Service is always great and if they don't have what you are looking for they will try to get it or…read moreorder your size!

the extremely obese caucasian woman working assumes customers of color are looking for the shoes on…read moresale, never mentioning anything about the other shoes in store. she even goes so far as to give directions to discount retail stores. It wasn't her racism that offended me, it was her demenor and her weight.

Nice selection of shoes and the staff was great! There was plenty of room to try on shoes as well…read more I'm definitely going back!

From the owner: At Shoe Dept., you can find brand-name shoes, the latest trends, handbags and fun accessories at…read moreaffordable prices for women, men and kids. We're a family-friendly footwear store with 1100+ locations carrying well-known brands for everyone such as Hey Dude, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

The customer service for this store was atrocious. I shopped there for shoes when they were having…read morea Buy One Get One 50% off sale. The attendant was rude and on her phone the entire time. When I went to pay out she questioned the authenticity of my credit card, insinuated that it was a stolen credit card. When I explained it was my husbands and I was buying the shoes to surprise him she rolled her eyes and laughed saying, "ya, ok we'll pretend you're married." I then had to go out to the parking lot have my husband join me just to prove I wasn't a thief! She never apologized! I would discourage anyone from shopping in this store! The products themselves are cheaply made and not worth the complete lack of customer service. I'll NEVER GO BACK!

Looking for genuine Western gear, Wranglers, hats, boots, etc. at a reasonable price? THIS IS THE…read morePLACE! Family owned for 99 years (in 2023) These folks are very knowledgeable, and put that wealth of knowledge to work with solid recommendations, hat blocking, and fitting. The prices are WAY better than the touristy stores we Tarheels stopped at on our cross country drive. HIGHLY RECOMMEND!!