1. John-Paul Pham, MD

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Jacksonville, FL

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John-Paul Pham, MD

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

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4 months ago

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First Coast Heart and Vascular Center - Inside the clinic

First Coast Heart and Vascular Center

2.1(17 reviews)
2.2 mi•Southside

First off, I do have full respect for the other reviews that were written about First Coast Heart…read moreand Vascular Center (FCHV) concerning the issue of billing with this clinic. However, these were consistent in noting that treatment and care from their doctors was good to great. That is what I am focused on only in this review. Second, let's do the review!! From the interior, you can see that this clinic has been in operation for a number of years. It's not modernized, but has plenty of seating space and those seats do get used! Fortunately, I didn't have a long wait and had one of the best attendants in my medical history named Maria today! She was very skilled, friendly, and possesses a full dose of added humor in her approach to patient care! I'm generally comfortable in being a patient as I've worked in a number of hospitals but Maria was special! Now, for my doctor. He displayed excellent knowledge in his specialty for sure. Yet he did have a dose of the doctor knows best approach that can make them appear to disregard what a patient is trying to say in regard to his or her care. But he was a decent listener and we worked up a good plan in the course of our discussions that should be of great benefit when complete. This is a clean office and kept clean, including the restroom. The staff seemed to be engaged and provide good care to patients and their concerns. I imagine it can get difficult for them at times but I didn't notice any problems when I was there. I cannot speak for billing issues but I was comfortable and pleased with my care today. Hence, let us up their score. If I see any billing issues that I want to address in the future, I'll deal with that in writing an update at that time. For now, good job today FCHV! Recommend: HIGH

When I walked into this clinic I saw a lot of clients complaining. When I came back the next day I…read moresaw the same thing. I couldn't understand why because the front desk was so polite. But after my experience today I can completely understand why. The doctor was lovely - but the office management is a joke. I needed to do bloodwork ASAP to rule out a heart attack and the doctor wrote the script- however the management never sent it to the lab. I called multiple times and they were exceptionally rude to me on the phone. They said I'd have the script by the end of the day but nothing was sent. They are immune to the fact that they're dealing with people's LIVES and things need to be done ON TIME. I have no script and at this point that blood test will be irrelevant as too much time will have passed. They treat their patients like a number and not like a person. I strongly recommend going somewhere else.

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First Coast Heart and Vascular Center - Easily seen in the parking lot!

Easily seen in the parking lot!

First Coast Heart and Vascular Center - Don't go breakin' my heart!!

Don't go breakin' my heart!!

First Coast Heart and Vascular Center - It's next to the VA Clinic.

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It's next to the VA Clinic.

Robert  G Ellison, Jr MD

Robert G Ellison, Jr MD

2.0(4 reviews)
6.2 mi•Southbank

I recently had the EVT (endovenous treatment) by Dr. Ellison on my left leg. I had the right leg…read moredone by another specialist a few months earlier. The treatment, doctor and staff were as different as day and night. Dr. Ellison is a professional who does an exceptional job of keeping the patient informed and explaining what he is doing. After having the right leg done by another doctor, I vowed never to do that again. It was like a 45 minute torture session done by the tech and not the doctor. With Dr. Ellison, he is totally hands on and the assistant does just that -- assists only. There was no pain!! I went home with a much smaller bandage than last time and brought a driver with me (my husband). The other doctor told me I could drive myself there and back. Today it is two days after, I have not had to take even one pain pill and there is no swelling whatsoever. I highly recommend Dr. Robert Ellison for any type vein procedure you are contemplating having. He is the BEST!!!!

Horrible treatment and outcome. I had a procedure done Jan 2020 that resulted in a painful and…read moredebilitating Staphylococcus Aureus infection at the incision site. The lack of empathy and the follow-up care to this potentially life threatening affliction was unacceptable. I hope that this post brings attention to Dr. Ellison's assembly line style of medicine and prevents another person from the misery I had to endure.

John-Paul Pham, MD - cardiology - Updated November 2026

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