I would give them 6 stars if I could:) I had a positive experience, the windows are great and we no…read morelonger have drafts in our home! Their service was actually what I would call "customer service"- a rare trait these days. I recommend them 100%! The one thing that really stood out to me is that they were willing to make 5 trips to my home in the course of this: 1 for the initial quote;1 to sign the paperwork (as in, they let us think about it and came back when we were ready!); 1 to do a confirming measure (I really liked that they did that!); 1 to install the windows and doors; one to finish the job. Please note- each trip would have been approx 90km EACH WAY! Thanks for being so great! We are very satisfied with this experience.

Patient, willing to answer questions, honest. Willing to answer many questions by email!…read more Fantastic to deal with!

I have never had windows installed prior to this, so I have nothing to compare it to, but I have…read moreworked in customer service for years and have to say that the service Provincial Glass & Miror provided was excellent. When I first called to get a quote, they were professional and worked with my schedule to set up a time to come in and have a look. When the guy showed up to have a look, he asked a bunch of questions to make sure I would get exactly what I wanted. The same person then came back to take final measurements and a couple of months later, when my windows arrived (I had ordered them just before Christmas, so the delay was only due to the holidays) the same person installed them. The consistency is nice - no need to repeat anything and no fear of miscommunication. They were in and out in two days and the windows look amazing. They cleaned up locked up after they left each night and even left me a note to tell me what had been done during the day. I'd recommend these guys to anyone who asked.

I am very pleased with the work done on installing my steel and storm door…read more I would them better then a five star rating. Jean Taylor

I contacted Aaron Wallace of York Exteriors after I received a flyer in the mail and getting a…read morecouple of other quotes. York Exteriors' quote was thorough, thought of issues I hadn't considered, found savings I didn't realize were possible (i.e. some work that did not need doing) and entirely reasonable. They responded quickly to my initial inquiry and were able to start work in a very short time period. Communication throughout was thorough, professional and excellent. The price was very reasonable and the quality was 10/10. I'm also aware that they offer an excellent warranty and more than anything, are proud of their work and want to make sure the customer is happy - today and in 5 years. The work: replacement of front and back gutters/eavestroughs, removal and replacement of 40+ year old siding on a 2.5 story wall and to get it to match existing siding on an addition, repair of wall under the old siding, removal and replacement of two windows, gutter guard on the troughs, cutting back trees that were brushing on the roof and clean up. I happily recommend Aaron and York Exteriors and will look to them again if I have any other work I want to get done.

From the owner: Our focus is on creating a positive customer service experience by our attention to detail,…read moreexcellent communication, honesty, and reliability. Our installers are experienced craftsmen who pride themselves on their professionalism and quality of work. Feel free to reach out with any questions or for a FREE quote!

Great value on north star windows , install was fast and convenient and on time as scheduled…read more Payments by cheques, and etransfer etc Very connected inside sales / office

As time is more valuable than a sales person's bells and whistles, I really appreciated not having…read moreto be home when they provided an estimate on a new roof installation. The main reason I went with this company was they were able to provide an estimate and leave it in my mailbox. The price was fair as well. The roof was installed and ready for me when I got home from work. They even added a couple extra vents at no extra cost. The area was clean as if they never came at all (apart from the fancy new roof)

We purchased a 16 ft door from Car-Wal 3.5 yrs ago. It stopped working on a long weekend and both…read moreof our cars were stuck inside. It actually fell and smashed to the floor. Called the 1 800 emergency number # talked to the person who told us someone would call back that night or in the morning. No one called. Tuesday still no one called even after leaving VM. No one cared to ask about our cars or weather we needed access into our garage. They only claim to service our area Thursdays any other day your out of luck. If your stuck do not call them. There are other repair services that are kind ,caring and helpful and will come same day, weekend and holidays Save yourself the aggravation of having to deal with this company. I wouldn't recommend a company who doesn't stand behind the company and their product. By far the worst customer service.

This is the second time I've tried to get them to come for assistance. At our first house they told…read moreus there was not enough space in the ceiling to put in an automatic opener - which turned out to be in correct. We had another company do it, and never had any issues with it. Then at our new house it was a car-wal installed garage system, it kept breaking on us and we weren't able to get out of our garage. The woman we spoke with told us they couldn't help us for another 3 weeks, and could not and would not give us any other repair people to call. This company is beyond disappointing, I would never recommend them.

Recent search online to locate a handyman to install a sliding modern barn door…read more This site allowed us to book an appointment online And the Handyman actually arrive a few days later on time on schedule

great for window installation. we had 10 windows installed in 2019 and just had our last window…read moredone in 2022. Process went smooth from start to finish. installation crews were wonderful and very professional. we recommend Heritage for your window renovations. thanks Heritage

Really poor customer service. We ended up with white windows, sand capping and it just looks…read morehorrible, we just assumed the windows and capping were the same thing... never had this explained to us or shown what it would look like. Now we are stuck with this and no care or concern to fix it. Instead they sent someone over to take pictures of my house and then email us. Honestly, at a loss for what happened, other than we spent a huge amount of money for all new windows and now it looks ridiculous and we have to pay to get it fixed... and they said that will be at our cost. Just use another company don't waste your money. ---- Thanks for the kindness in your reply - who the heck talks to customers like that?? Yikes .. just read the reviews that are negative looks like we have all had the same issues... I am at a loss .. but gosh I sure wouldn't sign until someone sits with you and goes over pictures and explains to you clearly .