Unprofessional Misogynist
My husband made arrangements to have my transmission replaced by John's Transmissions on Market Cir. My car was drivable, but Honda pilots are known to have transmission issues, it was starting to catch, and wanted to get ahead of further problems. We had already purchased a transmission and had it delivered to the shop - he just had to switch them out. Dropped off my car on Monday. No communication all week so I finally called for an update on Friday at 2 pm and left a message. John calls back and tells me he never even touched my car all week. "It's just like what it says in Madonna's 'Like a Virgin' and he proceeds to sing the song!!! And he's laughing while doing this. I am not making this up!! I was totally dumbfounded by his behavior and asked if he was planning to work on it over the weekend and I got another smartass response basically saying that he needed a break. I then said I wanted to pick up my car so not to be without it all weekend as well. My husband and I went to get it, and John still had a joking attitude. I told him I was unhappy about the lack of communication, and being without my car for 5 days with nothing done. He responded by saying "I've been in this business for 40 years and knew you would give me a hard time". I responded back that if he has been in the business that long he should have been able to figure out whether he had time to work on it. I gave him my # and told him to call me when he figured out when he could do the work. He called my husband shortly after and told him he didn't have a good "taste" in his mouth and refused to fix the car. My husband returned today to pick up the transmission - John barely spoke to him. To call this guy unprofessional is paying him a compliment. read more