shirts which was nice. When we purchased the girl helping us pay was VERY friendly and she almost had me with the credit card hahahaha i could tell she cared about doing a good job at her work. It may have been crowded but she was fast without making me feel like a chore. The girls' stuff is RIDICULOUSLY overpriced here so i never get anything unless its clearance but i love aerie!

I always love coming to the Kate Spade outlet stores. They have so much bargains going for them…read morepurses wallets accessories. You can come away with buying more than one person and still not break the bank. Great selection great value great service when coming to this outlet ask for Bell.

Love Kate Spade and the quality outlet merchandise, something for all tastes, BUT the salespeople…read moreare too AGGRESSIVE. I almost left because I was approached by one every few minutes. That's why I docked one star. If I didn't need a large bag for every day use, I would buy so many of their cute small purses. They have good sales, and sometimes further discounts upon discounts but very few clothes here and a small leather goods section. I notice some jewelry styles I bought here a long time ago are still sold. That speaks to the design's timelessness. To avoid crowds or having to wait outside, come during off peak times and only very early or close to closing on the weekends.

We came here to get new work shoes for my husband. It was kinda crowded inside, with too many…read moreboxes stacked up, it's probably a fire hazard? The aisles were well-stocked. Other than that, the options for shoes were enough and we found what we were looking for. The staff was nice.

I drove all the way out from Santa Barbara on 4/26/26 to do a return and got there right at 10am…read morewhen they open, as I was on a time constraint. The store was closed while everyone else was open... and I had to wait 10 minutes outside the door with a young child until the employee came out of their car to open the store. The employee was doing her make up in her parked car right outside the door, so she saw us waiting. That didn't seem to motivate her to open up the store. She was very nice when she helped us, but not very considerate or reliable.