The God's of electricals and aesthetic pleasure for gadget fans!…read more Love it here. It's well hidden amongst some traditional shop frontage which adds to it's charm. It's got the market it is aiming for down to the absolute smallest detail! Great range of all the electricals and what's even better?! They will do a quote to network your house full of the stuff! Of course the rpice is expensive but this is the best premium brand around and the staff are the best at their jobs!

Extremely poor customer service. I bought a B&O phone which it turned out was not compatible with…read morefibre optic. I took it back after a couple of days of purchase and explained the problem and the member of staff told me to leave the phone with him and he would speak to the manager about refunding me and that he would call me when he had done so. Three weeks went by without a call. I called the store and the staff member said he had forgotten all about it but he would speak to the manager later that day and call back tomorrow. No apology. Still no call so I went into the store and the staff member said he had again forgotten to ask the manager but he would do so the next day (again no apology). Still he did not call so I called the store and he had yet again forgotten to ask the manager but he said he was due in within the hour and he would speak to him and call me back. Several hours passed without a call so I called the store and the staff member said that unfortunately the manager would not refund me because there was nothing wrong with the phone and it was not their fault it did not work with fibre optic. After all the money I have spent in that store I would have expected a lot better service. They are nice to you when they want to sell you something but no help at all if anything goes wrong. I will never shop at any B&O again and could certainly not recommend them.