Our new construction home had a builders risk policy with State Farm via the general contractor. I…read morehad a feeling and called to verify the policy status. I called Luke Smith and after 10 days of inquiries, I was told our policy had been canceled 2 months earlier leaving us vulnerable with no coverage. No notification from the GC or State Farm and I had to check with them to even find out this happened. We then had to buy our own very expensive homeowners policy through State Farm with a builders risk clause. Our home wasn't far enough into completion to go with our existing insurer. I called in 11/16/21 and spoke with Michelle. She was pleasant and listened. I told her I was not very happy with them and my insurance could provide same coverage for less than 1/2 the money. She indicated it was easiest to wait for the policy renewal to switch over. I agreed to wait until 1/27/22 to switch to another insurer to make it easy. I confirmed with her the charge would be effective 1/27/22. On 12/28 I received a letter from State Farm that my coverage was canceled in 11/16/21 when I called. What??!! I left a message at Luke Smith's office and no one even bothered to call me back. Negligent and put me in potential huge financial risk AGAIN! No apology or anything. Not sure how they are in business. More like a really bad neighbor!! I too will never do business with State Farm due to this agent.

You will not find a better insurance agent! Luke and his staff are amazing. They provide great…read morecustomer service and best of all Luke gives back to his community regularly.

Matt and his team are awesome. They found me great coverage with great rates for my home, auto and…read moresmall business! It's nice to have an agent that is available to answer questions and has a wonderful personality. I highly recommend Matt Rodgers Agency!

From the owner: As your local agent in Lago Vista, Texas, I help customers like you identify the insurance coverage…read morethat best fits your needs. This process is straightforward and personalized to help make you smarter about insurance. I have the knowledge and experience to help you better understand your coverage options; whether that's auto, home, renters, business insurance and more.

Relocating from the East Coast to Texas with a family is not simple, and Julie made the whole…read moreprocess feel manageable. We came in not knowing the areas, the differences between neighborhoods, or even what type of home made the most sense for us long term. Julie helped us break it all down in a way that was easy to understand. She was very knowledgeable about different neighborhoods, school districts, and what each area actually offers. That helped us narrow things down quickly without feeling like we were guessing. One of the biggest things she helped us with was understanding the pros and cons of new construction versus existing homes. She walked us through taxes, long term costs, and what to expect in each scenario, which gave us a lot more confidence in our decisions. She also did a great job balancing both my preferences and my wife's. That's not easy, but she stayed patient and helped us find common ground without ever pushing us. We also spent part of the process renting, and she supported us through that phase too, which we really appreciated. Overall, she's thoughtful, informed, and genuinely cares about helping you find the right fit. Highly recommend.

5 Stars for Bailey Moran!…read more We've worked with Bailey Moran on multiple occasions facing unique challenges. Bailey is extremely dedicated, hardworking, communicative, and compassionate. These qualities make it a pleasure to work with her. What we admire the most about Bailey is her commitment towards the needs of her clients. She will advise you against making a decision that you might think is the best decision, but once you understand where she's coming from, you'll forever be thankful for listening to her. If you want an excellent experience of working with someone who is willing to go the extra mile for you, no matter what the situation, hire Bailey as your realtor immediately. Not only will you not regret it, you'll remember working with her forever!